在二十一世紀，持續不斷地創新是新經濟時代的基本經營邏輯，創造財富的關鍵，也唯有創新才能使企業得以永續經營，立於不敗之地。此外，這個時代也是「知識經濟」的時代，任何組織要擁有競爭優勢，就必要懂得創造知識並且持續創新，企業勢必也應該跟隨這波社會的脈動積極改進現況、追求創新並重視知識管理這個議題。本研究的目的在探討組織文化、知識管理與組織創新績效彼此的相互關係，並以獎酬制度作為干擾效果，希望藉此研究能提供建議給管理者。
本研究以內湖科學園區、新竹科學園區、中部科學園區、南部科學園區電子業的生產或研發部門之工程師與管理師作為研究對象。共計發放250份問卷，經催收之後總計回收150份，無效問卷19份，有效問卷131份，整體的有效回收率為52 %。本研究方法則是利用因素分析、信度分析、迴歸分析等統計方法藉以瞭解各構面因素「組織文化」、「知識管理」對組織創新績效的影響程度。
實證結果發現組織文化對組織創新績效有正向顯著性的影響。 知識管理對組織創新績效有正向顯著性的影響。獎酬制度會顯著對「組織文化」、「知識管理」與「創新績效」之關係產生干擾效果。最後，本研究根據以上發現與結論提出一些建議。

Incessant innovation has been the foundamental logic for companies to survive in this turbulent environment and it's also the key to the long-term business-running in 21th centry. In this "Knolwedge Economy", organizations have to know how to create knowledge and keep doing innovation job for the purpose of getting the competitive advantage. Keeping up with the pace of quickly socialty-changing evironment and putting the emphasis on the issue of knowledge management is the trend in today's company. The purpose of this thesis is to test if Culture of organization and Knowledge management influence the Innovation of organization, in which whether compensation system acts as a moderating variable or not would also be teseted.
The samples of this thesis targeted at the high-tech industry in Taiwan. 250 questionnaires were delivered by e-mailing and 131 valid questionnaires were returned. The valid response rate was about 52%. We conducted factor analysis, reliability and validity and regression analysis for clarifying the relationship among the variables.
The results showed that knowledge management would influence the innovation of organization in a positive way and compensation system would act as moderating variable in the model. Finally, some suggestions are provided according to the findings and conclusion of this thesis.

一、中文部分
1.丁虹（1987），企業文化與組織承諾之關係研究，國立政治大學企業管理研究所博士論文。
2.王薪為(2007)領導型態、組織氣候、學習型組織與組織承諾關係之研究—以高科技產業為例，成功大學企業管理學系碩士論文。
3.王如哲（民90）。知識管理的理論與應用。臺北市：五南圖書出版。
4.方世傑、方世榮 (民89)知識管理－觀念架構的建立，商管科技季刊 第一卷 第三期。
5.尤曉鈺（2001）。國民小學知識管理現況之調查研究：以臺北市和嘉義縣市為例。碩士論文，國立中正大學教育研究所，嘉義。
6.尹啟銘(1989)，「產品創新自由度、企業策略與技術政策之關係–台灣資訊電子業實證研究」，政治大學企研所未出版之博士論文。
7.甘路明、潘惠、劉景江等(2003)，「企業技術知識管理研究」，科學研究，頁201-204。
8.李碧娥(民95)組織文化與組織氣候對組織績效之影響以某保險經紀人公司為例朝陽科技大學保險金融管理系碩士論文。
9.朱斌妤、黎家銘、吳岱儒政府部門推動知識管理之關鍵因素探討行政暨政策學報 第四十三期民國九十五年十二月 第127～164 頁。
10.伍忠賢、王建彬著，知識管理策略與實務，聯經出版，2001。
11.周宗德（2002），組織文化、領導型態、員工工作態度關係之研究—以台灣電力 公司為例，國立中正大學企業管理研究所碩士論文。
12.何雍慶、楊易淳、周政德(2007)應用競值架構探討組織文化、主管影響力與新產品發展績效之關係，中華管理評論國際學報，2007 年8 月第10 卷3 期。
13.許士軍（1993），管理學，東華書局。
14.胡瑋珊譯，Davenport, T. H. and Prusak, L.著（1999），“知識管理：有效運用知識，創造競爭優勢”，臺北：中國生產力中心。
15.陳丁雲（2006），組織文化與組織創新對組織績效之影響－以高雄地區為例，國立中山大學企業管理研究所碩士在職專班碩士論文。
16.陳思婷（2006）激勵、領導風格、工作特性與組織創新績效之關聯性研究－以台灣高科技產業為例，成功大學企業管理研究所未出版碩士論文。　　
17.陳吳政（2001），組織文化、領導行為、工作滿足與組織承諾之關係研究－以嘉南地區銀行為例，國立成功大學管理學院高階管理碩士在職專班（EMBA）碩士論文。
18.陳育成 (2007) 員工獎酬計畫發放效益之實證性研究，東海大學會計學系碩士班碩論文。
19.陳瑜芬、鄭凱文、賴銘娟 ，以內容分析法探討創造力對於企業技術創新之影響，遠東學報第二十三卷第四期，中華民國九十五年十二月出版。
20.張緯良 (2007) 管理學二版，臺北，雙葉書廊。
21.黃靖文(2002)，「知識管理、人力資源管理與經營策略間關係之研究-以高科技公司為例」，成功大學企業管理學系碩士論文。
22.楊雨亮、黃同圳，薪酬制度對組織績效影響之探討─以B公司為例，人力資源管理學報 2004 夏季號第四卷第二期 ，PP 025-045。
23.廖述賢、費吳琛、陳志強 (2006) 知識分享、吸收能力與創新能力關聯性研究—以台灣知識密集型產業為例，人力資源管理學報 2006 夏季號第六卷第二期，PP 001- 021。
24.廖至德(2003)。邁向A+的績效管理與獎酬制度。能力雜誌，565期，頁20-28。
25.蔡雅青(2005)組織結構、領導風格、組織策略及創造力機制與創新績效之關聯性研究，成功大學企業管理研究所未出版碩士論文。
26.劉春初、蔡明田、莊立民(2001)台灣高科技企業組織創新衡量模式建構之研究，人力資源管理學報 2001 夏季號第一卷第一期，PP 053-071。
27.劉常勇(1997)，「技術資源管理能力對新產品開發影響之研究」，國科會專題計畫報告。
28.劉常勇、劉賓陽、傅清富等(2002)，「知識管理能力對新產品開發績效之影響」，中山大學學報， 42(5)，頁119-127。
29.劉文卿、邵敏華(1997)，「建構開放式之企業知識管理系統」，資訊管理學報，5(2)，頁25-52。
30.蔡啟通（1997），組織因素、組織成員整體創造性與組織創新之關係， 台灣大學商學研究所博士論文。
31.蔡敦浩，組織創新能耐、知識管理與組織學習-台灣三家中小企業的個案研究，科技管理月刊，2000 。
32.賴士葆(1990)，「技術創新特性與新產品發展績效相關之研究」，管理評論，頁102-114。
33.賴姿蓉(1999)二十一世紀變革的新趨勢－組織創新，《人事月刊》，第30 卷第1期，頁26-35。
34.簡瑞霖，以知識管理基礎設施探討影響顧客知識管理之因素，明新學報33卷，pp. 1-25 Volume 33, Minghsin Journal, July 2007。
35.魏美蓉（2003）。創造「執行文化」的關鍵—有效連結績效管理與獎酬制度。能力雜誌，577期，頁84-87。
36.繆敏志（2001），〈從組織文化相關量化研究評析競值架構〉，《國立政治大學學報》，第83 期，頁157-195。
37.蘇國楨、陳榮德(2003) 服務業主管領導行為、組織文化和領導效能之研究人力資源管理學報 2003 冬季號第三卷第四期，PP 065-091。
二、英文部分
1.Ahmed, Pervaiz K., Ann Y.E. Loh and Mohamed, （1999）,“Cultures for continuous improvement and learning,” Total Quality Management, Jul., Vol.10, Issue 4
2.Amabile, T. M. 1983. The Social Psychology of Creativity. New York:Springer-Verlag.
3.Amabile, T. M. & Gryskiewicz, N. 1989. The Creative Environment Scales: The workenvironment Inventory. Creativity Research Journal, 2: 231-254.
4.Arias-Aranda, D., Minguela, B., & Rodriguez-Duarte, A. 2001. Innovation and Size Empirical Study for Spanish Engineering Cosulting Companies. European Joural of Innovation Management, 4(3): 133-141.
5.Atuahene-Gima, K. 1996. Differential potency of factors affecting innovation performance in manufacturing and services firms in Australia. The Journal of Product Innovation Management,13(1):35-53 I-1.
6.Barney, J. (1991), “Firm Resources and Sustained Competitive Advantage”,Journal of Management, 17, pp.99-130.
7.Barth, H. 2003. Fit among Competitive Strategy, Administrative Mechanisms, and Performance: A Comparative Study of Small Firms in Mature and newindustries. Joural of Small Business Management, 41(2):113-147.
8.Bass, B. M. 1985. Leadership and performance beyond expectations. New York: The Free Press.
9.Bass, B.M. And Avolio, B.J.,（1990）,Transformational Leadership Development： Manual For Multifactor Leadership Questionnaire, Palo Alto, California：Consulting Psychologists Press.
10.Beckett, A. J., Wainwright, C. E. R., & Bance, D., (2000), “Knowledge Management: Strategy Or Software?” Management Decision, 38(9), pp.601-606.
11.Bettinger Cass,（1989）,"Use Corporate Culture To Trigger High Performance," Journal Of Business Strategy, Vol.10, Issue 2.
12.Bharadwaj, S. & Menon, A. 2000. Making Innovation Happen In Organizations:Individual Creativity Mechanisms, Organizational Creativity Mechanisms Or Both? The Journal Of Product Innovation Management, 17(6): 424-434.
13.Burns, J.M. 1978, Leadership. New York: Harper And Row.
14.Burgelman R, Christensen C, Wheelwright S., (2004), “Strategic Management Of Technology And Innovation (4th Ed.),” Mc Graw Hill: Boston, MA.
15.Burns, T. And G.M. Stalker,（1961）,The Management of Innovation, London: Tavistock.
16.Brown, M., （1994）,Introduction To Innovation－Managing Ideas Into Action, Henley Management Center/Price Waterhouse.
17.Cavusgil, S.T., Calantone, R.J., & Zhao, Y. 2003. Tacit knowledge transfer and firm innovation capability. The Journal of Business & Industrial Marketing, 18(1):6-21.
18.Carrillo, J. E.; Gaimon, C., (2004), “Managing Knowledge-Based Resource Capabilities Under Uncertainty,” Management Science, 50(11), pp.1504-1518.
19.Cooper. R.G., and Kleinschmidt, E.J., (1995), “Benchmarking The Firm's Critical Success Factors in New Product Development,” Journal of Product Innovation Management, Vol.12, pp.374-391.
20.Cooper, R.G. and Kleinschmidt, E.J., (1996), “Winning Businesses in Product Development-The Critical Success Factors,” Research Technology Management, pp.18-29.
21.Clapham, Maria M.,（2000）,“Employee creativity: The role of leadership,” The Academy of Management Executive, Vol.14.
22.Damanpour, F.; Evan, W. M., (1984), “Organizational Innovation & Performance: The Problem of Organizational Lag,” Administrative Science quarterly, 29, pp.392-409.
23.Damanpour, F.(1991), “Organization Innovation”, A meta-analysis of effects of determinants and moderators, Academy of Management Journal, 24(3),p555-590.
24.Davenport, T.H., De Long, D.W. and Beers, M.C., (1998), “Successful knowledge management projects,” Solan Management Review, Winter, pp.43-57.
25.Drucker, P.F.,（1985）,Innovation and Entrepreneurship: Practice and Principles, London: Heinemann.
26.Drucker, P.F.,（1985）,“The discipline of innovation,” Harvard Business Review, May-June.
27.Ehrhart, M.G., and Klein, K.J.,（2001）,“Predicting followers’ preferences for charismatic leadership: The influence of follower values and personality,” Leadership Quarterly, 12.
28.Fiedler, F. E.,（1967）,A Theory of Leadership Effectiveness, N. Y.: mcgraw-Hill.
29.Fleming, L. And Sorenson, O., (2003), “Navigating the technology landscape of innovation,” MIT Sloan Management Review, 44, 2, pp.15-23.
30.Gerhart, B. & Rynes, S. (2003). Compensation: Theory, Evidence, and Strategic Implications. Sage Publications.
31.Gruner, K.E. and Homburg, C., (2000), “Does customer interaction enhance new product success?” Journal of Business Research, Vol. 49, No.1, pp.1-14.
32.Guan, J. C., Yam R. C. M., Mok, C. K. And Ma, N., (2006), “A study of the relationship between competitiveness and technological innovation capability based on DEA models,” European Journal of Operational Research, Vol.170, No.1, pp.971-986.
33.Hafeez, K., Zhang, Y. B. And Malak, N., (2002), “Core Competence for Sustainable Competitive Advantage: A Structured Methodology for Identifying Core Competence,” IEEE Transactions on Engineering Management, Vol.49, No.1, pp.28-35.
34.Hamel, Gary and Peter Skarzynski, （2001）,“Innovation： The new route to wealth,” Journal of Accountancy, Vol.192, Issue 5.
35.Handfield, R.B., Ragatz, G.L., Petersen, K.J. and Monczka, R.M., (1999), “Involving Suppliers in New Product Development,” California Management Review, 42(1), Fall, pp.59-82.
36.Hickman, C.R. 1995. The Organization Game--An Interactive Business gamewhere YOU Make or Break The Company. Simon & Schuster.
37.House, R.J., （1971）,“Path Goal Theory of Leader Effectivness,” Adminisrativecience Quarterly, 16.
38.Howell, J.M., and Avolio, B.J., （1993）,“Transformational leadership, transactional leadership, locus of control, and support innovation: Key predictor of consolidated－business unit performance,” Journal of Applied Psychology, 78(6).
39.Hurley, Robert F. And G. Tomas, M. Hut, （1998）,“Innovation, market orientation, and organizational learning: An integration and empirical examination,” Journal of Marketing, New York, Vol.62, Issue 3.
40.Huang, X., Geoffrey, N. S. And Brown, A., (2004), “Measuring new product success: an empirical investigation of Australian smes,” Industrial Marketing Management, Vol.33, No.2, pp.117-123.
41.Iansiti, M. And Clark, K.B., (1994), “Integration and dynamics capability: evidence from product development in automobiles and mainframe computers,” Industrial and Corporate Change, 3, pp.557-605.
42.Johne, Axel, （1998）,“Using mark vision to steer innovation,” technovation, Vol.19.
43.Johnson, D. J., Donohue, A. W., & Atkin, K. C. 2001.Communication, Involvement,and Perceived Innovativeness. Group & Orangization Management, 26(1):24-52.
44.Kanter, R. (1988), “ When a thousand flowers bloom: Structural, collective,and social conditions for innovation in organizations”, In B. M.Staw & L.L.Cummings(Eds.) Research in organization behavior, vol 10:169-211. Greenwich, CT: JAI Press.
45.Kuhnert, K.W., and Lewis, P., （1987）,“Transactional and Transformational Leadership: A Constructive/developmental Analysis,” Academy of Management Review, 12(4).
46.Kirton, M.(1976), “ Adaptors and innovators”, A description and measure.Journal of Applied Psychology, 61:622-629.
47.Koskinen K U., (2000), “Tacit knowledge as a promoter of project success,” European Journal of Purchasing & Supply Management, 6, pp.41-47.
48.Leenders, M.A.A.M., and Wierenga, B., (2002), “The effectiveness of different mechanisms for integrating marketing and R&D,” Journal of Product Innovation Management, pp.305–317.
49.Leenders, R. T.A .J., van Engelen, J. M. L and Kratzer, J., (2003), “Virtuality, communication, and new product team creativity: a social network perspective,” Journal of Engineering and Technology Mangement, Vol. 20, No.1-2, pp. 69-92.
50.Matthew, E.J., （1987）,The relationship Between Leader Behavior and Subordinate Satisfaction In An Audit Environment, Unpublished doctoral dissertation, University of A & M, Texas.
51.Mogee, M.E. and W.H. Schacht, （1980）,“Industrial innovation: major issues system,” Issue Brief, No.1 B80005.
52.Mole, V. And D. Elliot, （1987）,“Enterprising innovation: An alternative approach,” Frances Pinter, London.
53.Mumford, M. D., & Simonton, D. K. 1997. Creativity in the Workplace: People,Problems, and Structures. Journal of Creative Behavior, 31(1): 1-6.
54.Penrose, E. 1958. The Theory of the Growth of the Firm. Oxford: Basilv Blackwell.
55.Nonaka, I. & Takeuchi, H., (1995), “The knowledge-creating company,” New York: Oxford University Press.
56.Nonaka I ,Takeuchi H., (1997), “The knowledge creating company :How Japanese companies creat the dynamics of innovation,” New York: Oxford University Press.
57.Nonaka, I., Toyama, R. & Konno, N., (2000), “SECI, Ba and Leadership:a Unified Model of Dynamic Knowledge Creation,” Long Range Planning, 33, pp.5-34.
58.Ripple, R. E. 1989. Ordinary creativity. Contemporary Educational Psychology.
59.Robbins, S. P. 2003. Organizational behavior. New Jersey: Prentice-Hall Inc.
60.Rodan, S.2002. Innovation and heterogeneous knowledge in managerial contact networks. Journal of Knowledge Management, 6(2): 152-164.
61.Sternberg, R. J. 1988. A Three-Facet Model of Creativity. In R. J. Sternberg(Ed.), thenature of Creativity. New York: mcgraw-Hill.
62.Sveiby, K. E., (1997), “The new organizational wealth: Managing and measuring knowledge-based assets,” San Francisco, CA: Berrett-Koehler Publishers.
63.Spencer, W. J. 2003.Firm’s Knowledge-sharing Strategies in the Global Innovation System：Empirical Evidence from the Flat Panel Display Industry. Strategic Management Journal, 24: 217-233.
64.Tushman, M. And D. Nadler,（1986）,“Organizing for innovation,” California Management Review, Vol.28
65.Walsh, S. And Linton, J. D., (2002), “The measurement of technical competencies,” Journal of High Technology Management Research, Vol.13, No.1, pp.63-86.
66.Wiig, K. M. (1993), “Knowledge management foundations thinking about thinking-How people and organizations create, represent, and use knowledge,” Arlington, TX.
67.Wiig, K.M.,(1995),“Knowledge management methods: Practical approaches to managing knowledge,” Arlington, TX.
68.Woodman, R.W., Sawyer, J.E., and Griffin, R.W.,（1993）,”Toward a theory of organizational creativity,” Academy of Management Review, 1886. Wernerfelt, B. 1984. A Resource-Based View of The Firm. Strategic Management Journal, 5: 171-180.
69.Yap, C. M. And Souder, W. E., (1994), “Factors Influencing New Product Success and Failure in Small Entrepreneurial High-Technology Electronics Firms,” Journal of Product Innovation Management, Vol.11, pp.418-432.
70.Zack, M. H., (1999), “Knowledge and strategy,” Boston, MA: Butterworth-Heinemann.