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研究生: 丁志帆
Ting, Chih-Fan
論文名稱: 從夥伴關係觀點探討合資企業之衝突管理-以I公司為例
A research of conflict management in joint venture in partner relationship perspective –A Case Study of the “I” company
指導教授: 楊朝旭
Young, Chaur-Shiuh
學位類別: 碩士
Master
系所名稱: 管理學院 - 高階管理碩士在職專班(EMBA)
Executive Master of Business Administration (EMBA)
論文出版年: 2022
畢業學年度: 110
語文別: 中文
論文頁數: 33
中文關鍵詞: 夥伴關係衝突管理合資企業任務型衝突關係型衝突
外文關鍵詞: conflict management, Partnership perspective, Individual corresponding methods, Task-based conflicts, Relationship-based conflicts
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  • 本研究旨在從夥伴關係觀點探討合資企業之衝突管理。合資企業是指兩家或兩家以上的獨立公司,為了達到共同目標與資源互補之綜效所共同創立的新企業體,合資各方秉持合作互惠原則,共同貢獻其資源於企業經營、共同承擔風險並共享利潤。合資企業常因文化差異性與目標的不一致性,容易引發合作夥伴間的衝突,並進而影響合資企業之績效與存續。夥伴關係是雙方或多方組織對未來彼此間分享資訊、風險與報酬的一種承諾。本研究認為夥伴關係使參與者擁有共同目標,彼此之間在基於信任,利潤共享與風險共同承擔的原則下進行交易與互動,適合解決合資企業之衝突。
    本研究藉由個案研究方法,訪談業界專家對個案公司在夥伴關係各階段可能發生的衝突應如何進行管理之看法,經由彙整文獻及專家意見後,形成本研究之結論與建議。研究發現當雙方母公司在所擁有資源與背景差異較大時,衝突是難以避免的,需藉由調整合適的夥伴關係來化解衝突,改善合資公司資源互補之綜效。
    合資公司之間的夥伴關係,會隨著外在環境變化而有所不同,並引發形式不一的衝突,本研究給出背景、資源差異較大的母公司間發生衝突的建議管理方式,即利用功能適配性來分配職能主導方以降低任務型衝突、利用信任與承諾來緩解合資雙方的關係型衝突等,期望能提供給後續具相似合資需求的個案一些參考價值。

    This study aims to explore conflict management in joint ventures from a partnership perspective. A joint venture refers to a new enterprise jointly established by two or more independent companies. In order to achieve the synergy of common goals and complementary resources, risk and share the profit. Due to cultural differences and inconsistencies in goals, joint ventures often lead to conflicts between partners, which in turn affects the performance and survival of joint ventures. A partnership is a commitment by two or more parties to share information, risks and rewards with each other in the future. This study believes that partnership enables participants to have a common goal, conduct transactions and interactions with each other based on the principles of trust, profit sharing, and risk sharing, and is suitable for resolving conflicts in joint ventures.
    Through the case study method, this research interviews industry experts on how to manage the conflicts that may occur in each stage of the partnership. After compiling literature and expert opinions, the conclusions and recommendations of this study are formed. The study found that when the resources and backgrounds owned by the parent companies of the two parties are quite different, conflicts are inevitable. It is necessary to adjust the appropriate partnership to resolve the conflict and improve the synergy of resource complementarity of the joint venture.
    The partnership between joint venture companies will vary with the change of the external environment and will lead to conflicts in different forms. This study provides a suggested management method for conflicts between parent companies with large differences in background and resources, namely, use functional adaptability to assign functional leaders to reduce task-based conflicts, and use trust and commitment to alleviate relationship-based conflicts between joint venture parties. It is expected to provide some reference values for subsequent cases with similar joint venture needs.

    目錄 第一章 緒論 1 第一節 研究背景 1 第二節 研究動機與目的 1 第三節 研究流程 2 第四節 研究貢獻 3 第二章 文獻探討 4 第一節 合資企業定義與理論 4 第二節 合資企業的成功因素 7 第三節 夥伴關係理論 8 第四節 衝突管理 11 第三章 研究方法與設計 15 第一節 質性研究方法 15 第二節 研究設計 17 第四章 產業背景與個案介紹 20 第一節 產業環境 20 第二節 產業結構分析 21 第三節 個案分析 23 第五章 命題與分析 27 第六章 研究結論與建議 31 第一節 研究結論 31 第二節 研究建議與貢獻 32 第三節 研究限制 33 參考文獻 I 附錄 IV 附錄一 企業訪談大綱 IV 附錄二 訪談稿整理 VI   圖 目 錄 圖1-1 研究流程圖 2 圖3-1 研究架構 17 圖4-1 董事會架構圖 26 圖4-2  I公司組織架構圖 26 表 目 錄 表2-1  合資企業之相關理論 6 表2-2  合資企業之成功要素 8 表2-3  影響夥伴關係之因素 10 表3-1  訪談對象 19 表4-1  I公司與主要競爭對手比較差異 22 表4-2  I公司SWOT分析圖 23 表4-3  母公司間夥伴適配性一覽 25

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