全球化與知識經濟時代的來臨，企業主要是依靠知識與資訊運用，以創造經濟價值。企業所需具備的不僅是工業資本，如工廠、設備、機器等；更需要擁有知識資本，因為企業的所有活動，均極需依賴知識與資訊。
企業的知識資產與產品、技術、資訊有密不分的關係，這些元素組成了企業創造利潤的基礎和創新產品與技術的驅動力。在知識產生的過程中，企業內的資訊持續地流動於企業內所有組織中，被收集、組織、精煉、散播等流程逐漸轉化成知識，最終成為企業智慧資產。此一過程如果無法系統化的收集、整理與保存，將只能成為某位企業組織內成員的個人知識，因此需透過知識管理系統來管理企業內的知識。
本研究將探討半導體晶圓設備業適用之知識管理，由於目前台灣的半導體晶圓設備商絕大多數為外資公司，雖為同企業內之在台灣之區域性組織，唯各區域性組織所面對之客戶，因專業技術上、地域上、文化上…等不同，於從事業務活動時，需要因應這些特點，發展所需的知識。因此本研究先行分析台灣半導體設備產業的現況與環境、半導體設備業的業務內容與作流程、半導體設備的知識特性與內容，再配合適當的知識管理導入策略與知識管理平台，並建構半導體設備業之知識分享平台。本知識分享平台為Web-base系統，企業內之使用者可藉由網際網路登入使用，不受時間與地域之影響，可促進知識的分享與再利用。其中半導設備相關知識的呈現採用主題地圖(Topic Maps)之架構，使用Topincs主圖地圖應用軟體做為主題地圖的管理、編輯與瀏覽。同時本系統提供半導體設備知識線上討論功能，提供企業內人員一個無障礙的溝通界面，進行知識的交流與分享。此系統可成為企業內的知識管理者維護企業知識的工具、新進人員的e-learning系統與做為設備異常處理方法之預測。

In the centur of Globization and knowledge-based economy, how to manage it’s Knowledge and Informations to create the best economic valve will be a key factor for an enterprise. To reach such kind of target is not depond on how many factories, facilities and machines etc., The most important is knowledge assets, because all of the empertise activities need the support base on knowledge.
The relationship between knowledge assets and products, technologies and informations can not be separated. All of the elements are the powers for the revenues and the innovation of products and technologies. An enterprise has to manage the procedures of knowledge creation and reuse knowledge systematically and continually. The procedures are identify, capture, select, store, share, apply, create etc. Knowledge management system has greatly contributed to knowledge management for an enterprise.
Most enterprises of the semiconductor equipment in Taiwan are a branch of foreign-invested enterprise. Such kind of branches have to handle customers with local language and culture, but sometime the headquartes supports can not fullfil the requirements of local customers ,then cause customer complains. To enhance the supports for local customers have to develop a knowledge management to manage the knowledges for the business. In this paper I discussed that the strategy of knowledge management implementation for semiconductor equipment manufacturers, analysed the workflow and the contents of semiconductor equipment knowledge. Then develop the representation model of semiconductor equimpemt knowledge with topic maps structure, and constract the topic maps based knowledge sharing portal. The portal is a web service base to allow the knowledge creation, sharing, and resuing without limit of time and geography. The knowledge sharing portal will be a management tool for enterprise knowledge assets, a learning system for fresh employees and a decision-markding support system for equipment troubleshootings.

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