| 研究生: |
湯紮雅 Sukhbold, Altanzaya |
|---|---|
| 論文名稱: |
Knowledge Sharing within a Group --- Cross Level Analysis Knowledge Sharing within a Group --- Cross Level Analysis |
| 指導教授: |
史習安
Shih, Hsi-An |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 國際經營管理研究所碩士在職專班 Institute of International Management (IIMBA--Master)(on the job class) |
| 論文出版年: | 2007 |
| 畢業學年度: | 95 |
| 語文別: | 英文 |
| 論文頁數: | 95 |
| 外文關鍵詞: | Group-efficacy, Self-efficacy, Human resource practices, Hierarchical linear modelling, Knowledge management, Knowledge sharing, Identifiability, Shared responsibility, Collectivistic orientation |
| 相關次數: | 點閱:124 下載:3 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
In this dissertation, guided by the conceptual framework of the knowledge sharing in group model, I investigated (1) the relationship between individual factor and knowledge sharing (2) the relationship between group factor and knowledge sharing, (3) Moderating effects of HR practice and individual factors such as collectivistic orientation, self-efficacy, identifiability and shared responsibility. This dissertation is composed of a general introduction, literature review, research methodoly, analysis and a general conclusion. While past research had identified several factors that affect knowledge sharing, some of them known predictors of cooperation such as identifiability, shared responsibility, collectivistic orientation and group efficacy haven’t been adequately examined for their relationship with knowledge sharing. 206 employees from 55 companies 55 teams located in Southern part of Taiwan responded to the survey. Using hierarchical linear modelling I inspected positive relationships between knowledge sharing and individual level factors such as self-efficacy, identifiablity and there were no relationship between knowledge sharing and shared responsibility and collectivistic orientation. As well as group level factor group efficacy have strong relationship with knowledge sharing. Somehow HR practice no moderating impact between individual variables and knowledge sharing.
Andrews, K. M.,& Delahay, B.L. (2000). Influences on knowledge processes in organizational learning: the psychosocial filter. Journal Management Studies, 37, 797-810
Arthur, J. ( 1994). Effects of human resource systems on manufacturing performance and turnover Academy of Management Journal, 37, 670-87
Austin, J. T., & Vancouver, J. B. (1996). Goal constructs in psychology: structure, process, and content. Psychological Bulletin, 120(3), 338-375
Bamberger, P., & Meshoulam, H.(2000). Human Resource Strategy: formulation, implementation, and impact .Beverly Hills, Sage CA.
Bandura, A. (1997). Self efficacy: the exercise of control. New York, New-York W.H.Freeman and Company.
Barney, J. B., & Wright, P. M.(1998).On becoming a strategic partner: the role of human resources in gaining competitive advantage. Human Resource Management, 37, 31–46.
Bartol, K. M., & Abhishek Srivastava(2002). Encouraging knowledge sharing: the role of organizational reward systems. Journal of leadership and Organizational studies, 9(1), 64-77
Beck, A. P.(2002). Work team effectiveness, group efficacy, and the role of informal leaders. International Journal of group Psychotherapy , 52, 311-315
Becker B., & Gerhart.B (1996). The impact of human resource management on organizational performance: progress and prospects. Academy of Management Journal, 39: 779-801
Bock, G., & Kim, Y (2002). Breaking the Myths of Rewards: an exploratory study of attitudes about knowledge sharing. Information Resource Management Journal, April/June
Bonner, D.(2000). The knowledge management challenge: new roles and responsibilities for chief knowledge officers and chief learning officers. In American Society for Training & Development, Leading knowledge management and learning (pp. 3-19). J. Phillips, and Bonner, D. Alexandria, V.
Brickner, M., Harkins, S., & Ostrom, T. (1986). The effects of personal involvement: thought provoking implications for social loafing. Journal of Personality and Social Psychology, 51, 763-769
Brockner, J., & Chen, Y.(1996). The moderating roles of self-esteem and self-construal in reaction to a threat to the self: evidence from the People's Republic of China and the United States. Journal of Personality and Social Psychology, 71, 603-615.
Bukowitz, W., & Williams, R.(1999). The knowledge management field book. London, UK: Pearson Education, Ltd.
Cabrera A.C., & Cabrera E.F(2005).Fostering knowledge sharing through people management practices. International Journal of Human Resource Management, 16(5), 720-735
Chan Veng Seng, Estelle Zannes., & R. Wayne Pace (2001).The contributions of knowledge management to workplace learning Journal of Workplace Learning, 14(4), 138-147
Chang Wang-Jing & Huang Tung Chun.(2005) Relationship between strategic human resource management and firm performance. International Journal of Manpower, 26(5), 434-449
Chen, G., Gully, S. M., & Eden, D. (2001).Validation of a new general self-efficacy scale. Organizational Research Methods, 4, 62-83
Chen, G., Webber, S., S.,Bliese, P.D., Mathieu, J.E., Payne, S.C., Born, D.H.,& Zaccaro,S.J.(2002).Simultaneous examination of the antecedents and consequences of efficacy beliefs at multiple levels of analysis. Human Performance, 15, 381-409
Choi, C. & Lee, S. (1997).A knowledge-based view of co-operative interorganizational relationhships. San Francisco,The New Lexington Press.
Chua, A.(2003).A framework for knowledge management implementation. Journal of Information & Knowledge Management, 2(1), 79-86.
Cohen, S. G., & Bailey, D.E.(1997). What makes teams work: group effectiveness research from the shop floor to the executive suite. Journal of Management 23, 239-290
Collins, J. C., & Smith K.G.(2006). Knowledge exchange and combination: the role of human resource practices in the performance of high-technology firms. Academy of Management Journal Vol. 49(3), 544-560
Conner, K. R.,& Prahalad, C.K (1996). A resource-based theory of the firm: Knowledge versus opportunism. Organization Science, 7(5) 477-501
Crant, J. M. (2000).Proactive behavior in organizations. Journal of Management, 26, 435 462
Cummings, L. L. A. B. P. (1996). The Organizational Trust Inventory (OTI): development and validation. In R.M. Thousand Oaks, CA Sage Publications, Trust in Organizations: frontiers of theory and research.(pp. 302-30).R. M. a. T. Kramer.
Cutcher-Gershenfeld, J.(1991).The impact on economic performance of a transformation in industrial relations. Industrial and Labor Relations Review 44, 241-60
Darley, J. M., & Latane, B.(1968). Bystander intervention in emergencies: diffusion of responsibility. Journal of Personality and Social Psychology, 8, 377–383
Davenport, T. H., & Pursak. L (1998).Working knowledge: how to organizations manage what they know. Boston: MA, Harward Business School Press.
DeMatteo, J. S.,Eby, L. T., & Sundstorm, E. (1998). Team-based rewards: current empirical and directions for future research. Research in Organizational Behavior, 20, 141-183
Dessler, G. (2005).Human Resource management. New Jersey, Pearson Education.
Duffy, M. K., Shaw, J. D.,& Stark, E. M. (2000). Performance and satisfaction in conflicted interdependent groups: when and how does self esteem make a difference? Academy of Management Journal, 43, 772–782.
Earley PC... (1993). East meets West meets Mid east: further explorations of collectivistic and individualistic work groups. Academy of Management Journal, 36, 319-348
Earley, P. C. (1994).Self or Group? Cultural Effects of Training on Self-Efficacy and Performance, Administrative Science Quarterly,39, 89–117.
Eby, L., & Dobbins, G.(1997). Collectivistic orientation in teams: an individual and group-level analysis. Journal of Organizational Behaviour, 18, 275-295.
Eden, D. 1996). From self-efficacy to means efficacy: internal and external sources of general and specific self-efficacy. The Academy of Management Conference. Cincinnati,O.H.
Ferris, G. R., Hochwarter, W. A., Buckley, M. R., Cook, G. H., & Frink, D. D. (1999). Human resource management: some new directions. Journal of Management, 25(3), 385-415
Feurer, R.,Chaharbaghi, K., & Wargin (1996).Developing Creative Teams for Operational Excellence. International Journal of Operations and Production Management, 16(1), p.5
Fishbeing, M., Ajzen, I.(1975).Belief, Attitude, Intention and behavior: an introduction to theory and research .California, Addison-Wesley.
Fisher, K., & Fisher, M. D. (1998). The distributed mind. New York, Amacon.
Frese, M., Kring, W., Soose, A., & Zempel, J.(1996).Personal initiative at work: differences between East and West Germany. Academy of Management Journal, 39, 37–63
Gabbay, S. M. & Leenders., R.Th.(2003).Creating trust through narrative strategy. Rationality & Society, 15, 553-83
George, J.M., & Bettenhausen K.(1990) Understanding prosocial behaviour, sales performance, and turnover: a group-level analysis in a service context. Journal of Applied Psychology, 75 (6),698-709
Gibson, B. (2001). Me and us: differential relationships among goal-setting training, efficacy and effectiveness at the individual and team level. Journal of Organizational Behavior, 22, 789-808
Gist, M. E.(1987). Self-efficacy: implactions for organizational behavior and human resource management. Academy of Management Review, 12, 472-485.
Gist, M. E., & Mitchell, T. R. (1992).Self-efficacy: a theoretical analysis of its determinants and malleability. Academy of Management Review, 17(2), 183–211
Goldstein, I. L.(1993). Training in organizations: needs assessment, development, and evaluation. Wadsworth Belmont, CA, Pacific Grove
Gómer-Mejía,L. R., Balkin, D. B., & Cardy, R. L. (2004) Managing Human Resources New Jersey, Pearson Prentice Hall.
Goodman, P. S., Ravlin, E. C., & Schminke, M. (1990).In Understanding groups in organizations, Leadership, participation, and group behaviour (pp. 323-385).
Goold, M., & Quin, J.J.(1990).The paradox of strategic goals. Strategic Management Journal, 11, 43-57.
Grant, R.(1996).Toward a knowledge-based theory of the firm. Strategic Management Journal 17, 109-122.
Gudykunst, W. B., Matsumoto, Y., Ting-Toomey, S., Nishida, T., Kim, K., & Heyman, S. (1996). The influence of cultural individualism-collectivism, self construal and individual values on communication styles across cultures. Human Communication Research, 22, 510-543.
Guerin, B (2003).Social behaviours as determined by different arrangements of social consequences: diffusion of responsibility effects with competition. Journal Social Psychology, 143(3), 313-329
Gupta, A.K., & Govindarajan V.(2000). Knowledge Management’s Social. Sloan Management Review, 42(1), 71-80.
Guzzo, R. A., Jette, R.D & Katzell, R.A(1985). The effect of psychologically based intervention programs in worker productivity: a meta analysis. Personnel Psychology, 38, 275-91.
Hackman, J. R., Wageman, R., Ruddy, T. M., & Ray, C. L.(2000).Team effectiveness in theory and practice. In Blackwell, Industrial and organizational psychology: linking theory with practice (pp. 109-129). Oxford, UK, C. Locke.
Hansen, M.(1999). The search-transfer problem: the role of weak ties in sharing knowledge across organizational subunits. Administrative Science Quarterly 44, 82-111
Harel, G. H., & Tzafrir, S. S. (1999).The effect of human resource management practices on the perceptions of organizational and market performance of the firm. Human Resource Management, 38(3), 185-199
Helmers, S. A.(1999). Knowledge management: Building on what we know. Westford, MA, The Harvard Computing Group, Inc.
Hendriks, P. (1999). Why share knowledge? The influence of ICT on the motivation for knowledge sharing. Knowledge and Process Management, 6(2) 91
Hendriks, P. H. J. (2001). Many rivers to cross: from ICT to knowledge management systems. Journal of Information Technology, 16(2), 57-72
Hofmann, D.A (1997). An overview of the logical and rationale of hierarchical linear models. Journal of Management, 23(6), 723-744
Hofstede, G.(1980). Culture’s consequences: International differences in work –related values. Beverly Hills,CA, Sage.
Hofstede, G. (2001). Culture's Consequences: comparing values, behaviors, Institutions and Organizations across Nations. Thousand Oaks CA: Sage.
Huselid, M. A. (1995). The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of Management Journal, 38, 635-678.
Huselid, M.A., Jackson, S.E., & Schuler, R.S(1997).Technical and strategic human resource management effectiveness as determinants of firm performance. Academy of Management Journal, 40,(1): 171-188
Huysman, M., & Wit De.(2002).Knowledge Sharing in Practice. Dordrecht, Kluwer Academics Publisher.
Ichniowski, C., Shaw, K & Prennushi, G (1997).The effects of human resource management practices on productivity: a study of steel finishing lines. American Economic Review, 87, 291-313
Inkpen, A.C & Dinur, A.(1998). Knowledge management processes and international joint ventures. Organization Science, 9(4), 454-468
Janz, N., & S. Nylin(1998). Butterflies and plants: a phylogenetic study. Evolution ,52, 486–502
Jarvenpaa, S. L. (1998). Communication and Trust in Global Virtual Teams. Journal of Computer Mediated Communication, 3(4)
Jensen, M. M. W. (1996). Specific and general knowledge and organizational structure, Butterworth-Heinemann.
Kalman, M. E. (1996).The motivational role of organizational commitment in the implementation of change: focusing on the attitude behaviour relationship.The annual conference of the Speech communication Association. San Diego, CA
Kang, S.-C., Morris, S. S., & Snell, S. A. In press. Relational archetypes, organizational learning and value creation: extending the human resource architecture. Academy of Management Review.
Katz, R., & Allen., T.(1982). Investigating the not invented here (NIH) syndrome: a look at the performance, tenure and communication patterns of 50 R&D projects groups. R&D Management, 12(1), 7-19.
Katzenbach, J., & Williams, K.D.(1993).The discipline of teams. Harvard Business Review, 71(2), 111-120
Kedia, B. L., & Bhagat, R.S.(1988). Cultural constraints on transfer of technology across nations: implications for research in international and comparative management. Academy of Management Review, 13(4), 559–571
Kerr, N. L. (1989). Illusions of efficacy: the effects of group size on perceived efficacy in social dilemmas. Journal of Experimental Social Psychology, 25, 287-31
Kerr, N.L.,& Bruun, S.E (1983).The dispensability of member effort and group motivation losses: free-rider effects. Journal of Personality and Social Psychology, 44, 78-94
Kirkman, Bradley L., & Shapiro, Debra L. (2000). Understanding why team members won't share: an examination of factors related to employee receptivity to team-based rewards. Small Group Research 31 (2), 175-209
Kogut, B & Zandar., U.(1993) Knowledge of the firm and the evolutionary theory of the multinational corporation. Journal of International Business Studies, 24 (4), 625-646
Kollock, P. (1998). Design Principles for Online Communities. PC Update,15(5),58-6
Lam, A. (2000).Tacit knowledge, organizational learning, and societal institutions: an integrated framework. Organizational Studies, 21(3), 487-513
Lee, C., & Yang, J.(2000).Knowledge Value Chain. Journal of Management, 19 (9), 783-793
Lent, R. W., Brown, S.D, & Hackett, G.(1994). Toward a unifying social cognitive theory of career and academic interest, choice, and performance. Journal of Vocational Behavior, 45, 79-122
Leonard, D. (1995). Wellsprings of knowledge: building and sustaining the source of innovation. Boston, Harvard Business School Press.
Liao Hui, & Chuang A. (2004). A multilevel investigation of factors influencing employees service performance and customer outcomes. Academy of Management Journal, 47(1), 41 58
Liebowitz, J.(1999).Knowledge Management Handbook. Boca Raton, FL, CRC Press.
Lindsley, D. H., Brass, D.J., & Thomas (1995). Efficacy-performance spirals: a multilevel perspective. Academy of Management Review, 20, 645-678
Liss, K. (1999). Do we know how to do that? Understanding knowledge management. Harvard Management Review, 1(4)
Locke, E. A., Frederick, E., Lee, C., and Bobko, P (1984) .Effect of Self-Efficacy, Goals and Task Strategies on Task Performance. Journal of Applied Psychology (69:2), 241-251.
Lowendahl, B, Revang, O., & Fosstenlokken, S. N.(2001).Knowledge and value creation in professional service firms. Human Relations, 54, 911-931
MacDuffie(1995). Human resource bundles and manufacturing performance: organizational logic and flexible production systems in the world auto industry. Journal of Industrial and Labor Relations Review, 48, 197-221.
Malhotra, Y. (1998).Deciphering the knowledge management hype. Journal for Quality & Participation, 21(4), 58-60
Marks, M. A., Mathieu, J.E., & Zaccaro, S.J.(2001). A temporally based framework and taxonomy of team processes. Academy of Management Review, 26, 356-376
Mayer, R. C., Davis, J.H & Schoorman, F.D(1995).An integrative model of organisational trust. Academy of Management Journal, 20(3), 709-737
McAllister, D. J. (1995).Affect- and cognition-based trust as foundations for interpersonal cooperation in organizations. Academy of Management Journal, 38, 24-59
McDermott, R. (1999). Why Information Technology Inspired but Cannot Deliver Knowledge Management. California Management Review, 41(4), 103-117
McElroy, M. W.(2003).The New Knowledge Management; Complexity, Learning, and Sustainable Innovation. New York, NY, Butterworth-Heinemann.
McEvoy, G. M., & Cascio.W.F(1985). Strategies for reducing employee turnover: a meta analysis. Journal of Applied Psychology, 70, 342-53
Nahpiet, J. & Ghoshal., S.(1998).Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 40(2), 242-66
Neely, A. (1998).A Measuring performance-Why, What, How, London, Profiel Books Ltd.
Newell, S., & Swan.J.(2000).Trust and inter-organizational networking. Human Relations, 53(10), 1287-1328
Noe,R.A., Colquitt, J.,Simmering, M.J., & Alvarez, S.A (2003).Knowledge Management: developing intellectual and social capital. In managing knowledge for sustained competitive advantage. San Francisco, CA, Jossey-Bass.
Nonaka I., & Konna., N.(1998). "The Concept of Ba: Building a Foundation for Knowledge Creation." California Management Review, 40 (3), 40-54.
O’Dell, C., & Grayson., J. (1998). If only we knew what we know: identification and transfer of internal best practices. California Management Review, 40(3), 154-174
Pajares (2002).Overview of social cognitive theory and of self-efficacy. 12-8-04.From http://www.emory.edu/EDUCATION/mfp/eff.html. (http://en.wikipedia.org).
Parker, S. K.(2000). From passive to proactive motivation: the importance of flexible role orientations and role breadth self-efficacy: Applied Psychology : An International Review, 49, 447–469
Pascarella, E.(1997).College's influence on principled moral reasoning. Educational Record, 78(3,4), 47-55
Pfeffer, J.(1994).Competitive advantage through people. California Management Review, 36(2), 9-28.
Polanyi, M.(1962). Personal knowledge: towards a post-critical philosophy. London, Routledge & Kegan.
Postmes, T., & Spears, R.(1998). Deindividuation and anti-normative behavior: a meta-analysis. Psychological Bulletin, 123, 238-259
Rapoport A, B. G. (1989).Solving public good problems in competition between equal and unequal size groups. Journal of Conflict Resolute, 33, 460–79
Reich, R. B. (1990). Who is us? Harvard Business Review, (January-February), 53-64
Reicher, S. D.,Levine, R. M., & Gordijn, E. (1998). More on deindividuation, power relations between groups and the expression of social identity: three studies on the effects of visibility to the in-group. British Journal of Social Psychology, 37, 15–40
Ruggles, R. (1998). The state of notion: knowledge management in practice. California Management Review, 40 (3), 80-89
Ruppel, C. P & Harrington, S.J.(2001). Sharing Knowledge Through Intranets: a study of organizational culture and intranet implementation. IEEE Transactions on Professional Communication, 44(1), 37
Saks,A. M., & Ashforth, B.E. (2000). Change in job search behavior and employment outcomes. Journal of Vocational Behavior, 56, 277-287
Salleh Yahya., & Wee.-Keat. Goh. (2002). Managing human resources toward achieving knowledge management. Journal of Knowledge Management, 6(5), 457 – 468
Schuler, R. S., Dolan, S. & Jackson, S.E. (2001).Trends and emerging issues in human resource management: global and trans cultural perspectives – introduction. International Journal of Manpower, 22(3), 195-197
Skyrme., & Amidon (1999).Creating a World Trade of Ideas: a global knowledge innovation infrastructure. Knowledge Management, 2(7), 17-20
Smith, J. B.,& Barcley. W.B(1997). The effects of organizational differences and trust on the effectiveness of selling partner relationships. Journal of Marketing, 61, 3-21
Spender, J. C.(1996).Making knowledge the basis of a dynamic theory of the firm. Strategic Management Journal, 45-62
Stajkovic, A. D., & Luthans., F.(1998). Social Cognitive theory and self-efficacy: going beyond traditional motivational and behavioural approaches. Organizational dynamics,(Spring), 62-74
Stewart, T. A.(2001).The wealth of knowledge. London, Nicholas Brealey Publishing
Swan, J.,Newell, S., Scarbrough, H. & Hislop, D. (1999). Knowledge management and innovation: networks and networking. Journal of Knowledge Management, 3(4), 262-75.
Sweeney, J.W.(1973).An experimental investigation of the free-rider problem. Social Science Research, 2, 277-292
Szulanski, G. (1996).Exploring internal stickiness: impediments to the transfer of best practices within the firm. Strategic Management Journal, 17, 27-43
Tjosvold, D.(1988).Effects of shared responsibility and goal interdependence on controversy and decision-making between departments. Journal of Social Psychology, 12 8 (1), 7-18.
Tobin, D. R.(1998).Networking your knowledge. Management Review, 87, 46-48.
Triandis, H. C., & Gelfand, M. J.(1998).Converging measurement of horizontal and vertical individualism and collectivism. Journal of Personality and Social Psychology, 75, 118-128.
Trussler, S. (1998).The Rules of the Game. The Journal of Business Strategy, 19(1), 16-19.
Ulirch, D (1997).Measuring human resources: an overview of practice and perscription for results. Human Resource Management, 36(3), 303-320
Ulirch, D. (1998).Delivering Results: A New Mandate for Human Resource Professionals.Boston, MA, Harvard Business School Press.
Van de Kragt, A. J. C., Orbell, J. M., & Dawes, R. M.(1983). The minimal contributing set as a solution to public goods problems. American Political Science Review 77, 112–122
Vancouver, J. B., Thompson, C. M., & Williams, A. A.(2001). Illusions of efficacy: the effects of group size on perceived efficacy in social dilemmas. Journal of Experimental Social Psychology, 25, 287-313
Wagner, J. A. (1995). Studies of individualism- collectivism: effects on cooperation in groups. Academy of Management Journal, 38(1), 152-171
Wah, L.(1999).Making knowledge stick. Management Review, (24)29
Walsh, J. P., Henderson,C.M.,& Deighton, J. (1988). Negotiated belief structures and decision performance: an empirical investigation. Organizational behaviour and Human Decision Processes, 194-216.
Weldon, E., & Mustari, E.L(1988).Cognitive loafing: the effects of accountability and shared responsibility on cognitive effort. Personality and Social Psychology Bulletin, 14, 159-171
Williams, M. J. (1997). Performance appraisal is dead. Long live performance management. Harvard Management review, 1, 6
Wright, P. M. & Mahan M., G.C(1992).Theoretical perspectives for strategic human resource management. Journal of Management, 18, 295-320
Wright, P. M., Snell, S. A., McMahan, G. C. (1997).Strategic human resource management: building human capital and organizational capacity, SHRM Foundation and Human Resource Planning Society.
Wright, P.M., Smart, D.L., & McMahan, G.C(1995).Matches between human resource management and strategy in NCCA basketball teams. Academy of Management Journal, 38, 1052-1074
Youndt, M., & Snell, S.(2004).Human Resource Configurations, Intellectual Capital and Organizational Performance. Journal of Management Issues, 16(3), 337-361
Youndt, M.A., Snell, S.A., Dean, J.W., & Lepak, D.P (1996)Human resource management, manufacturing strategy, and firm performance. Academy of Management Journal, 39(4), 836-866