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研究生: 劉秦玫
LIU, CHIN-MEI
論文名稱: 半導體存貨管理優化之成功因素探討 -以A公司為例
Exploring the Critical Success Factors of Semiconductor Inventory Management Optimization: A Case Study of Company A
指導教授: 蔡明田
Tsai, Ming-Tien
學位類別: 碩士
Master
系所名稱: 工學院 - 工程管理碩士在職專班
Engineering Management Graduate Program(on-the-job class)
論文出版年: 2025
畢業學年度: 113
語文別: 中文
論文頁數: 66
中文關鍵詞: 半導體產業存貨管理優化需求管理庫存管理層級分析法
外文關鍵詞: Semiconductor Industry, Inventory Optimization, Demand Management, Inventory Management, Analytic Hierarchy Process
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  • 面對全球半導體市場的高度波動與供應鏈不確定性,企業在追求營運韌性與競爭優勢的過程中,存貨管理策略扮演著至關重要的角色。尤其在半導體設備製造產業中,產品高度客製化、物料週期長、零組件單價高,使得精準的存貨配置與靈活的供應鏈調度更具挑戰性。
    本研究以A公司為個案,結合文獻探討、專家訪談與層級分析法(Analytic Hierarchy Process, AHP),建構涵蓋「需求管理」、「庫存管理」、「供應鏈協同管理」與「智能化技術管理」四大構面、共十一項評估準則之量化決策架構。透過15位具備半導體產業或供應鏈實務經驗之專家問卷調查,計算各構面及細項指標之權重,並通過一致性檢驗(C.R.值<0.1),確保結果具科學性與信效度。
    AHP分析結果顯示:「需求監控與動態調整」為最具關鍵性指標,其次為「需求驅動的物料管理」、「安全庫存管理」與「關鍵物料管理」,反映企業當前更重視以市場需求為導向的動態補貨能力與高風險物料之備援策略。相對而言,「智能技術與自動化應用」排名最低,顯示AI與IoT等技術雖具潛力,但實務應用仍處導入初期,未能形成關鍵決策工具。
    綜合AHP結果與A公司現況對照,並透過SWOT分析歸納三大優化路徑,包括:「預測優化與技術導入」、「強化安全庫存與關鍵物料管理」、「深化供應鏈協同關係」。本研究不僅具體指出半導體存貨優化之關鍵成功因素,亦提供企業在數位轉型趨勢下推動智慧供應鏈與存貨管理策略之實證依據與管理建議,對學術研究與實務應用皆具重要貢獻。

    In response to increasing volatility in the global semiconductor market and rising uncertainty across supply chains, inventory management has become a critical strategy for firms seeking to enhance operational resilience and maintain competitive advantage. Particularly in the semiconductor equipment manufacturing industry, where products are highly customized, lead times are long, and component costs are high, precise inventory allocation and agile supply coordination present significant challenges.
    This study adopts A Company as a case and integrates literature review, expert interviews, and the Analytic Hierarchy Process (AHP) to develop a structured, quantitative framework. The model includes four primary dimensions—Demand Management, Inventory Management, Supply Chain Collaboration, and Intelligent Technology Management—with a total of eleven evaluation criteria. AHP surveys were conducted with 15 experts in the semiconductor and supply chain fields. The consistency ratios (C.R. < 0.1) confirm the reliability and validity of the results.
    The AHP findings reveal that "Real-Time Demand Monitoring and Adjustment" is the most critical success factor, followed by "Demand-Driven Material Replenishment," "Safety Stock Management," and "Critical Material Management." These results indicate that companies prioritize agile, demand-based inventory strategies and contingency planning for high-risk materials. Conversely, "Intelligent Technology Management" ranked lowest, suggesting that AI and IoT, while promising, remain at an early stage of implementation and are not yet central to decision-making in practice.
    Combining AHP results with the case company’s operational context and SWOT analysis, three strategic improvement paths are proposed: (1) Enhancing Forecasting Accuracy and Technology Adoption, (2) Strengthening Safety Stock and Critical Material Management, and (3) Deepening Supply Chain Collaboration. This study not only identifies key success factors for inventory optimization in the semiconductor industry but also provides practical guidance for firms advancing digital transformation and building smart supply chain systems. The findings contribute to both academic research and managerial practice.

    中文摘要 i Extended Abstract ii 誌謝 viii 目錄 ix 表目錄 xi 圖目錄 xii 第一章 緒論 1 1.1 研究背景與動機 1 1.2 研究目的 2 1.3 研究流程 3 第二章 文獻探討 6 2.1 供應鏈波動與不確定性 6 2.2 庫存壓力與管理策略 9 2.3 供應鏈協同與需求調節 13 2.4 技術自動化與存貨優化 15 2.5文獻小結 17 第三章 研究方法 18 3.1層級分析法概述 18 3.2層級分析法運作方法 18 3.2.1 定義目標和準則 19 3.2.2 建立層級架構 19 3.2.3 AHP層級分析法的評估尺度 19 3.2.4 建立成對比較矩陣 20 3.2.5 一致性檢驗與層級權重分析 21 3.3層級分析法專家問卷設計 23 3.4 小結 26 第四章 研究結果分析 27 4.1 AHP研究參與之專家背景 27 4.2 AHP權重分析與計算 29 4.2.1 需求管理(A) 29 4.2.2 庫存管理(B) 30 4.2.3 供應鏈協同管理(C) 30 4.2.4 智能化技術管理(D) 31 4.3 各構面的綜合探討 32 第五章 結論與建議 34 5.1 A公司實務對照與分析 34 5.2專家實務觀點與趨勢分析 36 5.3 研究貢獻總結 37 5.4 未來研究方向 38 5.5 結語 39 參考文獻 40 附錄一 42

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