許多學者都一致認為知識乃是企業競爭優勢的最佳來源，故企業為了要讓員工彼此交換知識，進而從知識移轉中獲取利益，就必須設計一套有效的知識移轉系統以供知識的流動。
就發泡橡膠產業而言，研發人員的專業知識與職場經驗累積往往無法完整的傳遞延續，尤其當研發人員離職或調職後，其在公司所獲取及累積的專業知識與技能，大多隨之而逝，無法將知識存留在組織裡面，使得替補人員必須重新學習，在這段學習空窗期，將對組織造成極大的損失，顯見知識移轉的重要性。
本研究以質性研究方式探討N公司的研發工程師在執行研發案件時，使用那些知識？知識如何分類？內部如何進行知識移轉？經研究結果顯示，內隱知識為「專業知識能力」、「溝通協調能力」、「工作安排」及「技術與製程能力」；外顯知識為「產品用途」、「目標價格」、「預估訂單」、「研發人數」、「研發時程」及「研發結果」。針對N公司研發單位所具備的特性，本研究以Dixon（2000）提出的五種知識移轉方式進行分析比較，認為「連續性移轉」是最為合適的知識移轉方式。

Many scholars agree that knowledge is the best source of competitive advantage, so the organization in order for employees to exchange knowledge with each other, and to obtain benefits from knowledge transfer, and must design an effective knowledge transfer system for the flow of knowledge. On sponge rubber industry, professional knowledge and experience in R&D engineers cannot be handed down, especially after the leave or transfer R&D engineers, who acquired the company and accumulated professional knowledge and skills along away, unable to retain knowledge within the organization, making the replacements must be re-learning, learning in this window period, the organization will cause great losses.
In this study, qualitative research method discussion on N company’s R&D engineers in the implementation of the R&D case, what knowledge is used? How to classify knowledge? How to transfer knowledge? The study results show the application of the implicit knowledge “professional knowledge ability,” “communication skills,” “working arrangements” and “technology and process capabilities.” Explicit knowledge is “Usage,” “target price,” “forecast orders,” “R&D numbers,” “development time” and “R&D results.” In this study, Dixon’s (2000) five knowledge transfer methods to analyze characteristics of N company’s R&D departments that “serial transfer” is the most appropriate way of knowledge transfer.

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網頁部份
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