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研究生: 鄭岱昀
Cheng, Tai-Yun
論文名稱: 限量策略的稀少性效果對消費者購買意願之影響
The Influence of Scarcity Effect of Limited-Edition Strategy on Consumers’ Purchase Intention
指導教授: 陳國祥
Chen, Kuo-Hsiang
謝孟達
Shieh, Meng-Dar
學位類別: 碩士
Master
系所名稱: 規劃與設計學院 - 創意產業設計研究所
Institute of Creative Industries Design
論文出版年: 2012
畢業學年度: 100
語文別: 英文
論文頁數: 89
中文關鍵詞: 限量策略產品稀少性知覺象徵利益損失趨避購買意願
外文關鍵詞: Limited-Edition Strategy, Scarcity, Perceived Symbolic Benefits, Loss Avoidance, Purchase Intention
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  • 近來愈來愈多的商品出現在市面上,也愈來愈多的商品訊息流通於網路空間中。在這種競爭相當激烈的情況下,傳統古板的理性化商品訊息已經無法打動消費者的心。人們要的不只是單純的一個商品,他們更渴求著商品蘊含著的一種觀念、態度、風格、價值或生活方式。此外,人們似乎趨向於喜愛購買能代表自己或反應自我風格的商品。為了滿足人們這種潛在性的需求,限量策略扮演著重要的角色。

    限量策略是操弄稀少性效果的一種行銷策略。本研究旨在探討知覺稀少性、知覺象徵利益、損失趨避以及購買意願這四個構面之間的關係。本研究主要採取問卷調查法及量化分析。問卷主要是以測量不同構面間之關係為目標來設計。在正式問卷調查前,先進行一個前測來調查問卷的信度與效度。在刪除了不具良好信度效度的題項以後,開始進行正式問卷調查。本研究以蒐集到的157份有效樣本及SPSS 17.0進行統計分析。在分析方法方面,本研究使用了因素分析、信度檢定、簡單迴歸分析、變異數分析以及成對樣本T檢定來進行檢測。

    本研究結果指出知覺稀少性對知覺象徵利益有正向影響。知覺象徵利益對消費者購買意願有正向影響。知覺稀少性對損失趨避有正向影響。損失趨避也對消費者購買意願有正向之影響。

    There are plenty of products on the market. More and more information is blowing up on the Internet. Under this kind of keen competition, rational information can not touch people’s heart anymore. People want not only a product, but also eager about concept, attitude, style, value, or life style related to the product. In addition, people seem like to purchase things that can represent themselves. In order to satisfy the potential needs of human, limited-edition strategy plays an important role.

    Limited-edition strategy is a kind of marketing strategy which takes scarcity’s effect into practice. This research aimed to find out the relationships between the four constructs: perceived scarcity, perceived symbolic benefits, loss avoidance and purchase intention. Questionnaire and quantitative analysis were employed in this research. Questionnaire was designed to investigate the relationship between the different dimensions which this research refers to. A pretest was conducted to examine the reliability and validity of the questionnaire before the final survey. After eliminating the measurement items which do not contain good reliability and validity, final survey had been conducted. After collecting the data of final survey, there are 157 completed questionnaires put into analysis. SPSS 17.0 is used for data analysis. Statistical methods, including factor analysis, reliability analysis, simple regression, repeated measure ANOVA and paired-sample T-test are used for examination.

    The results of this research indicate that perceived scarcity has a positive effect on perceived symbolic benefits. Perceived symbolic benefits have a positive effect on purchase intention. The result also indicated that perceived scarcity has a positive effect on loss avoidance. Loss avoidance has a positive effect on purchase intention.

    CONTENTS CHAPTER 1 INTRODUCTION...................................1 1.1 Motives and Research Background......................1 1.1.1 Limited-Edition Strategy and Creative Industry...3 1.2 Objectives...........................................5 1.3 Research Procedure...................................6 CHAPTER 2 LITERATURE REVIEW..............................7 2.1 Limited-Edition Strategy.............................7 2.2 Scarcity Effect......................................9 2.3 Perceived Symbolic Benefits..........................13 2.3.1 Consumer’s Need for Uniqueness...................13 2.4 Loss-Avoidance.......................................15 2.5 Purchase Intention...................................17 CHAPTER 3 RESEARCH DESIGN AND METHODOLOGY................19 3.1 Research Framework...................................19 3.1.1 S-E-D Model......................................19 3.1.2 Research Framework of This Study.................21 3.2 Research Hypotheses..................................24 3.2.1 Relationship between Perceived Scarcity and Perceived Symbolic Benefits..............................24 3.2.2 Relationship between Perceived Symbolic Benefits and Purchase Intention...................................25 3.2.3 Relationship between Perceived Scarcity and Loss Avoidance................................................26 3.2.4 Relationship between Loss Avoidance and Purchase Intention................................................26 3.3 Construct Measurement................................27 3.3.1 Perceived Scarcity...............................28 3.3.2 Perceived Symbolic Benefits......................28 3.3.3 Loss Avoidance...................................29 3.3.4 Purchase Intention...............................30 3.4 Stimulus Selection...................................33 3.5 Questionnaire Design.................................34 3.6 Sampling Design and Experiment Procedure.............36 3.7 Pretest..............................................38 CHAPTER 4 RESEARCH RESULTS AND DISCUSSIONS...............41 4.1 Data Collection......................................41 4.2 Demographics of Participants.........................41 4.3 Descriptive Analysis.................................43 4.4 Reliability Analysis and Factor Analysis.............45 4.5 Manipulation Check...................................48 4.6 Hypothesis Testing...................................49 4.6.1 Relationship between Perceived Scarcity and Perceived Symbolic Benefits..............................51 4.6.2 Relationship between Perceived Symbolic Benefits and Purchase Intention...................................52 4.6.3 Relationship between Perceived Scarcity and Loss Avoidance................................................54 4.6.4 Relationship between Loss Avoidance and Purchase Intention................................................55 CHAPTER 5 CONCLUSIONS....................................57 5.1 Research Conclusions.................................57 5.2 Implications.........................................60 5.3 Creative Application Models..........................62 5.3.1 Creative Application Model of Time-critical Products.................................................62 5.3.2 Creative Application Model of Conspicuous Consumption Goods........................................65 5.4 Limitations and Future Research......................67 REFERENCES...............................................69 APPENDIX A – Pretest Questionnaire.......................76 APPENDIX B – Final Questionnaire.........................83

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