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研究生: 沈奕廷
Shen, I-Ting
論文名稱: 動態能力施展下的商業模式轉換:以K公司為例
The transformation of a business model from the exercise of dynamics capabilities: A case study of company K
指導教授: 周信輝
Chou, Hsin-Hui
學位類別: 碩士
Master
系所名稱: 管理學院 - 高階管理碩士在職專班(EMBA)
Executive Master of Business Administration (EMBA)
論文出版年: 2021
畢業學年度: 109
語文別: 中文
論文頁數: 86
中文關鍵詞: 動態能力商業模式再創新質性研究方法商業模式
外文關鍵詞: Dynamic Capabilities, Business Model, Business Model Reinvention, Qualitative research
相關次數: 點閱:109下載:12
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  • 傳統鎖類產業的發展,至今已存在有上千年的歷史,所發展出的產品與功能也皆各有差異與特色之處,至今相關產業技術不論是在結構設計或者是功能衍生,皆存在技術上的高度發展空間。透過此個案之分析,以動態能力的研究角度,觀察企業在成長的過程階段當中,企業本身如何運用資源並搭配企業策略,以應對外在市場的多變,也就是以動態能力理論的察覺(Sense)、獲取(Seize)以及轉換(Transformation)的理論角度,觀察研究個案K公司在企業在每一個成長階段中,因應市場環境變化而做出的商業模式的轉換,以及如何透過多年累積的經驗,去察覺市場、以整合的方式獲取技術資源以及將這些技術資源轉換為企業對於市場可創造的價值,並且依照這個模式,逐步地複製、調整與演進,由傳統的商業模式最終轉換成創新商業模式,以回答本研究問題,『一家企業如何施展動態能力來調整其商業模式,以因應環境變遷? 』。
    因此,本研究亦回顧『動態能力』(Dynamic Capabilities)、『商業模式』(Business Model)、『商業模式再創新』(Business Model)等理論文獻,並運用質性研究方法中的個案研究方法,藉由實際訪談與考察的方式,盡可能地蒐集與彙整初級以及次級資料,除了增加資料的可信度,亦可針對研究個案企業由傳統商業模式轉型為創新商業模式之過程剖析。
    期望可透過本研究給予傳統產業,一透過動態能力的角度分析以及商業模式轉換之實例經驗分享,讓傳統產業能跨出傳統模式的框架,藉由跨產業的技術整合既有技術能力,創造更多的企業產品以及服務的價值,也期望可提供政府的人才培育能有實際個案可參考。

    This study is based on a single case study of qualitative research, and the use of interviews, with data collection and literature analysis to enhance the content of the theory. In the terms of “Dynamic Capabilities”, “Business Model Reinvention”, “Business Model” and “Qualitative Research” and other keywords, for the National Master’s thesis database, Journal index and other related terms of the definition and interpretation and point of views, to be aggregation and comparison. Through the interview materials and documentation provided by Company K., allows us to explore the transformation process of business model in the perspective of Dynamic Capabilities, also, with the point of view of Business Model Reinvention to analyze the differences to the business model transformation before and after.
    Further more, though the analysis of this case study, also allows us to observe how the corporation to rebuild the combination of existing resources as company strategies, in order to reflect an organization’s ability to achieve new and innovative form of competitive advantage given path dependencies and market positions. Therefore, based on the three stages of the Dynamic Capabilities: Sensing of Opportunities, Seizing the Opportunities and Transformation of resources, each of the stages represents how Company K using years of accumulation B2B experiences to build up the sensing, seizing and transforming abilities to market and technology resources, eventually to stablish its own brand and successfully transform original business model into unique and more suitable brand new business model to present and future market.
    Last, with the conclusion of this study, we are expecting to answer the very question, “How does a company adjust its business model with the perspective of Dynamic Capabilities, in order to respond to environmental changes?”
    Also, there are additional purpose for this case study, it’s in expectation as business model transformation example to industrial and government, whether the result given in the future suits to expectation value creation or opposite from it.

    摘要 i Abstract ii 誌謝 vi 目錄 vii 表目錄 ix 圖目錄 x 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的與問題 2 第三節 研究內容與流程 3 第二章 文獻回顧 5 第一節 動態能力 5 第二節 商業模式再創新 12 第三節 商業模式小結 16 第三章 研究方法 18 第一節 質性研究方法 18 第二節 個案研究法 19 第三節 個案背景 20 第四節 資料蒐集與分析 22 第四章 個案發現 25 第一節 傳統鎖業之成長 26 第二節 電子門鎖市場驅動下之商業模式轉換 27 第三節 邁向智慧物聯網之商業模式 38 第四節 個案發現總結 64 第五章 討論、意涵與結論 65 第一節 研究討論 66 第二節 理論意涵 71 第三節 實務意涵 72 第四節 研究限制與未來研究建議 74 第五節 研究反思 81 參考文獻 83 表目錄 表1 訪談對象匯總表 23 表2 傳統鎖業之商業模式 32 表3 K公司因應市場轉換後之商業模式 50 表4 K公司新舊商業模式之比較 66 表5 動態能力角度導入電子門鎖市場驅動下之商業模式轉換與邁向智慧物聯之商業模式項目 68 圖目錄 圖1 論文結構與流程 4 圖2 動態能力架構 7 圖3 商業模式架構 14 圖4 產險業保費收入的成本結構 15 圖5 個案研究質量指標 20 圖6 訪談流程 24 圖7 K公司發展時期 25 圖8 技術分類圖 38 圖9 使用者與合作廠商類型 40 圖10 K公司雲端化管理平台架構 73 圖11 平台化商業模式形塑流程 80

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