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研究生: 李武釗
Lee, Wu-Chao
論文名稱: 行銷知識管理、行銷知識能耐、行銷知識管理績效與市場績效的關係-以印刷包裝業為例
Correlation Among Marketing Information Management, Marketing Information Power, Effectiveness of Marketing Information Management, and Market Performance – Print and Packaging Industry
指導教授: 蔡明田
Tsai, Ming-Tien
學位類別: 碩士
Master
系所名稱: 工學院 - 工程管理碩士在職專班
Engineering Management Graduate Program(on-the-job class)
論文出版年: 2005
畢業學年度: 93
語文別: 中文
論文頁數: 130
中文關鍵詞: 行銷知識管理行銷知識能耐行銷知識管理績效
外文關鍵詞: Marketing Information Management, Marketing Information Power, Performance of Marketing Information Management
相關次數: 點閱:106下載:10
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  •   隨著消費環境全球化,市場競爭加速與消費需求快速變遷,食品包裝新產品不斷推陳出新,面臨到的問題是產品區隔性不大,包裝設計擔負起產品行銷的重大使命。優良的包裝設計具有吸引消費者目光並刺激其購買慾望之功能,因此如何藉由行銷知識策略瞭解消費者之潛在需求,快速準確的建立在包裝設計上增加附加價值,是相當重要且值得研究的課題。一個成功的包裝設計案例,建構在設計者對產品、行銷與目標消費者之深度認知。本研究以「印刷包裝業」為例,進行行銷知識管理的探討與應用,發放問卷200份於各家公司之行銷業務部門主管,總計回收有效問卷數為119份,有效回收率為59.5﹪,將問卷以敘述性統計、因素分析、典型相關分析、迴歸分析,驗證本研究所提之假設。
      實證結果發現:
      1.行銷知識管理與行銷知識能耐呈現顯著正相關。
      2.行銷知識管理與行銷知識管理績效呈現顯著正相關。
      3.行銷知識能耐與市場績效呈現顯著正相關。

     In the ever more globalized marketplace, intense competition and rapidly changing customer demands require the print and packaging industry to constantly introduce new products. The print and packaging industry faces the problem of indistinct product segmentation so that packaging design plays an important role in marketing and product promotion. An appealing package can help attract attention and stimulate customer demand. Therefore, it is important and worthwhile to study and understand the potential customer demand through marketing information strategy and packaging design in order to add product value. A successful packaging design requires the designer to have an in depth understanding of the product, its market and its target customers. This study was conducted to apply marketing information management to the print and packaging industry. Two hundred surveys were distributed to the marketing departments in different packaging companies. 59.5 percent responded. To hypothesis the subject of this study from the survey, I use descriptive statistics, cause and effect analysis.
     Survey Result and Conclusion:
     1.Marketing Information Management is positively correlated with marketing information power.
     2.Marketing Information Management is positively correlated with Effectiveness of Marketing Information Management.
     3.Marketing Information Power is positively correlated with Market Performance.

    目 錄 中文摘要…………………………………………………………………………I 英文摘要…………………………………………………………………………II 致謝辭……………………………………………………………………………III 論文目錄…………………………………………………………………………IV 表目錄……………………………………………………………………………VI 圖目錄……………………………………………………………………………VIII 第一章 緒論……………………………………………………………………1 第一節 研究背景與動機………………………………………………………1 第二節 研究目的………………………………………………………………4 第三節 研究範圍………………………………………………………………4 第四節 研究流程與論文結構…………………………………………………4 第二章 文獻探討………………………………………………………………5 第一節 知識的定義……………………………………………………………5 第二節 知識管理的定義與理論………………………………………………13 第三節 行銷知識管理…………………………………………………………25 第四節 行銷知識能耐…………………………………………………………27 第五節 行銷知識管理績效……………………………………………………28 第六節 市場績效………………………………………………………………31 第三章 研究方法………………………………………………………………33 第一節 研究架構………………………………………………………………33 第二節 研究變項與操作性定義………………………………………………34 第三節 研究假設………………………………………………………………40 第四節 問卷設計………………………………………………………………45 第五節 抽樣設計………………………………………………………………53 第六節 因素分析………………………………………………………………55 第七節 統計分析方法…………………………………………………………61 第八節 研究限制………………………………………………………………64 第四章 研究結果分析…………………………………………………………65 第一節 研究構面整體性之資料分析…………………………………………65 第二節 各構面之相關分析……………………………………………………69 第三節 行銷知識管理與市場績效之關係……………………………………76 第四節 行銷知識管理與市場績效之中介變數………………………………77 第五章 結論與建議……………………………………………………………100 第一節 研究結論………………………………………………………………100 第二節 研究貢獻與建議………………………………………………………103 參考文獻 中文部分 英文部分 附錄

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