World Economic Forum (WEF )在「2013年全球競爭力報告」中提到台灣產業群聚發展被評為世界第一，成為全球創新產業群聚發展的典範之一，顯現出台灣的產業群聚已經具有雄厚的人才及豐富的資源。然而在環境快速變動下，若產業群聚仍然只固守於地域性的連結，勢必受到來自各方競爭者的威脅。因此產業群聚的企業開始進行跨區域、跨國界的合作，然而這個部分是過往文獻較少探討的。再者，過往文獻表示知識是產業群聚創新的重要來源，本研究希望藉由企業進行跨區域及跨國界的合作，探討這樣的連結是否能強化企業與夥伴之間的知識移轉。
資通科技的使用已被過往文獻廣泛探討，但產業群聚使用資通科技的相關研究卻相對缺乏，過往文獻曾探討產業群聚因地理相近因素，使得資通科技的重要性降低，然而亦有文獻認為資通科技對於企業的重要性已經不被地理相近因素所影響，本文獻希望能夠探討資通科技對於知識移轉與企業營運績效之關係是否有強化作用。
本研究發放問卷對象主要針對位於工業區及科學園區之公司，填答者主要鎖定負責人、高階及中階主管、資深工程師等管理階級為主要對象。總計發放179份問卷，有效回收數為154份，有效回收率為86.03%，問卷發放期間為103年3月至103年4月底止。
本研究採用SPSS20.0以及AMOS21.0統計軟體分析，使用敘述性統計分析、信效度分析、路徑分析等方法進行樣本分析以及假說檢定。研究結果發現：(1)供應商連結、政府及其他機構連結以及企業國際化活動對知識移轉有正向影響；(2)知識移轉對企業營運績效有正向影響；(3)資通科技對知識移轉與企業營運績效之關係具有調節效果；(4)顧客連結對知識移轉並未具有正向影響。

According to Global Competitiveness Report in 2013, Taiwan has taken the first place in the “State of Cluster Development” index. However, if companies only build the relationships in the same cluster, they might face the fierce competition. Therefore, Companies should cooperate with partners cross the regions or countries to survive. Besides, knowledge is an essential resource for innovation in the cluster. It would be interesting to understand how companies build the external linkages to transfer knowledge. Moreover, even though the ICT has been widely discussed, there are still few studies examining the influences of ICT in the cluster. This study intends to understand (1) how companies transfer knowledge with external linkages and lead to better operational performance, and (2) how ICT mediate the relationship between knowledge transfer and operational performance. A quantitative research approach is employed for data collection.
All of the samples are from industrial clusters, and target on senior and middle managers, factory managers and supervisors. SPSS20.0 and AMOS 21.0 were applied to analyze data with descriptive statistical analysis, reliability and validity analysis, structural model analysis to examine the proposed hypothesis.
According to the results, it shows: (1) the external linkages of suppliers, government and institutions and international activities have positive influences on knowledge transfer, while the customer linkages doesn’t. (2) Knowledge transfer has positive influence on operational performance, (3) knowledge transfer has greater impacts on operational performance because of using ICT.

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