| 研究生: |
黃思明 Huang, Shi-Ming |
|---|---|
| 論文名稱: |
高科技產業專業人員工作壓力、工作滿意與組織承諾關係之研究 A Study of the Relationship among Job Stress,Job Satisfaction,and Organizational Commitment |
| 指導教授: |
吳清在
Wu, Ching-Tsai 林清河 Lin, Ching-Ho |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 高階管理碩士在職專班(EMBA) Executive Master of Business Administration (EMBA) |
| 論文出版年: | 2005 |
| 畢業學年度: | 93 |
| 語文別: | 中文 |
| 論文頁數: | 71 |
| 中文關鍵詞: | 工作滿意 、工作壓力 、組織承諾 |
| 外文關鍵詞: | organizational commitment, job satisfaction, job stress |
| 相關次數: | 點閱:117 下載:1 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
二十一世紀初期中,台灣的經濟發展以高科技產業為主,而在這一波以高科技為主的經濟發展中,又以IC 設計業、光電產業、半導體產業、電腦資訊及通訊產業為主,而高科技產業在面對全球性的激烈競爭時,企業必須體認到,在越仰賴專業知識與技術的產業,就必須愈重視企業內部的員工。
本研究目的在對高科技產業專業人員的組織承諾進行調查。組織承諾在本研究中係指組織成員的價值、留職和努力承諾,並以工作壓力與工作滿意來預測組織承諾,為有效呼應研究假設與問題,本研究問卷內容包含工作滿意,工作壓力,組織承諾等變項,來探討各變項之間的關係。
本研究的價值在於以工作壓力、工作滿意及組織承諾量表,對高科技產業專業人員測量出相關數據, 希望能在現實層面,對組織成員探究的結果,提供給高科技產業公司做為管理上自我調整的工具。
本研究針對台南科學園區某兩大廠商之專業人員採隨機抽樣方式進行問卷調查,主要區分為工作壓力量表、工作滿意量表、組織承諾量表、基本資料四大構面,回收有效問卷170份。利用統計軟體SPSS10.0進行分析,區分為樣本結構分析、基本敘述統計、因素與信度分析、差異性分析、各構面間的相關分析、複迴歸分析。
研究結果發現高科技產業之專業人員工作壓力是明顯存在的,工作是可以達到滿意的,且對組織有信心,願意為公司奉獻。工作壓力和工作滿意呈現反向的關係,即當工作壓力越大,工作滿意就會越低。當工作壓力越大、獎勵越多和薪資越高,則員工對於公司就越有價值承諾。相反地,當工作壓力越小、獎勵越少和薪資越低,則員工對於公司的留職承諾就越低。因此當公司給人員的獎勵和薪資越高,相對地工作壓力也會越大,也表示公司越重視此員工,如此一來,員工對於公司的價值承諾也會越高。
Starting from the 21st Century, Taiwan’s economy leads in the high-tech industry. Especially in IC design, optoelectronics, semiconductors, computer and communication. In order to excel in global competition, the more company needs to rely in their high-tech expertise and knowledge, the more it should treasure their own personnel.
The study researches the high-tech professionals commitment. The commitment, measured by stress on the job and satisfaction of work accomplished, was based upon: quality, retention and staff effort. In order to meet the requirement of our hypothesis, in our survey, we research in the area of stress, job satisfaction, and commitment. Our study show that the direct relationship of stress and job satisfaction as well as commitment.
The contribution of our study is to show that there is a direct relationship between stress and job satisfaction as well as commitment. Based on relative data from survey on high-tech professionals, the study is useful for high-tech relative company as a reference to adjust in management.
This survey focuses on two large companies located in Tainan's Science-based Industrial Park. The method used in the survey was random sampling. It consists of the following: stress on the job, satisfaction of work accomplished, commitment and demographic constructs. There are 170 reliable responses, from the survey; we used the SPSS10.0 for statistical analysis. It includes sample’s structural analysis, descriptive statistics, quantity, analyzed, different analysis, correlation analysis, and finally multiple-regression-analysis.
Surveys find that even workers have obviously existed stresses, they will succeed in job satisfaction and confident in their own company. There is a negative relationship between stresses on the job, satisfaction of work accomplished. Therefore the higher amount of stress, the less satisfaction workers are with their job. However, there is a positive correction with stress and salary work incentive. Only when stresses present are workers more committed to the company, in return for higher wages. On the other less stress, incentive, and wages equates to less incentive and less productivity. All in all, if an employer wants to see his employees promote the company, He shall provide high wages to stressful job, which would entail high incentives and a higher productivity turn out.
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