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研究生: 蘇建豪
Su, Chien-Hao
論文名稱: 高污染產業漂綠行為研究:以TRIZ方法解析企業揭露系統之矛盾
Greenwashing in High-Polluting Industries: A TRIZ-Based Analysis of Contradictions in Corporate Disclosure Systems
指導教授: 邵揮洲
Shaw, Heiu-Jou
學位類別: 碩士
Master
系所名稱: 工學院 - 工程管理碩士在職專班
Engineering Management Graduate Program
論文出版年: 2026
畢業學年度: 114
語文別: 中文
論文頁數: 90
中文關鍵詞: 漂綠TRIZ因果鏈分析最終理想解自動化可驗證透明度
外文關鍵詞: Greenwashing, TRIZ, Cause-and-Effect Chain Analysis, Ideal Final Result, Automated Verifiable Transparency
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  • 在傳統高耗能、高污染製造業,如水泥、石化業中,面臨嚴格的減碳要求與ESG壓力,「漂綠」已成為嚴峻的挑戰,現有研究多聚焦於行為描述或偵測,缺乏對此類行為的根本解決方案。常見手法包含誤導性標籤、選擇性揭露、過度宣傳及設定不切實際的目標以掩蓋核心製程的實質污染等。本研究將漂綠重新定位為一個系統性工程問題,而非單純的道德或策略問題。核心目的在以TRIZ方法分析並根除漂綠的系統性矛盾。透過「因果鏈分析」進行根本原因探究,確定實體運營系統的客觀事實與資訊揭露系統的選擇性揭露間產生的衝突。研究發現漂綠的根因在於一個核心物理矛盾:資訊揭露系統必須透明化以獲取長期信任,同時也必須策略性不透明以隱藏實體運營系統的有害事實。上述的多元漂綠手法,皆是資訊揭露系統為應對此一矛盾所衍生的妥協方案。
    為徹底消除此矛盾,本研究依循最終理想解的逆向思維,定義出「零延遲、零扭曲、零中介」的資訊理想度目標,並透過TRIZ發明原則與物質-場模型,導出本研究的核心概念性設計即「自動化可驗證透明度」系統。此系統並非單純的技術堆疊,而是一套依TRIZ解題邏輯重構的管理架構,由感測層、驗證層與揭露層所構成的閉環信任生態;透過在數據生成源頭即鎖定資訊軌跡,在物理上移除了資訊揭露系統執行漂綠的能力,使企業被迫從事後修飾轉向事前精實管理。本研究透過邏輯驗證證明,此系統能有效破解與中和多種複雜的漂綠手法,並將原有透明化 vs 惡化聲望的技術矛盾轉化為協同關係,使透明度本身成為企業聲望的來源,從而消除漂綠的動機。
    本研究的理論貢獻在於將TRIZ應用於解決組織揭露行為的複雜介面問題;實務貢獻則為監管機構與高污染產業提供了超越傳統ESG報告、邁向「可驗證之誠信」的系統性路徑。

    In high energy-intensive and high-polluting industries such as cement and petrochemicals, tightening carbon regulations and ESG pressures have intensified greenwashing as a critical challenge. Existing research mainly emphasizes detection and description, with limited focus on elimination. This study reframes greenwashing as a systemic engineering problem and applies TRIZ to identify its root cause. Through cause–effect chain analysis, it reveals a core contradiction: disclosure systems must remain transparent to build long-term trust while also being strategically opaque to conceal harmful operational realities, leading to various compromise behaviors.
    To eliminate this contradiction at its root, the study adopts the reverse-thinking logic of the Ideal Final Result, defining an information ideality goal of "zero latency, zero distortion, and zero intermediation." Through TRIZ inventive principles and Su-Field modeling, the study derives its core conceptual design—the Automated and Verifiable Transparency (AVT) system. AVT is not a mere stack of technologies, but a managerial architecture reconstructed under the solution logic of TRIZ, comprising a sensing layer, a verification layer, and a disclosure layer that together form a closed-loop trust ecosystem. By anchoring the informational trajectory at the point of data generation, the system physically removes the disclosure system's capacity to greenwash, compelling enterprises to shift from after-the-fact embellishment toward upstream operational discipline. Logical validation demonstrates that the AVT system can effectively neutralize multiple complex greenwashing tactics and transform the original technical contradiction of "transparency versus reputational damage" into a synergistic relationship, in which transparency itself becomes a source of corporate reputation and thereby eliminates the incentive to greenwash.
    The study contributes theoretically by extending TRIZ to complex organizational disclosure systems and resolving interface-level contradictions. Practically, it provides regulators and high-polluting industries with a systematic pathway that moves beyond conventional ESG reporting toward achieving verifiable and trustworthy transparency.

    摘要I Extended AbstractII 致謝VII 目錄VIII 圖目錄XIII 英文全名對照表XIV 第一章 緒論1 1.1 研究背景與動機1 1.2 研究目的2 1.3 研究範圍與限制3 1.4 研究步驟與流程3 第二章 問題探討7 2.1 漂綠現象的本質與運作機制7 2.1.1 定義與內涵演進7 2.1.2 主要類型與手法8 2.1.3 成因與現行治理局限9 2.2資訊揭露系統的結構性困境11 2.2.1 國內外ESG揭露框架與趨勢11 2.2.2 高污染產業的揭露困境13 2.3 系統性解決工具的適用性14 2.3.1 TRIZ核心工具概述14 2.3.2 從工程創新到綠色管理決策15 2.4 傳統環境監測技術的信任斷點17 2.4.1 物聯網與連續環境監測17 2.4.2 數據治理的信任斷點18 2.5 漂綠問題的系統性診斷18 第三章 研究方法19 3.1最終理想解19 3.1.2 IFR定義:資訊理想度的自我揭露系統21 3.2 因果鏈分析24 3.2.1 頂層問題24 3.2.2 原因分析24 3.2.3 關鍵衝突點26 3.2.4 根本原因28 3.3 矛盾模型構建與參數分析28 3.3.1 系統矛盾29 3.3.2 技術矛盾29 3.3.3 核心物理矛盾31 3.3.4 漂綠行為之物質-場模型分析31 3.4 求解工具應用與AVT系統設計34 3.4.1 系統設計34 3.4.2 AVT系統架構35 3.4.3 矛盾轉化機制37 第四章 系統驗證與實務可行性分析39 4.1 驗證策略與邏輯39 4.2 情境模擬驗證:以高污染產業實例為證39 4.2.1 情境一:突發性工安危機的時序鎖定與隱匿防禦39 4.2.2 情境二:視覺誤導與生態漂綠的破解40 4.2.3 情境三:營運異常與評鑑獲獎之矛盾檢證41 4.2.4 驗證小結:AVT系統的反對抗治理邏輯43 4.3 實務可行性與法規對接分析43 4.3.1 從檔案完整性邁向源頭真實性44 4.3.2 時序鎖定的法規相容性44 4.3.3 系統落地難題 – 單體成本到超系統信任44 4.4 綜合討論45 第五章 結論與建議47 5.1 研究結論47 5.2 理論貢獻與實務意涵48 5.2.1 理論貢獻48 5.2.2 實務意涵49 5.2.3 邁向超系統的信任基礎設施50 5.3 研究限制與未來研究建議51 5.3.1 研究限制51 5.3.2 未來研究建議51 參考文獻53 附錄一 39項工程參數56 附錄二 39×39矛盾矩陣表58 附錄三 40項創新發明原則65 附錄四 物質-場模型67 附錄五 Eco-guidelines四大類表74

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