資訊科技是許多公司面對全球化競爭的重要武器，它可以提供顧客快速的服務，可以為公司建構良好的知識管理系統累積知識資產，也可以用來當作策略變革與創新的媒介，為公司增加競爭優勢，更可以當作組織溝通協調的好幫手，所以如何有效的應用資訊科技已成為企業經營的重點工作。因此資訊科技的投入與組織管理之關聯性的課題在實務管理方面不僅重要性日益提升，在學術上亦被視為重要領域有待深入探討。本研究以此為研究動機，希望能透過實證之結果，提供給想要進行資訊科技投資企業一些幫助，使其先審視目前資訊科技投入的程度，了解資訊科技與組織管理（知識管理、組織互動關係、組織變革）之間的關係，及組織管理與組織績效的關聯性。藉此建立不同組織特質使用資訊科技進行組織管理的模型，配合實證的方式來驗證本研究所提出的相關研究假設。
本研究的母體是以中華徵信所所公布的5000大企業為主要調查對象，涵蓋了一般製造業、高科技產業及服務業，採取分層隨機抽樣，分為五層以亂數表選取之，共計發放600份問卷，問卷詢問對象為公司之高階管理者，並以公司為單位一家廠商寄出一份樣本。回收之有效問卷為105份，問卷之有效回收率為17.5％。
研究結果發現，組織的特質若正式化程度高、集權化程度低且組織規模大之組織，在資訊科技方面的投資愈多，人員的訓練愈完整，人員對資訊科技的共同認知愈高愈支持之情況下，可促進良好之知識管理機制、組織互動關係與組織變革成效，進而可獲得較佳的組織績效。鑑於此結果，組織在發展資訊科技時應重視組織特質的調整，同時本研究鼓勵台灣企業應該改變過去把資訊管理與資訊科技畫上等號的刻板印象，而應重新思考資訊科技的策略價值，將資訊科技與管理願景、組織管理作結合，利用資訊科技建立競爭障礙和策略優勢，使企業獲得更大的利潤。

Information Technology (IT) is an important weapon when many companies face competitions in their fields globally. IT not only can provide faster services to customers in needs, but only can satisfy their demands. It can help companies build up good systems of knowledge management, which steadily accumulates assets in knowledge. It also can be one of the intermediums when organizations proceed strategies’ revolutions and innovations. It can lift up companies’ advantages in competition. It even can be a good helper when departments in organization are doing communications interactively. Therefore, how to apply IT effectively becomes an important job when an organization wants to run well.

This study is based on above benefits. I wish to offer some academic assistance through real testing to organizations investing on IT now. By so doing, I assemble some workable models that different natures of organizations use IT to proceed organizational management. On the other hand, with real testing I would examine some certain assumptions from school lectures.

The population in the study is the top 5000 firms of Taiwan listed in the China Credit Information Service Incorporation. A random stratified sampling method was used to select 120 firms in each of the five levels, 600 questionnaires were mailed. The remaining 105 valid and completed were used for the quantitative analysis. It represents a useable response rate of 17.5%.

According to this study, I found out that the more a large organization authorizes itself with high formulization or low centralization , the more it invests on IT and employees training. When employees get much IT concepts and further support those concepts, these can benefit knowledge management, organizationally interactive relations, and organizational revolution effects. In return, an organization can win better performance. In addition, an organization should pay attention on adjustment of organizational nature when it develops IT. Meanwhile, this study is to encourage Taiwan’s businesses to give up the past and irreformable concept. The past and irreformabl concept is that information management is equal to information technology. Now those organizations should re-think the strategy value of IT. I believe that only I combine IT, managing visions, and organizational management together, we can use IT to build up competitive brick walls and strategies advantages. Organizations can gain more profits from it.

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