| 研究生: |
黃婕妤 Huang, Chieh-Yu |
|---|---|
| 論文名稱: |
探討訓練與發展、團隊心流、心理資本與留任意願之關係:以台南科學園區某外商半導體廠員工為研究對象 Mapping the Relationships among Training and Development, Team Flow, Psychological Capital, and Intention to Stay: A Study of Foreign Semiconductor Company Employees in Tainan Science Park |
| 指導教授: |
王瑜琳
Wang, Yu-Lin |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 企業管理學系 Department of Business Administration |
| 論文出版年: | 2024 |
| 畢業學年度: | 112 |
| 語文別: | 中文 |
| 論文頁數: | 92 |
| 中文關鍵詞: | 訓練與發展 、心理資本 、團隊心流 、留任意願 、半導體業 |
| 外文關鍵詞: | Training and Development, Psychological Capital, Team Flow, Intention to Stay, Team Flow, Psychological CaSemiconductor Industry |
| 相關次數: | 點閱:101 下載:0 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
隨著科技時代的發展,台灣製造業蓬勃興起,尤以半導體產業最為顯著,成為全球矚目的重要晶片生產基地。在產量大幅提升和人口結構變遷的背景下,各企業能否吸引及留住專業人才已成為重要的人力資源議題。過去員工留任主要受薪酬因素驅動,但如今員工反而更加重視組織所提供的發展機會和團隊環境。因此,組織若能妥善規劃訓練發展計畫,並營造積極向上的團隊文化,將可以提高員工的歸屬感,進而提高留任意願。本研究探討半導體廠員工對於組織提供的訓練與發展的滿意度,了解其如何影響員工的留任意願。此外,本研究也將部門層級的團隊心流以及個人層級的心理資本納入研究模型,探討它們在訓練發展與留任意願之間的調節作用。本研究透過問卷調查的方式,蒐集來自任職於南科半導體廠之在職員工,共收回166份有效問卷。分析結果支持所有研究假設:訓練與發展和留任意願具有正向顯著關係,團隊心流和心理資本分別在此影響過程中發揮了強化的調節效果。根據研究結果,本文將探討相關理論意涵,並提出實務上的人力資源管理建議。未來研究可進一步擴大至其他科技產業,深入比較行業特性對相關機制的影響。
As Taiwan's manufacturing sector thrives in the technology era, the semiconductor industry has emerged as a global powerhouse. Amid surging output and demographic shifts, attracting and retaining talent has become a critical human resource challenge for companies. While compensation was previously the main driver of employee retention, employees now place greater emphasis on development opportunities and team environments provided by organizations. By properly planning training and development programs and cultivating a positive team culture, organizations can enhance employees' sense of belonging and increase their intention to stay. This study examines how semiconductor employees' satisfaction with organizational training and development influences their intention to stay. Additionally, it incorporates team flow at the departmental level and psychological capital at the individual level to investigate their moderating effects on the relationship between training and development and intention to stay. Through a questionnaire survey, 166 valid responses were collected from employees working in semiconductor companies in Southern Taiwan Science Park. The results support all research hypotheses: training and development positively correlates with intention to stay, with team flow and psychological capital exerting strengthening moderating effects. Based on the findings, theoretical implications and practical human resource management recommendations are discussed. Future research could expand to other technology industries to further compare the impacts of industry characteristics on related mechanisms.
林立人、黃芳銘(2016)。團隊心流:團隊學習的關鍵要素。《教育心 理學報》,47(1),1-20。
110-112 年重點產業人才供需調查及推估(2021)國家科學技術委員會 https://reurl.cc/bVXnNo
科學園區產業營業額統計表(2023)。國家科學技術委員會 https://wsts.nstc.gov.tw/stsweb/sciencepark/ScienceParkReport.aspx?lan guage=C&quyid=tqindustry04
《半導體產業人才白皮書》(2023)。104 人力銀行。https://reurl.cc/8v3WDj
《2023 人資 F.B.I. 調查》(2023)。104 人力銀行。
https://blog.104.com.tw/wp-content/uploads/2023/09/27154307/104HR_ FBI_2023.pdf
眺望 2030-產業科技人才培育與發展(2022)。經濟部產業發展署。 https://www.italent.org.tw/ePaperD/35/ePaper20220100001
Aguinis, H., & Kraiger, K. (2009). Benefits of training and development for. individuals and teams, organizations, and society. Annual review of psychology, 60, 451-474.
Allen, D. G., Bryant, P. C., & Vardaman, J. M. (2010). Retaining talent: Replacing misconceptions with evidence-based strategies. The Academy of Management Perspectives, 24(2), 48-64.
Arthur, J. B. (1994). Effects of human resource systems on manufacturing performance and turnover. Academy of Management journal, 37(3), 670-687.
Avey, J. B., Luthans, F., & Jensen, S. M. (2009). Psychological capital: A positive resource for combating employee stress and turnover. Human resource management, 48(5), 677-693.
Avey, J. B., Reichard, R. J., Luthans, F., & Mhatre, K. H. (2011). Meta-analysis of the impact of positive psychological capital on employee attitudes, behaviors, and performance. Human Resource Development Quarterly, 22(2), 127–152.
Bakker, A. B. (2005). Flow among music teachers and their students: The crossover of peak experiences. Journal of Vocational Behavior, 66(1), 26-44.
Bakker, A. B., van Emmerik, H., & Euwema, M. C. (2006). Crossover of burnout and engagement in work teams. Work and Occupations, 33(4), 464-489.
Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. Englewood Cliffs, NJ: Prentice-Hall.
Bartik, A. W., Cullen, Z. B., Glaeser, E. L., Luca, M., & Stanton, C. T. (2020). What jobs are being done at home during the COVID-19 crisis? Evidence from firm-level surveys (No. w27422). National Bureau of Economic Research.
Bartlett, K. R. (2001). The relationship between training and organizational commitment: A study in the health care field. Human resource development quarterly, 12(4), 335-352.
Becker, G. S. (1964). Human capital: A theoretical and empirical analysis, with special reference to education. University of Chicago Press.
Birdi, K., Allan, C., & Warr, P. (1997). Correlates and perceived outcomes of 4 types of employee development activity. Journal of Applied Psychology, 82(6), 845.
Cappelli, P. (2008). Talent management for the twenty-first century. Harvard business review, 86(3), 74.
Chermack, T. J., Lynham, S. A., & Ruona, W. E. (2003). Critical uncertainties confronting human resource development: A scenario planning perspective. Advances in Developing Human Resources, 5(3), 257-271.
Chermack, T. J., & Kasshanna, B. (2007). The use and misuse of SWOT analysis and implications for HRD professionals. Human Resource Development International, 10(4), 383-399.
Csikszentmihalyi, M. (1990). Flow: The psychology of optimal experience. Harper & Row.
Dawkins, S., Martin, A., Scott, J., & Sanderson, K. (2013). Building on the positives: A psychometric review and critical analysis of the construct of Psychological Capital. Journal of Occupational and Organizational Psychology, 86(3), 348–370.
Dello Russo, S., & Stoykova, P. (2015). Psychological capital intervention (PCI): A replication and extension. Human Resource Development Quarterly, 26(3), 329-347.
Dingel, J. I., & Neiman, B. (2020). How many jobs can be done at home?. Journal of Public Economics, 189, 104235.
Dysvik, A., & Kuvaas, B. (2008). The relationship between perceived training opportunities, work motivation and employee outcomes. International Journal of Training and Development, 12(3), 138-157.
Edmondson, A. C., & Nembhard, I. M. (2009). Product development and learning in project teams: The challenges are the benefits. Journal of Product Innovation Management, 26(2), 123-138.
Egan, T. M., Yang, B., & Bartlett, K. R. (2004). The effects of organizational learning culture and job satisfaction on motivation to transfer learning and turnover intention. Human Resource Development Quarterly, 15(3), 279-301.
Eisenberger, R., Jones, J. R., Stinglhamber, F., Shanock, L., & Randall, A. T. (2005). Flow experiences at work: for high need achievers alone?. Journal of Organizational Behavior, 26(7), 755-775.
Elnaga, A., & Imran, A. (2013). The effect of training on employee performance. European Journal of Business and Management, 5(4), 137-147.
Fitz-enz, J. (1990). Human value management: The value-adding human resource management strategy for the 1990s. Jossey-Bass.
Goldstein, I. L., & Ford, J. K. (2002). Training in organizations: Needs assessment, development, and evaluation. Wadsworth/Thomson Learning.
Griffeth, R. W., Hom, P. W., & Gaertner, S. (2000). A meta-analysis of antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the next millennium. Journal of Management, 26(3), 463-488.
Harrison, Michael. (2005). Diagnosing Organizations: Methods, Models, and Processes.
Hausknecht, J. P., & Trevor, C. O. (2011). Collective turnover at the group, unit, and organizational levels: Evidence, issues, and implications. Journal of Management, 37(1), 352-388.
Heavey, A. L., Holwerda, J. A., & Hausknecht, J. P. (2013). Causes and consequences of collective turnover: A meta-analytic review. Journal of Applied Psychology, 98(3), 412-453.
Huang, R., Rong, J., Nguyen, H. T., & Xu, J. (2017). The heritage and promise of Biotechnology: Insights from China biotechnology industry and policy. In Management of Engineering and Technology (PICMET), 2017 Portland International Conference on (pp. 1-10). IEEE.
Holtom, B. C., Mitchell, T. R., Lee, T. W., & Eberly, M. B. (2008). Turnover and retention research: A glance at the past, a closer review of the present, and a venture into the future. The Academy of Management Annals, 2(1), 231-274.
Jef J.J. van den Hout, Josette M.P. Gevers, Orin C. Davis & Mathieu C.D.P. Weggeman | (2019) Developing and Testing the Team Flow Monitor (TFM), Cogent Psychology, 6:1, 1643962
Jaros, S. J. (1997). An assessment of Meyer and Allen's (1991) three-component model of organizational commitment and turnover intentions. Journal of Vocational Behavior, 51(3), 319-337.
Jehanzeb, K., Rasheed, A., & Rasheed, M. F. (2013). Organizational commitment and turnover intentions: Impact of employee’s training in private sector of Saudi Arabia. International Journal of Business and Management, 8(8), 79-90.
Jones, G. W. (2007). Delayed marriage and very low fertility in Pacific Asia. Population and Development Review, 33(3), 453-478.
Kyndt, E., Dochy, F., Michielsen, M., & Moeyaert, B. (2009). Employee retention: Organisational and personal perspectives. Vocations and Learning, 2(3), 195-215.
Lahkar Das, B., & Baruah, M. (2013). Employee Retention: A Review of Literature. IOSR Journal of Business and Management (IOSR-JBM), 14, 8-16.
Luthans, F. et al. (2015). Psychological capital and beyond. Oxford University Press.
Luthans, F., Avolio, B. J., Avey, J. B., & Norman, S. M. (2007). Positive psychological capital: Measurement and relationship with performance and satisfaction. Personnel Psychology, 60(3), 541–572.
Luthans, F., Youssef, C.M., & Avolio, B.J. (2007). Psychological capital: Developing the human competitive edge. Oxford, UK: Oxford University Press.
Luthans, F., Norman, S. M., Avolio, B. J., & Avey, J. B. (2008). The mediating role of psychological capital in the supportive organizational climate-employee performance relationship. Journal of Organizational Behavior, 29(2), 219–238.
Mathieu, J. E., & Zajac, D. M. (1990). A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment. Psychological bulletin, 108(2), 171.
Mattox, J. R., & Jinkerson, D. L. (2005). Using survival analysis to demonstrate the effect of training on employee retention. Evaluation and Program Planning, 28(3), 423-430.
Marotto, M., Roos, J., & Victor, B. (2007). Collective virtuosity in organizations: A study of peak performance in an orchestra. Journal of Management Studies, 44(3), 388-413.
Mayfield, Jacqueline, & Mayfield, Milton. (2007). The effects of leader communication on a worker's intent to stay: An investigation using structural equation modeling. Human Performance, Vol 20(2), 85-102.
Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human resource management review, 1(1), 61-89.
Nakamura, J., & Csikszentmihalyi, M. (2002). The concept of flow. In C. R. Snyder & S. J. Lopez (Eds.), Handbook of positive psychology (pp. 89– 105). Oxford University Press.
Nakamura, J., & Csikszentmihalyi, M. (2020). The concept of flow. In Flow and the foundations of positive psychology (pp. 239-263). Springer, Dordrecht.
Newman, A., Thanacoody, R., & Hui, W. (2011). The effects of perceived organizational support, perceived supervisor support and intra‐ organizational network resources on turnover intentions: A study of Chinese employees in multinational enterprises. Personnel Review, 41(1), 56-72.
Newman, A., Thanacoody, R., & Hui, W. (2011). The impact of employee perceptions of training on organizational commitment and turnover intentions: a study of multinationals in the Chinese service sector. The International Journal of Human Resource Management, 22(8), 1765-1787.
Newman, A. et al. (2014). Psychological capital: A review and synthesis. Journal of Organizational Behavior, 35(S1), S120–S138.
Noe, R. A., & Wilk, S. L. (1993). Investigation of the factors that influence employees' participation in development activities. Journal of applied psychology, 78(2), 291.
Noe, R. A., & Kodwani, A. D. (2018). Employee training and development (7th ed.). McGraw-Hill Education.
Noefer, K., Stegmaier, R., Molter, B., & Sonntag, K. (2009). A great many things to do and not a minute to spare: Can feedback from supervisors moderate the relationship between skill variety, work overload and innovative work behavior?. Creativity and Innovation Management, 18(2), 121-136.
Payne, S. C., Youngcourt, S. S., & Beaubien, J. M. (2007). A meta-analytic examination of the goal orientation nomological net. Journal of Applied Psychology, 92(1), 128-150.
Quinn, R. W. (2005). Flow in knowledge work: High performance experience in the design of national security technology. Administrative Science Quarterly, 50(4), 610-641.
Rakhra, H. K. (2018). Employee retention strategies and its impact on organizational productivity: A review of literature. International Journal of Research in Finance and Management, 1(2), 20-23.
Ribelin, P. J. (2003). Retention reflects leadership style. Nursing Management, 34(8), 18-19.
Riketta, M. (2002). Attitudinal organizational commitment and job performance: a meta‐analysis. Journal of organizational behavior, 23(3), 257-266.
Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55(1), 68-78.
Saks, A. M., & Burke, L. A. (2012). An investigation into the relationship between training evaluation and the transfer of training. International Journal of Training and Development, 16(2), 118-127.
Salanova, M., Rodríguez-Sánchez, A. M., Schaufeli, W. B., & Cifre, E. (2014). Flowing together: A longitudinal study of collective efficacy and collective flow among workgroups. The Journal of psychology, 148(4), 435-455
Sawyer, R. K. (2007). Group genius: The creative power of collaboration. Basic Books.
Swann, C., Keegan, R. J., Piggott, D., & Crust, L. (2012). A systematic review of the experience, occurrence, and controllability of flow states in elite sport. Psychology of Sport and Exercise, 13(6), 807-819.
Swann Jr, W. B., Milton, L. P., & Polzer, J. T. (2000). Should we create a niche or fall in line? Identity negotiation and small group effectiveness. Journal of personality and social psychology, 79(2), 238.
Swann Jr, W. B., Gómez, Á., Seyle, D. C., Morales, J. F., & Huici, C. (2009). Identity fusion: the interplay of personal and social identities in extreme group behavior. Journal of Personality and Social Psychology, 96(5), 995-1011.
Tracey, J. B., & Tews, M. J. (2005). Construct validity of a general training climate scale. Organizational Research Methods, 8(4), 353-374.
Walker, C. J. (2010). Experiencing flow: Is doing it together better than doing it alone?. The Journal of Positive Psychology, 5(1), 3-11.
校內:2029-05-20公開