| 研究生: |
張愷倫 Chang, Kai-Lun |
|---|---|
| 論文名稱: |
以理性行為理論探討社會網絡、社會信任、互惠關係、組織氣候對製造業知識分享意圖的影響 Influence of Social Network, Social Trust, Anticipated Reciprocal Relationships and Organizational Climate on Knowledge Sharing Intentions: Based on the Theory of Reasoned Action |
| 指導教授: |
蔡明田
Tsai, Ming-Tien |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 國際企業研究所 Institute of International Business |
| 論文出版年: | 2011 |
| 畢業學年度: | 99 |
| 語文別: | 中文 |
| 論文頁數: | 90 |
| 中文關鍵詞: | 理性行為理論 、知識分享 、社會網絡 、社會信任 、互惠關係 、組織氣候 |
| 外文關鍵詞: | Theory of Reasoned Action, TRA, Knowledge sharing, Social network, Social trust, Anticipated reciprocal relationships, Organizational climate |
| 相關次數: | 點閱:101 下載:0 |
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知識經濟時代來臨,知識是主導企業價值的主要因素以及創造競爭力的優勢。具有效率的知識管理已經成為企業成功的關鍵,尤其是對那些必須透過持續創新來維持競爭優勢的企業。然而知識管理的目標是把個人的知識轉換成組織的知識以及如何讓員工願意分享知識,並且善用員工的知識加以管理,創造其價值。而本研究目的則是探討如何使企業內員工願意進行知識分享,其支持或抑制個人知識分享行為的因素。
本研究以理性行為理論為架構,探討社會網絡、社會信任、互惠關係、組織氣候對台灣製造業人員知識分享意圖的影響。實證資料透過問卷調查方式,回收有效問卷152份,並以 SPSS 統計軟體,應用迴歸分析驗證本研究假說。
研究結果顯示,知識分享態度與知識分享主觀規範會影響到個人知識分享意圖。社會網絡、社會信任、互惠關係對於知識分享態度有顯著影響。組織氣候情感面與創新面對於知識分享主觀規範有顯著影響,而組織氣候公正面對於知識分享主觀規範無顯著影響。此外,知識分享態度與知識分享主觀規範具有中介效果。
Knowledge is the foundation of a firm's competitive advantage and the primary driver of a firm's value. It has been widely indicated that managing knowledge effectively is critical to success of the company, especially for those companies that need to be continuously creative in order to maintain competitive advantage. The main objective of knowledge management is to turn individual knowledge into organizational knowledge and what make organizational members willing to share their knowledge and create value through the use of collective knowledge from organizational members. The aim of this study is to develop an understanding of the factors supporting or inhibiting individuals' knowledge sharing intentions.
This research employ the Theory of Reasoned Action (TRA) as theoretical framework and augment it with social network, social trust, anticipated reciprocal relationships and organizational climate factors that are believed to influence individuals' knowledge sharing intentions with samples in Taiwan manufacturing. 152 questionnaires are sufficient as the result and the data are analyzed with statistical software, such as SPSS and Linear Regression in testing hypotheses.
Through survey, this study confirms the hypothesis that attitudes toward and subjective norms with regard to knowledge sharing affect individuals' intentions to share knowledge. Social network, social trust and anticipated reciprocal relationships affect individuals' attitudes toward knowledge sharing. Organizational climate affiliation and innovation affect subjective norms, while organizational climate fairness doesn’t affect subjective norms. Additionally, there are mediating effects of attitude toward knowledge sharing and subjective norm about knowledge sharing.
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校內:2016-08-26公開