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研究生: 林欣潣
Lin, Hsin-Min
論文名稱: 倫理氣候、個人倫理哲學、專業規範與倫理判斷對組織公民行為影響之研究以內部稽核人員為例
The Impacts of Ethical Climate, Ethical Philosophy, Professional Standards and Ethical Judgment on Organizational Citizenship Behavior An Empirical Study of Internal Auditors in Taiwan
指導教授: 莊雙喜
Chuang, Shuang-Shii
蔡明田
Tsai, Ming-Tien
學位類別: 碩士
Master
系所名稱: 管理學院 - 高階管理碩士在職專班(EMBA)
Executive Master of Business Administration (EMBA)
論文出版年: 2008
畢業學年度: 96
語文別: 中文
論文頁數: 186
中文關鍵詞: 內部稽核人員組織公民行為倫理判斷專業規範個人倫理哲學倫理氣候
外文關鍵詞: internal auditor, ethical judgment, professional standards, ethical climate, organizational citizenship behavior, ethical philosophy
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  • 有鑑於內部稽核人員對於協助公司治理與企業倫理的推動,其扮演的角色、功能實為重要。 因此,本研究藉由瞭解內部稽核人員在個人倫理哲學信念等內在因素前提下,對於企業倫理氣候、專業規範,在面臨倫理情境時的倫理判斷態度及解決導向是否有影響,進而是否對組織公民行為形成影響,作更進一步之探討。

    本研究主要探討內部稽核人員在倫理氣候、個人倫理哲學、專業規範與倫理判斷等因素下,對組織公民行為的影響。以內部稽核人員為對象,共發出263份問卷,回收之有效樣本計194份,有效回收率73.8%,並以此樣本經由SPSS10.0統計方法進行分析。

    根據實證結果,歸納結論如下:
    一、倫理氣候、專業規範與個人倫理哲學分別對倫理判斷有影響力。
    二、倫理氣候、個人倫理哲學與倫理判斷分別對組織公民行為有影
    響力。
    三、倫理氣候對專業規範有顯著影響力。
    四、專業規範會受到倫理判斷之影響,進而影響組織公民行為;
    個人倫理哲學會受到倫理判斷之影響,進而影響組織
    公民行為。倫理判斷具有中介效果,惟所影響程度不
    十分明顯。
    五、內部稽核人員不同的個人屬性在倫理氣候、個人倫理哲學、
    專業規範、倫理判斷與組織公民行為等構面上有顯著
    差異。

    關鍵字:內部稽核人員, 倫理氣候, 個人倫理哲學, 專業規範,
    倫理判斷,組織公民行為.

    In view of promoting the corporate governance and business ethics, the roles and functions of internal auditors are indeed vital. Therefore, this study aims to understand whether the internal auditors’ ethical judgment and problem solution are affected by personal beliefs, ethical philosophy, and professional standards in the certain corporate ethical climate. Also, it further reviews whether such situation leads to influence the organizational citizenship behavior.

    This study mainly discusses the impact on the organizational citizenship behavior due to ethical climate, ethical philosophy, professional standards and ethical judgment of internal auditors. At first, internal auditors were taken as study subjects. Next, totally 263 questionnaires were issued and 194 valid samples were returned, resulting in a valid return rate of 73.8%. Finally, the software SPSS10.0 was utilized for data analysis.

    According to the empirical results, several conclusions are summarized as follows:
    1.Ethical climate, professional standards and ethical
    philosophy have impacts on ethical judgment.
    2.Ethical climate, ethical philosophy and ethical judgment
    can influence organizational citizenship behavior.
    3.Ethical climate has a significant impact on professional
    standards.
    4.Professional standards are affected by ethical judgment,
    which it leads to affect organizational citizenship
    behavior. Ethical philosophy is also affected by ethical
    judgment, and that further affects organizational
    citizenship behavior. Ethical judgment has an
    intermediary effect, but it influences little.
    5.Internal auditors with different personal attributes are
    significantly different in ethical climate, ethical
    philosophy, professional standards, ethical judgment and
    organizational citizenship behavior.

    Key words: internal auditor, ethical climate, ethical
    philosophy, professional standards, ethical
    judgment, organizational citizenship behavior.

    目 錄 摘 要 I ABSTRACT II 誌 謝 III 目 錄 IV 表目錄 V 圖目錄 VII 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的與範圍 4 第三節 研究流程 5 第二章 文獻探討 7 第一節 倫理氣候 7 第二節 個人倫理哲學 13 第三節 專業規範 17 第四節 倫理判斷 27 第五節 組織公民行為 46 第六節 各構念間關聯性探討 54 第三章 研究方法 64 第一節 研究架構 64 第二節 研究假設 66 第三節 操作性定義及問卷設計 68 第四節 抽樣與問卷發放 78 第五節 資料分析方法 79 第四章 實證分析與討論 82 第一節 敘述性統計分析 82 第二節 因素分析與信度檢定 97 第三節 構念變項之差異性分析 115 第四節 構念變項之影響性分析 128 第五節 構念變項之中介效果分析 144 第五章 結論與建議 154 第一節 研究結論 154 第二節 管理意涵與實務意涵 162 第三節 研究限制 166 第四節 未來研究方向 167 參考文獻 168 附錄一 問卷 181

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