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研究生: 李逸文
Heller, Mark
論文名稱: Bike Stops: A Conjoint Analysis of Bicyclist Attribute Preference in Cycling-oriented Rest and Service Facilities in Taiwan
Bike Stops: A Conjoint Analysis of Bicyclist Attribute Preference in Cycling-oriented Rest and Service Facilities in Taiwan
指導教授: 黃國平
Hwang, Kevin P.
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所碩士班
Institute of International Management (IIMBA--Master)
論文出版年: 2011
畢業學年度: 99
語文別: 英文
論文頁數: 116
外文關鍵詞: Bike stop, Bicyclist-oriented rest and service facilities, Taiwan, Conjoint analysis
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  • With the promotion of bicycling and marked increase in activity taking place in Taiwan, both private and public enterprise, as well as bicyclists themselves, have vested interests in understanding what bicyclists feel best facilitate and best assure a safe and enjoyable bicycle trip, be it across town or around the island.
    While bicycling is different than riding a motorcycle or driving a car, bicyclists do share similar desires and challenges. Bicyclists of all types, and in all locations, want to enjoy and maximize their experience on the road, and when they get tired, hungry and thirsty and in need of help, they seek rest and service facilities.
    Using experimental design conjoint analysis, this research explored bicyclist preferences for hypothetical bicycling-oriented rest and service facilities in Taiwan, dubbed in this study as bike stops, with regard to the attributes: location, safety, services, amenities, and the time is takes a rider to reach the bike stop facility.
    The majority of respondents were recreational and touring bicyclists, followed by commuting and off-road mountain bicyclists. Results found overall bicyclist preference for bike stop facilities to be located in national scenic areas with secure inside bike storage, self-service maps and tourist information, gourmet coffee, and to take less than five minutes to reach. However, there were significant differences between and among respondent segmentation based on socio-demographics as well as bicyclist type and bicycling-related characteristics.

    ACKNOWLEDGEMENTS I ABSTRACT II TABLE OF CONTENTS III LIST OF TABLES VIII LIST OF FIGURES XI CHAPTER ONE INTRODUCTION 1 1.1 Research Background. 1 1.2 Research Motivation. 7 1.3 Research Objectives and Study Scope. 10 1.4 Research Structure. 11 1.5 Research Process. 12 CHAPTER TWO LITERATURE REVIEW 14 2.1 Definition of Constructs. 14 2.1.1 Bicyclist. 14 2.1.2 Bike Stop. 16 2.2 Attribute Development. 19 2.2.1 Location. 19 2.2.2 Safety. 23 2.2.3 Time. 26 2.2.4 Services and Amenities. 28 CHAPTER 3 RESEARCH DESIGN AND METHODOLOGY 34 3.1 Research Design. 34 3.2 Establishing Conjoint Analysis Attributes. 35 3.3 Conjoint Analysis Orthoplan Procedure. 36 3.4 Questionnaire Design. 39 3.4.1 Categorical Bicyclist Type and Bicycling-Related Information. 40 3.4.2 Conjoint Analysis Scenario Questions. 40 3.4.3 Socio-demographic Respondent Characteristics. 41 3.5 Sampling Plan and Sampling Frame. 41 3.6 Data Analysis Procedure. 44 3.6.1 Descriptive Statistical Analysis. 44 3.6.2 Conjoint Analysis. 44 3.6.3 Comparing Differences of Research Variables Between and Among Groups. 44 CHAPTER FOUR RESEARCH RESULTS 46 4.1 Descriptive Analysis. 46 4.1.1 Data Collection. 46 4.1.2 Socio-Demographic Characteristics of Respondents. 47 4.1.3. Characteristics of Bicyclist Types and Bicycling-Related Information. 49 4.2 Conjoint Analysis. 53 4.2.1 Conjoint Analysis Scenario Scores. 53 4.2.2 Conjoint Analysis Attribute Importance Scores. 56 4.2.3 Conjoint Analysis Utility Scores of Attribute Levels. 57 4.3 Comparison of Attribute Preference between and among Socio-Demographic Characteristics. 62 4.3.1 Comparison of Location, Safety, Amenities, Services and Time between Genders. 63 4.3.2 Comparison of Location, Safety, Amenities, Services and Time between Marital Status. 64 4.3.3 Comparison of Location, Safety, Amenities, Service and Time among Age Groups. 65 4.3.4 Comparison of Location, Safety, Amenities, Service and Time among Education. 67 4.3.5 Comparison of Location, Safety, Amenities, Service and Time among Income. 68 4.3.6 Comparison of Location, Safety, Amenities, Service and Time between Household Location. 69 4.3.7 Comparison of Location, Safety, Amenities, Service and Time among Regions. 70 4.3.8 Comparison of Location, Safety, Amenities, Service and Time between Nationalities. 72 4.4 Comparison of Attribute Preference between and among Characteristics of Bicyclist Types and their Bicycling-Related Information. 73 4.4.1 Comparison of Location, Safety, Amenities, Services, and Time among Bicyclist Types. 73 4.4.2 Comparison of Location, Safety, Amenities, Services, and Time among Recreational Bicyclists and Bicycle Tourists. 75 4.4.3 Comparison of Location, Safety, Amenities, Services, and Time among Riding Frequency. 78 4.4.4 Comparison of Location, Safety, Amenities, Services, and Time between Urban and Rural Riding Areas. 79 4.4.5 Comparison of Location, Safety, Amenities, Services, and Time Weekday Riders and Non-Weekday Riders. 80 4.4.6 Comparison of Location, Safety, Amenities, Services, and Time between Bicyclist who Feel Safe Riding in Urban Areas and Those Who Do Not. 81 4.4.7 Comparison of Location, Safety, Amenities, Services, and Time between Bicyclist who Feel Safe Riding in Rural Areas and Those Who Do Not. 82 4.4.8 Comparison of Location, Safety, Amenities, Services, and Time between Those Who Feel Safe Riding in National Scenic Areas and Those Who Do Not. 83 4.4.9 Comparison of Location, Safety, and Amenities, Services, and Time between Taipei Cycle Attendees and Non-Attendees. 86 4.5 Respondent Suggestions for Other Amenities and Services. 88 CHAPTER 5 CONCLUSION AND RECOMMENDATIONS 89 5.1 Research Conclusions. 89 5.1.1 Respondent Bicyclist Types. 89 5.1.2 Conjoint Analysis Attribute Importance Scores. 90 5.1.3 Conjoint Analysis Level Utility Score Comparisons. 90 5.2 Marketing and Management Implications. 95 5.3 Limitations and Recommendations for Future Research. 96 REFERENCES 100 APPENDICES 104 Appendix 1: Invitation to Participate in Survey Handout 105 Appendix 2: Paper Questionnaire in English 106 Appendix 3: Paper Questionnaire in Chinese 112

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