簡易檢索 / 詳目顯示

研究生: 楊宇樺
Yang, Yu-Hua
論文名稱: 以科技接受模式與計畫行為理論探討企業參加虛擬展覽之意圖
An Empirical Study of Intention of Enterprises Participating Virtual Exhibition ─ Based on Technology Acceptance Model and Theory of Planned Behavior
指導教授: 蔡明田
Tsai, Ming-Tien
學位類別: 碩士
Master
系所名稱: 工學院 - 工程管理碩士在職專班
Engineering Management Graduate Program(on-the-job class)
論文出版年: 2019
畢業學年度: 107
語文別: 中文
論文頁數: 111
中文關鍵詞: 科技接受模式計畫行為理論虛擬展覽實體展覽
外文關鍵詞: Technology Acceptance Model (TAM), Theory of Plan Behavior (TPB), Virtual Exhibition, Physical Exhibition
相關次數: 點閱:74下載:1
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 隨著數位科技日益蓬勃和電子商務盛行的時代,不斷地推陳出新,並且廣泛的運用在各種產業上,進而創造出新的商業模式。近年來,結合網路技術而出現的虛擬展覽已蔚為市場上討論的焦點,除了對傳統實體展覽產業所帶來衝擊之外,作為以參加展覽為市場主要行銷方式的產業亦格外關注。
    本研究利用科技接受模式及計畫行為理論作為理論基礎,藉以探討認知易用性、認知有用性、知覺行為控制(使用成本)、行為態度、主觀規範及行為意圖等因素,對企業參加虛擬展覽之意圖有何影響,進而提出建議與對策。
    本研究透過上述基礎建立研究架構、研究假設及設計問卷,問卷對象以經常參加展覽之塑膠產業人員進行問卷調查。共計發出350份問卷,回收304份問卷,經比對刪除後,有效問卷為258份,回收率為73.7%,將樣本資料以SPSS統計軟體進行因素、信度及迴歸分析等作驗證假設。研究分析結果歸納如下:
    一、知覺行為控制(使用成本)、行為態度及主觀規範皆會正向影響企業參加虛擬展覽之行為意圖﹔其中以知覺行為控制(使用成本)預測能力最強,其次是主觀規範,最後則是行為態度。
    二、認知有用性會間接正向影響企業參加虛擬展覽之行為意圖。
    三、認知易用性會正向影響認知有用性。
    四、認知易用性及認知有用性皆會正向影響行為態度﹔其中以認知有用性預測能力較高。

    With the development of modern network information technology can be widely used in all walks of life. Virtual Exhibition is a new business models which is to use network technology to the exhibition industry, construction of virtual communication platform, not limited by space and time, as an exhibition site visit experience. In this study, Technology Acceptance Model (TAM) and Theory of Plan Behavior (TPB) were integrated as the basis to explore the factors of intention of enterprises participating in virtual exhibition. The questionnaire survey was conducted by personnel in the plastic industry who regularly participate in the exhibitions. The sample data were verified by SPSS statistical software. The analysis results show that all research factors will positively influence the intention of enterprises participating in virtual exhibitions. As the current study to explore the virtual exhibition of rare, the integrated research framework and relevant empirical analysis results provided by this study can be used as reference for future academics and industry.

    摘要 I 誌謝 V 目錄 VI 表目錄 X 圖目錄 XII 中英文縮寫對照表 XIII 第1章 緒論 1 1-1 研究背景 1 1-2 研究目的 2 1-3 研究架構與流程 3 1-4 研究範圍與限制 5 第2章 文獻探討 6 2-1 科技接受模式 7 2-1-1 科技接受模式的發展 7 2-1-2 科技接受模式的意涵 8 2-1-3 科技接受模式的相關研究 10 2-2 計畫行為理論 11 2-2-1 計畫行為理論的發展 11 2-2-2 計畫行為理論的意涵 12 2-2-3 計畫行為理論的相關研究 15 2-3 虛擬展覽 16 2-3-1 虛擬展覽的發展 16 2-3-2 虛擬展覽的意涵 16 2-3-3 虛擬展覽的優勢 17 2-3-4 虛擬展覽的劣勢 19 2-3-5 虛擬展覽的展望 21 2-3-6 虛擬展覽的相關研究 23 2-4 企業參展動機與決策 25 2-4-1 參展動機與決策研究 25 2-4-2 影響參展動機的因素 26 2-4-3 影響參展決策的因素 28 2-5 各研究變數的關係 31 第3章 研究方法 33 3-1 研究架構與假設 33 3-1-1 研究架構 33 3-1-2 研究假設 34 3-2 操作型定義 35 3-3 問卷設計 37 3-4 資料來源與抽樣方法 40 3-4-1 問卷回收 40 3-4-2 問卷設計 40 3-4-3 問卷發放 40 3-4-4 抽樣地點與對象 40 3-5 資料分析方法 41 3-5-1 項目分析 41 3-5-2 敘述性統計分析 41 3-5-3 因素分析 42 3-5-4 信度分析 43 3-5-5 相關分析 43 3-5-6 迴歸分析 44 3-5-7 獨立樣本t檢定與單因子變異數分析 44 第4章 資料分析 45 4-1 項目分析 45 4-1-1 無效問卷刪除 45 4-1-2 構面鑑別度分析 46 4-2 樣本分析 53 4-2-1 基本資料結構 53 4-2-2 公司基本資料與參展情形 57 4-3 敘述性統計分析 63 4-3-1 認知有用性構面 64 4-3-2 認知易用性構面 65 4-3-3 行為態度構面 66 4-3-4 知覺行為控制(使用成本)構面 67 4-3-5 主觀規範構面 68 4-3-6 行為意圖構面 69 4-4 因素分析 70 4-4-1 行為意圖構面 71 4-4-2 認知有用性構面 72 4-4-3 認知易用性構面 73 4-4-4 知覺行為控制(使用成本)構面 74 4-4-5 主觀規範構面 75 4-4-6 行為態度構面 76 4-5 信度分析 77 4-5-1 認知有用性構面 78 4-5-2 認知易用性構面 79 4-5-3 行為態度構面 80 4-5-4 知覺行為控制(使用成本)構面 81 4-5-5 主觀規範構面 82 4-5-6 行為意圖構面 83 4-6 相關分析 84 4-7 迴歸分析 85 4-7-1 認知有用性 86 4-7-2 行為態度 87 4-7-3 行為意圖 88 4-7-4 假設檢定結果 89 4-8 獨立樣本T檢定與單因子變異數分析 90 4-8-1 性別 90 4-8-2 年齡 91 4-8-3 教育程度 92 4-8-4 產業 93 4-8-5 獨立樣本t檢定與單因子變異數分析結果 94 第5章 結論與建議 95 5-1 研究結論 95 5-1-1 研究假設實證結果彙整 95 5-1-2 各研究構面關係之探討與分析 96 5-2 研究貢獻與建議 98 5-2-1 學術方面貢獻 98 5-2-2 實務方面貢獻 98 5-3 研究限制與未來研究方向 100 5-3-1 區域地理限制 100 5-3-2 外部變數限制 100 5-3-3 測量分析限制 100 5-3-4 理論架構限制 100 參考文獻 101 附錄 107 附錄1問卷 107

    中文部份
    1.李志成(2006),電子書使用意願模型之建構與實證-科技接受模型之運用,工研院創新與科技管理研討會論文。
    2.吳智鴻,蔡依錞(2012),以科技接受模式來探討社群網站Facebook 的使用意圖,國立臺灣科技大學人文社會學報。
    3.台灣會展季刊(2016),數位行銷來臨,迎接全球會展產業新時代,中華民國對外貿易發展協會。
    4.林大飛(2000),虛擬展覽與傳統展覽,今日會展。
    5.王東強,田書芹(2008),我國會展業的反思和發展趨勢探討。
    6.于靜娜(2012),國內虛擬會展研究文獻綜述,經濟研究導刊。
    7.王悅(2010),網上世博催生商業新模式-虛擬會展,企業管理。
    8.外貿協會市場研究處(2016),虛擬展覽對實體展覽之影響。
    9.林素甘(2012),博物館網站與數位典藏,圖書館學與資訊科學大辭典。
    10.鍾春玲(2013),虛擬展會參展決策行為研究,華南理工大學碩士論文。
    11.任俊峰(2007),基於網路技術的會展研究,南昌大學碩士論文。
    12.王悅(2010),網上世博催生商業新模式,企業管理。
    13.倪慶萍(2009),電子商務環境下網絡會展的創新發展,商業研究。
    14.耿健美(2010),我國虛擬會展業發展現狀及發展對策初探,科技信息。
    15.張偉年,王莉娟(2012),基於虛擬會展B2B平台的顧客體驗價值影響因素分析,統計與決策。
    16.盧仕智(2010),參展商參展決策行為研究,北京第二外國語學院碩士論文。
    17.林震岩(2007),多變量分析SPSS的操作與運用,二版,智勝文化,台北。
    18.吳萬益,林清河(2005),企業研究方法,華泰文化。
    19.羅秋菊(2007),參展商參展決策研究,以東莞展覽會為例,旅遊學刊。

    英文部份
    1.Ajzen, I. & Fishbein, M., (1980), “Understanding Attitudes and Predicting Social Behavior Control Englewood Cliffs”, New Jersey: Prentice-Hall Inc.
    2.Ajzen, I., (1985), “From Intention to Action: A Theory of Planned Behavior, Action-Control: From Cognition to Behavior.” Heidelberg: Springer-Verlag, pp.11-39.
    3.Ajzen, I., (1989), “Attitude Structure and Function”, Hillsdale, NJ: Erlbaum., pp.241-274.
    4.Ajzen, I., (1991), “The Theory of Planned Behavior”. Organisational Behaviour and Human Decision Processes, 50, pp.179-211.
    5.Astroff, M. T. & Abbey, J. R., (2006), “Convention Management and Service”, Educational Insitute, American Hotel & Lodging Association.
    6.Ajzen, I., (2002), “Perceived Behavioral Control, Self-Efficacy, Locus of Control, and the Theory of Planned Behavior”, Journal of Applied Social Psychology, 32(4), pp.665-683.
    7.Bock, G. & Kim, Y., (2002), “Breaking the Myths of Rewards: An Exploratory Study of Attitudes about Knowledge Sharing”, Information Resources Management Journal, 15, pp.14-21.
    8.Bart, Y., Sharkar, V. and Sultan, F., (2005), “Are the Drivers and Role of Online Trust the Same for All Web Sites and Comsumers?” A Large-Scale Exploratory Empirical Study, Journal of Marketing, pp.133-152.
    9.Bruner II, G.C. and Kumar, A., (2005), “Explaining Consumer Acceptance of Handheld Internet Devices”, Journal of Business Research, 58, pp.553-558.
    10.Bearman, D. & Trant, J., (2010), “Museum Web Sites and Digital Collections. Encyclopedia of Library and Information Sciences, (3), pp. 3762-3772.
    11.Beme, C., García-Uceda, M. E., (2008), “Criteria Involved in Evaluation of Trade Shows to Visit”, Industrial Marketing Management, 37(5), pp.565-579.
    12.Chau, P. Y. K., (1996), “An Empirical Assessment for a Modified Technology Acceptance Model”, Journal of Management Information Systems, 13(2), pp.185-204.
    13.Chau, P. & Hu, P., (2001), “Information Technology Acceptance by Individual Professionals: A Model of Comparison Approach”, Decision Sciences, Vol.32, 4, pp.699‐719.
    14.Davis, F. D., (1986), “A Technology Acceptance Model For Empirically Testing New End-User Information Systems: Theory and Results”. Unpublished Doctoral Dissertation, Massachusetts Institute of Technology, Cambridge.
    15.Davis, F. D., (1989), “Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology”, Mis Quarterly, 13(3), pp.319-340.
    16.Dodds, W. B., Monroe K. B., and Grewal D., (1991), “Effects of Price, Brand and Store Information on Buyers’ Product Evaluations”. Journal of Marketing Research, 28, 1, pp.307-19.
    17.Everard, A. & Galletta, D. F., (2005), “How Presentation Flaws Affect Perceived Site Quality, Trust, and Intention to Purchase from an Online Store”, Journal of Management Information Systems, 22 (3), pp.56 - 95.
    18.Fishbein, M. & Ajzen, I., (1975), “Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research, Reading”, MA: Addison-Wesley.
    19.Francis, G., (1989), “Account of the Invention of Correlation”, Statistical Science, 4 (2), pp.73–79.
    20.Foo, S., Theng, Y.L., Goh, H.L.D., and Na, J.C., (2009), “From Digital Archives to Virtual Exhibitions”. Handbook of Research on Digital Libraries: Design, Development and Impact, IGI Global, Hershey, pp. 88-101.
    21.Gefen, D. & Straub, D. W., (1997), “Gender Differene in the Perception and Use of E-Mail: An Extension to the Technology Acceptance Model”, MIS Quarterly, December, pp.389-400.
    22.Grewal, D., Hardesty, D. M. and Iyer, G. R., (2004), “The Effects of Buyer Identification and Purchase Timing on Consumers' percept”, Journal of Interactive Marketing, pp.87.
    23.Geigenmüller, A., (2010), “The Role of Virtual Trade Fairs in Relationship Value Creation”, Journal of Business&Industrial Marketing, 25(4), pp.284-292.
    24.Hu, C., Hiemstra, S. J., (1996), “Hybrid Conjoint Analysis as a Research Technique to Measure Meeting Planners' Preferences in Hotel Selection “, Journal of Travel Research, 35(2), pp.62-69.
    25.Herbig, P., O'Hara, B. and Palumbo, F., (1997), “Differences between Trade Show Exhibitors and Non-Exhibitors”, Journal of Business & Industrial Marketing, 12(6), pp.368-382.
    26.Hair, J., Anderson, R., Tatham, R. and Black, W., (1998), “Multivariate Data Analys”, Prentice Hall, New Jersey.
    27.Hu, P. J., Chau, P. Y. K., Sheng, O. R. L. and Tam, K. Y., (1999), “Examining the Technology Acceptance Model Using Physician Acceptance of Telemedicine Technology”, Journal of Management Information Systems, pp.91-112.
    28.Hans V. D. H., (2003), “Factors Influencing the Usage of Websites: The Case of a Generic Portal in Tte Netherlands”, Information & Management, 40(6), pp.541-549.
    29.Hans V. D. H., (2004), “User Acceptance of Hedonic Information Systems”, MIS Quarterly, 28(4), pp. 695-704.
    30.Jones, E., Brown, S. P., Zoltners, A. A. and A. W. Barton, (2005), “The Changing Environment of Selling and Sales Management”, Journal of Personal Selling & Sales Management, 25(2), pp.105-110.
    31.Kaiser, H. F., (1974), “An Index of Factorial Simplicity, Psychometrika”, 39, pp.31-36.
    32.Kijewski, V., Yoon, E. and Young, G., (1993), “How Exhibitors Select Trade Shows”, Industrial Marketing Management, 22(4), pp.281-298.
    33.Kim, Y. G., Moon, J. W., (2001), “Extending the TAM for a World Wide Web Context”, Information & Management, 38(4), pp.217-230.
    34.Kuan, P. C., (2003), “Factors Driving Consumer Intention to Shop Online: An Empirical Investigation”, Journal of Consumer Psychology 13(1):177-183.
    35.Likert, R., (1932), “A Technique for the Measurement of Attitudes, Archives of Psychology”, 140, pp.1–55.
    36.Lynne, G. D., Franklin, C. C., Hodges, A., and Rahmani, M., (1995), “Conservation Technology Adoption Decisions and the Theory of Planned Behavior”. Journal of Economic Psychology, 16(4), pp.581-598.
    37.Lichtenstein, D. R., Nancy, M. R. and Richard, G. N., (1993), “Price Perceptions and Consumer Shopping Behavior: A Field Study”, Journal of Marketing Research, 30(2), pp.234-245.
    38.Limayem, M., Khalifa, M., and Frini, A., (2000), “What Makes Consumers Buy from Internet? A Longitudinal Study of Online Shopping”. IEEE Transactions on Systems, Man, and Cybernetics - Part A: Systems and Humans, 30(4), pp.421-432.
    39.Lai, V. S. & H, Li., (2005), “Technology Acceptance Model for Internet Banking: An Invariance Analysis”, Information & Management, 42, pp.373-386.
    40.Luarn, P. & Lin, H.H., (2005), “Toward an Understanding of the Behavioral Intention to Use Mobile Banking”, Computers in Human Behavior, 21, pp.873-891.
    41.Monroe, K. B., (1990), “Pricing: Making Profitable Decisions”, New York: McGraw-Hill Book Company.
    42.Mathieson, K., (1991), “Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior”, Information System Research, 2(3), pp.173-191.
    43.Morris, M. & Dillon, A., (1997), “How User Perceptions Influence Software Use”, IEEE Software, 14(4), pp.58-65.
    44.Mathieson, K., Peacock E., and Chin, W., (2001), “Extending the Technology Acceptance Model: The Influence of Perceivd User Resources”, Data Base for Advances in Information System, 32(3), pp.86-112.
    45.Oppermann, M. & Chon, K. S., (1997), “Convention Participation Decision -Making process”, Annals of tourism Research, 24(1), pp.178-191.
    46.Rogers, E. M., (1962), “Diffusion of Innovations”, New York Free Press.
    47.Ranganathan C. & Ganapathy S., (2002), “Key Dimensions of Business-to-Consumer Web Sites”, Information & Management, 39(6), pp.457-465.
    48.Ramsborg, G. C., (2006), “Professional Meeting Management”, Dubuque, Lowa: Kendall Hunt Publishing Company,pp.239-246.
    49.Silver, D., (1997), “Interfacing American Culture: The Perils and Potentials of Virtual Exhibitions, American Quarterly, 49(4), pp.825-850.
    50.Su, C. J., Yen, B. P. C. and Zhang, X., (1998), “An Internet Base Virtual Exhibition System: Conceptual Design and Infrastructure”, Computers & Industrial Engineering, 35(3), pp.615-618.
    51.Shih, H. P., (2004), “An Empirical Study on Predicting User Acceptance of E-Shopping on the Web”, Information & Management, 41, pp.351-368.
    52.Taylor, S. & Todd, P.A., (1995), “Understanding Information Technology Usage: A Test of Competing Models”, Information System Research, 6(2), pp.144-176.
    53.Tan, M. & Teo, T. S. H., (2000), “Factors Influencing the Adoption of Internet Banking”, Journal of the Association for Information Systems, 1, pp.1-44.
    54.Venkatesh, V. & Davis, F. D., (2000), “A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Studies”. Management Science, 46(2) pp.186-204.
    55.Venkatesh, V. & Morris, M. G., (2000), “Why Don’t Men Ever Stop To Ask For Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior. MIS Quarterly, 24(1), pp.115-139.
    56.Yu, J., Ha, I., Choi, M. and Rho, J., (2005), “Extending the TAM for A T-Commerce”, Information & Management, 42, pp.965-976.
    57.Yuksel, U. & Voola, R., (2010), “Travel Trade Shows: Exploratory Study of Exhibitors Perceptions”, Journal of Business & Industrial Marketing, 2010. 25(4), pp. 293-300.

    網站部份
    1.中華民國對外貿易發展協會
    https://zh.wikipedia.org/zh-tw/%E4%B8%AD%E8%8F%AF%E6%B0%91%E5%9C%8B%E5%B0%8D%E5%A4%96%E8%B2%BF%E6%98%93%E7%99%BC%E5%B1%95%E5%8D%94%E6%9C%83
    2.國際展覽概貌
    http://www.libnet.sh.cn:82/gate/big5/www.istis.sh.cn/list/list.aspx?id=4471
    3.互動百科,虛擬展會
    https://baike.baidu.com/item/%E7%BD%91%E4%B8%8A%E5%B1%95%E4%BC%9A/3244359
    4.百度百科,網上展會
    https://baike.baidu.com/item/%E7%BD%91%E4%B8%8A%E5%B1%95%E4%BC%9A/3244359
    5.虛擬展會參展商的參展決策行為研究
    http://www.deliwenku.com/p-5184.html
    6.虛擬展會與B2B網站最本質的區別是什麼
    https://www.zhihu.com/question/27586632
    7.我國虛擬會展業的現狀與前景展望
    https://www.xzbu.com/3/view-4263512.htm
    8.虛擬會展管理系統的功能與特點
    https://doc.mbalib.com/view/b0a580341c095e79772cdae739988465.html
    9.百度百科,Directindustry
    https://baike.baidu.com/item/Directindustry
    10.Direct Industry
    http://www.directindustry.com/
    11.虛擬會展管理系統的功能與特點
    https://doc.mbalib.com/view/b0a580341c095e79772cdae739988465.html

    下載圖示 校內:2024-04-01公開
    校外:2024-04-01公開
    QR CODE