本研究意旨在探討在人口老化背景下，台灣中小企業（SMEs）的人力資源管理挑戰與策略。隨著全球人口老化現象日益嚴重，特別是在台灣，這一問題對經濟和社會造成了深遠影響。中小企業作為台灣經濟的重要支柱，面臨著勞動力市場短缺、人才流失以及勞動力成本上升等多重挑戰。本研究通過文獻回顧、深入訪談及實際案例分析，揭示了中小企業在應對人口老化問題時所採取的多元策略。
本研究發現，中小企業通過數位轉型、改善勞動環境與條件、促進人才的培養和吸引等方式，積極應對人力資源挑戰。數位轉型不僅幫助企業開拓新的市場和業務模式，也成為提升生產效率和競爭力的關鍵。除此之外，企業藉由改善勞動環境，提供更好的薪酬福利，以吸引和留住人才。針對資深員工的退休和知識傳承問題，企業採取了系統化的培訓和知識管理策略。最後，本研究提出了針對台灣中小企業在人口老化背景下的人力資源管理建議，包括強化運用政府的支持、推廣產學合作、以及擴大數位技能培訓等。透過這些策略，不僅能幫助中小企業克服當前挑戰，也為其未來的發展提供了可持續的路徑。

This study aims to explore the challenges and strategies of human resource management for Small and Medium-sized Enterprises (SMEs) in Taiwan against the backdrop of an aging population. With the aging population phenomenon becoming increasingly severe globally, especially in Taiwan, this issue has had profound impacts on the economy and society. As a crucial pillar of Taiwan's economy, SMEs face multiple challenges, including labor market shortages, talent loss, and rising labor costs. Through literature review, in-depth interviews, and case analysis, this study reveals the diverse strategies SMEs in Taiwan have adopted to address the aging population issue.
This research finds that SMEs actively respond to human resource challenges by digital transformation, improving working conditions, promoting talent cultivation, and attraction. Digital transformation not only helps businesses to explore new markets and business models but also becomes key to enhancing production efficiency and competitiveness. Moreover, companies attract and retain talent by improving the working environment and offering better compensation and benefits. For the retirement and knowledge transfer of senior employees, companies have adopted systematic training and knowledge management strategies.
Finally, this study proposes recommendations for human resource management for SMEs in Taiwan in the context of an aging population, including strengthening to work with government support, promoting industry-academia collaboration, and expanding digital skills training. These strategies not only help SMEs overcome current challenges but also provide a sustainable path for their future development.

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