| 研究生: |
林德雄 Lin, Te-Shiung |
|---|---|
| 論文名稱: |
研發人員工作績效表現在人格特質與自我學習導向之差異性分析:以電子高科技產業為例 An Analysis of Work Performance Differences of R&D Engineers on Personality and Self-Learning Orientation. -A Case Study of Electronic Industry in Taiwan- |
| 指導教授: |
張海青
Chang, Hae-Ching |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 高階管理碩士在職專班(EMBA) Executive Master of Business Administration (EMBA) |
| 論文出版年: | 2008 |
| 畢業學年度: | 96 |
| 語文別: | 中文 |
| 論文頁數: | 81 |
| 中文關鍵詞: | 研究開發 、人格特質 、人力資源 、工作績效 、自我學習導向 |
| 外文關鍵詞: | Work Performance, Self-Learning Orientation, Personalities, R&D Research and Development, Human Resource Management |
| 相關次數: | 點閱:89 下載:7 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
人是公司最有價值的資產,而如何取得有效的人力資源,並保留適當的人才是組織規劃的重要議題;故慎選適任的員工,已成為各企業組織最重要的共識也是人力資源管理成功的第一步,事前謹慎設定人才的條件及招募、甄選的方法,可大大節省人力、物力。不但可以人盡其才,發揮最大的人力資源效益,也可以減少企業組織在人員的訓練、遣散等相關費用的支出(張裕隆,1996)。用客觀的人格測驗,比憑感覺觀人要準確、公正(蔡維奇,2000)。
故本研究依據相關學術文獻所提出的理論基礎,以統計分析不同工作績效的研發人員在其人格特質及自我學習導向方面的差異性,進而發現不同工作績效的研發工作者在人格特質中之”情緒”、”開放”、”親和”、”謹慎”有顯著差異,以及不同工作績效的研發工作者在自我學習導向中之”獨立學習”方面有顯著差異。
本研究的發現可作為可作為下列之用途:
一、企業人資單位在甄選研發人才時的參考依據。
二、提供研發主管在增進研發人員能力時所需之學習訓練方向。
三、提供對研發有興趣的新鮮人做為其職涯方向參考。
Human resource is the most valuable asset in a company. So how to recruit the right employees and keep them in the company are very important in organization planning. Choosing suitable employees has become the most important first step of human resource management success. Setting qualifications for employee selection and recruitment correctly can save managers a lot of time and effort as well as reduce the expenses in personnel training and possible lay-offs ( 張裕隆,1996). Effective personality tests are more accurate and reliable than people’s gut feelings (蔡維奇,2000).
The study uses the theories found in references and applies statistical analysis to link the differences in personality and self-learning orientation to R&D employees’ work performances. And this research has discovered that R&D employees’ work performances are significantly related to personality items: “emotion”, “openness”, “agreeableness” and “conscientiousness”. And with respect to learning orientation, R&D employees’ work performances are strongly related to “independent learning”.
The findings of this study can provide value in the following respects:
1. setting the right qualifications for employee recruitment,
2. guiding R&D managers to provide right trainings to R&D employees,
3. guiding people who are interested in R&D in their career planning.
一、中文文獻
朱敬先(1986),學習心理學,台北:千華出版公司。
余德成(1996),品質管理人性面系統因素對工作績效之影響,國立中山大學企業管理研究所博士論文。
鄧運林(1995),成人教學與自我導向學習,台北:五南。
鄭臻妹(2001),內外控人格特質、工作特性及工作績效之分析研究—以台灣高科技產業員工為例,國立中央大學人力資源管理研究所碩士論文。
林娟,(1999), 針對需求設計人力資源管理策略---以資訊軟體業研發人員為例,管理雜誌, 第302 期, 頁54-58
張昭仁,(1994), 研究發展管理理論與案例, 翰蘆圖書出版社, 頁27-33
張博堯,(2002),研發技術部門之人力資源管理實務,頁11-13
張添洲,(1999),組織生涯管理基礎-生涯之錨定位,勞工行政,第133 期,頁52-56。
陳一姍,(2002),亞洲十二個國人力資源大調查,天下雜誌2002年11月1日,頁80-88
蔡德輝、吳學燕等人,(1993),基層員警對工作環境及家庭生活之適應問題,行政院研究發展考核委員會編印。
龔昶銘,(2002),基層員警工作困擾、組織投注感與工作適應關係研究,國立中正大學/犯罪防治研究所碩士論文
何永福與楊國安(1995),人力資源策略管理。台北:三民書局。
吳秉恩(1986),組織行為學。台北:華泰書局。
Schermerhorn, John R.(1999),管理學。台灣:西書出版社,陳靜怡譯。
余雅屏(2003),人格特質、自我導向學習以及工作績效之相關性研究,國立中山大學人力資源管理研究所碩士論文。
李淑霞(1994),高科技研發人員人力資源管理需求之研究。國立中央大學人力資源管理研究所碩士論文。
徐英傑(2001),公務人員職場自我導向學習、工作調適與工作績效之相關研究,國立中正大學成人及繼續教育研究所。
黃石發(2003),人格特質、高績效工作系統與工作滿意度及工作適應性間關係之研究—以研發人員為例,國立成功大學管理學院高階管理碩士在職專班( EMBA)碩士論文。
鄧運林(1995),成人教學與自我導向學習,台北:五南。
張靜慧(2005), 研發人員特質、自我學習導向、創造力與及研發成效之關係研究, 義守大學工業工程與管理學系碩士論文。
黃同圳(1993),青年勞工工作價值觀與組織向心力之研究,台北:行政院青輔會。
廖曜生,(1998),彈性工時、個人屬性與工作特性、工作滿足、工作績效之關係研究-以國內電子業為例,國立成功大學。
蔡維奇(2000),「招募策略」,人力資源管理的12 堂課,李誠等主編, 天下遠見, 頁55-73
張裕隆(1997), 我國「管理才能評鑑工具」發展及信效度分析研究, 行政院國家科學委員會專題研究計劃成果報告
陳宗宏(2001), 高科技產業人力資源管理, 天下文化, 李誠主編, 頁4-5
陳雅燕(1999)「期貨商業務員之背景、人格特質與工作績效之相關研究」, 台灣師範大學工業科技教育學系碩士論文
馬維揚(1998),「科學園區人力資源問題之研議」、臺灣經濟金融月刊
唐麗英,王春和(2005) ,「SPSS統計分析」、儒林圖書公司,台北
吳萬益(2005) ,「企業研究方法」、華泰文化,台北
周廖益(2007) ,「員工工作價值與工作績效關係之研究」、國立成功大學管理學院碩士論文
黃寶棟(2006) ,「人格特質、創業動機、創業策略與創業績效之關係研究」、國立成功大學管理學院碩士論文
盧騏安(2006) ,「科技產業研發人員才能與產品協同設計對新產品開發績效之影響」、國立成功大學管理學院碩士論文
Baxter, Lynn Zander (1993). The association of self-directed learning readiness, learning styles, self-paced instructions, and confidence to perform on the job(Doctoral Dissertation, University of North Texas, 1993). Dissertation Abstracts International-A, 54, 2920 .
Blumberg, M., & Pringle, C.D. (1982). The missing opportunity in organizational research: Some implications for a theory of work performance. Academy of Management Review, 7, 560-569.
Borman, W.C., & Motowidlo, S.J. (1993). Expanding the criterion domain to include elements of context performance. In N. Schmitt & W.C. Borman (Eds.), Personal Selection in Organization (pp.71-98), San Francisco: Jossey-Bass.
Bromfield-Day, Donna Patrice (2000). Employee readiness for self-directed learning and selected organizational variables as predictors of job performance (Doctoral Dissertation, University of Southern Mississippi, 2000). Dissertation Abstracts International-A, 62, 50.
Carrigan, Sandra Maye (1989). An exploratory study of the contribution of human resource development to high performance among high-tech salespeople (Doctoral Dissertation, George Washington University, 1989). Dissertation Abstracts International-A, 50, 1234.
Durr, Richard E. (1992). An examination of readiness for self-directed learning and selected personnel variables at a large Midwestern electronics development and manufacturing cooperation (employee training) (Doctoral Dissertation, Florida Atlantic University, 1992). Dissertation Abstracts International-A, 53, 1825.
Garver, Carl Russell (1996). Organizational learning climate, self-directed learner characteristics, and job performance among police officers (Doctoral Dissertation, Pennsylvania State University, 1996). Dissertation AbstractsInternational-A, 58, 1539.
Gossman, David C. (1995). A study of trainee attitude variables as related to locus and self-directedness (Doctoral Dissertation, Nova Southeastern University, 1995). Dissertation Abstracts International-A, 56, 4257.
Guglielmino, L. M. (1977). Development of the self-directed learning readiness scale. Doctoral Dissertation, University of Georgia.
Guglielmino, Lucy M., & Guglielmino, Paul J. (1994). Practical experience with self-directed learning in business and industry human resource development. New Directions for Adult and Continuing Education, 64, 39-46.
Jude-York, Deborah Ann (1991). Organizational learning climate, self-directed learners, and performance at work ( learning climate) (Doctoral Dissertation, The Fielding Institute, 1991). Dissertation Abstracts International-A, 53, 2206.
Knowles, Malcolm S. (1970). The modern practice of adult education: Andragogy versus pedagogy. New York: Association Press.
Knowles, Malcolm. S. (1973). The adult learner: The neglected species. Houston, TX: Gulf Publishing.
Korman, A. (1977). Organization behavior, Englewood Cliffs, NJ: Prentice Hall, Inc. Lefcourt, H.M. (1982). Locus of control: Current trends in theory and research (2nd Ed.). Hillsdale, NJ: Erlbaum.
McCune, Sandra Kathryne (1988). A meta analytic study of adult self direction in learning: A review of the research from 1977 to 1987 (Doctoral Dissertation, Texas A&M University, 1988). Dissertation Abstracts International-A, 49, 3237.
Motowidlo, S.J., & Van Scotter, J.R. (1994). Evidence that task performance should be distinguished from contextual performance. Journal of Applied Psychology, 79, 475-480.
Robbins, S.P. (1993). Organization behavior (6th Ed.), Englewood Cliffs, NJ: Prentice Hall, Inc.
Roberts, Donald Grey (1986). A study of the use of the self-directed learning readiness scale as related to selected organization variables (Doctoral Dissertation, George Washington University, 1986). Dissertation Abstracts International-A, 47, 1218.
Sandsbury, Faye Collins (1996). The relationship of self-directed learning orientation and goal setting perceptions to job performance of Penn State county extension directors (Doctoral Dissertation, Pennsylvania State University, 1996). Dissertation Abstracts International-A, 57, 3361.
Tough, A. (1966). The assistance obtained by adult self-teachers. Adult Education, 17, 30-37.
Yu, Chien (1998). A study of the relationships between the self-directed learning readiness and job performance for high school principals (Doctoral Dissertation, Ohio State University, 1998). Dissertation Abstracts International-A, 59, 1432.
Adams, J.S. 1963. Toward an understanding of inequity. Journal of Abnormal and SocialPsychology, 67: 422.436.
Afsaneh, N. and Ali, R. M. 1998. Organizational Behavior: The person-organization fit. N.I.: Prentice Hall.
Ahuja, M. K., Galletta, D. F., & Carley, K. M. 2003. Individual centrality and performance in virtual R&D groups: an empirical study. Management Journal, 49(1): 21-38.
Allport, G.W., & Odbert, H.S. 1936.Trait-names: A psycho-lexical study. Psychological Monographs, 47: 211.
Arkoff, A. 1968. Adjustment and Mental Health. New York: McGraw-Hill.
Ashforth, B. E., Saks, A. M. and Lee, R. T. 1998. Socialization and newcomer adjustment : The role of organizational context. Human Relations, 51(7): 897-926.
Barrick, M. R. & Mount, M. K. 1991. The big five personality dimensions and job performance: A meta-analysis. Personnel Psychology, 44: 1-26.
BarrickM, R., & Mount, M.K. 1993. Autonomy as a moderator of the relationships between the big five personality dimensions and job performance. Journal of Applied Psychology, 78: 111-118.
Barrick, M. R., Mount, M. K., & Strauss, J. P. 1994. Antecedents of involuntary turnover due to a reduction in force. Personnel Psychology, 47: 515-535.
Boudreau, J. W., Boswell, W. R., & Judge, T. A. 2001. Effects of personality on executive career success in the united States and Europe. Journal of Vocational Behavior, 58:53-81.
Burns, T., & Stalker, G. M. 1961. The Management of Innovation. Oxford: Oxford University Press Inc. UK.
Costa, P. T., McCrae, R. R., & Dye, D. A. 1991. Facts scales for agreeableness and conscientiousness: A revision of the NEO personality inventory. Personality and Individual Differences, 12: 887-898.
Costa, P. T., Jr., & McCrae, R. R. 1992a. Four ways five factors are basic. Personality and Individual Differences, 13: 653–665.
Drucker, P. F. 1985. Principles of successful innovation. Research Management, 28(5): 10-12. Fisher, V.E., & Hanna, J.V. 1931. The Dissatisfied Worker. New York: Macmillan.
Goldberg, L. R. 1990. An alternative “description of personality”: The big five factor structure. Journal of Personality and Social Psychology, 59: 1216-1229.
Gould, J. & Kolb, W. L. 1964. A Dictionary of the Social Science. New York: The Free Press.
Hershenson D. B. 1996. Work adjustment : a neglected area in career counseling, Journal of Counseling & Development, 74(4): 442-446.
Herzberg B. M. 1959. The Motivation to Work. New York: John Wiley.
Hoppock, R. 1935. Job satisfaction. New York: Harper.
Judge, T.A., Locke, E.A., & Durham, C.C. 1997.The dispositional causes of job satisfaction: A core evaluations approach. Research in Organizational Behavior, 19: 151- 188.
Judge, T. A., Locke ,E.A.,& Durham ,C.C. 1998. Dispositonal effects on job and life satisfaction: The role of core evaluations. Journal of Applied Psychology. 83: 17-34.
Judge, T. A., Higgins, C. A., Thoresen, C. J., & Barrick, M. R. 1999. The big five personality traits, general mental ability, and career success across the life span. Personnel Psychology, 52: 621-652.
Leavitt , Sternthal, Brian; Dholakia, Ruby; & Clark, 1978. The persuasive effect of source credibility: Tests of cognitive response. Journal of Consumer Research, 4(4): 255
Lepine, J. A., Colquitt, J. A., & Erez, A. 2000. Adaptability of changing task contexts:effects of general cognitive ability, conscientiousness, and openness to experience.Personnel Psychology, 53: 563-593.
Locke, E.A.1969.What is job satisfaction? Organizational Behavior and Human Performance, 4: 309-336.
Lofquist, L. H., and R. V. Dawis 1984. A Psychological Theory of Work Adjustment. Minneapolis, Minn : University of Minnesota Press.
McCrae,R.R.,& Costa,P.T. 1987. Validation of the five-factor model across instruments and observers. Journal of Personality and Social Psychology,52: 81-90.
McCrae,R.R. & Costa,P.T. Jr. 1997. Personality trait structure as a human universal. Anerican Psychologist, 52: 509-516.
Morrison, R. f. 1997. Career adaptability: The effective adaptation of managers to changing role demands. Journal of Applied Psychology, 62: 549-558.
Mount, M. K., Witt, L. A., & Barrick, M. R. 2000. Incremental validity of empirically keyed biod ata scales over GMA and the five factor personality constructs, Personnel Psychology, 53: 299-323.
Mumford, M. D., Bauhman, W. A., Threlfall, K. V., Uhlman, C. E., & Costanza, D. P. 1993. Personality, adaptability, and performance: Performance on well-defined and ill-defined problem-solving tasks. Human Performance, 6: 241-285.
Murphy, K. R. 1989. Is the relationship between cognitive ability and job performance stable over time? Human Performance, 2: 183-200.
Norman, W.T. 1963. Toward and adequate taxonomy of personality attributes: Replicated factor structure. Journal of Abnormal and Social Psychology, 66:574-583.
Pulver, A. Allik, J. Pulkkinen, L., & Hamalainen, M. 1995. A big five personality inventory in tow nonIndo-European languages. European Journal of Personality, 9: 109-124.
Salgado, J. F. 1997. The five factor model of personality and job performance in the European community. Journal of Applied Psychology, 82: 30-43.
Seashore, S. E. & Taber, T. D. 1975. Job satisfaction and their correlates. American Behavioral Scientists, 18:333
Seibert, J S. E.& Kraimer, M. L. 2001. The five-factor models of personality and career success. Journal of Vocational Behavior, 58: 1-21.
Smith, P.C., Kendall, L., & Hulin, C.L. 1969. The Measurement of Satisfaction in Work and Retirement. Chicago:Rand McNally.
Smith, C. A., Organ, D. W., & Near, J. P. 1983. Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68: 653-663.
Sternberg, R. J. 1997. The concept of intelligence and its role in lifelong learning and success. American Psychologist, 52: 1030-1045.
Suls, J., Green, P., & Hillis, S. 1998. Emotional reactivity to everyday problems, affective inertia, and neuroticism. Personality and Social Psychology Bulletin, 24: 127-136.
Watson, D. & Clark, L. A. 1997. Extraversion and its positive emotional core. In Hogan, R., Johnson, J., & Briggs, S. (Eds.), Handbook of Personality Psychology (pp.767-793). San Diego, CA: Academic Press.
Wright, P. M. & Boswell, W. R. 2002. Desegregating HRM: A review and synthesis of micro and macro human resource management research. Journal of Management, 28(3): 247-276.
Costa, P. T., Jr. & McCrace, R. R.(1985), The NEO Personality Inventory manual, Odessa, Fla.:Psychological Assessment Resources.
Costa, P. T. Jr., McCrae, R. R., & Busch, C. M.(1986),“Evaluating Comprehensiveness in Personality Systems: The California Q-set and the Five-Factor Model,” Journal of Personality, Vol. 54, pp. 430~446.
Gatewood, R. D. & Field, H. S.(1998), Human Resource Selection, 5th ed., Forth Worth,”TX, The Dryden Press.
Robbins, S. P.(1998), Organizational Behavior, 8th ed., Upper Saddle River,NJ. Prentice Hall International.
Knowles, M. S. (1975), Self-directed learning:A guide for learners and teacher. Englewood Cliffs, NJ:Prentice Hall.
Knowles, M. S.(1998), The adult learner, The definitive classic in adult education and human resource development, Houston, TX: Gulf publishing company.
Woodman, Richard W., Sawyer, John E., & Griffin, Ricky W.(1993), Toward a theory of organizational creativity, The Academy of Management Review, 18, 293-294.
Murray Barrik,Michael Mount and Perkins Strauss,“Validity of Observer Ratings of the Big Five Personality Factors,” Journal of Applied Psychology 79(1994):272-280.
Dessler, G. 1980. Human Behavior Improving Performance at Work. Englewood Cliffs,N.J.:Prentice-Hall.
Cambell, J.P. (1990). Modeling the performance prediction problem in industrial and organizational psychology. InM.D. Dunnette & L.M.