| 研究生: |
丁志帆 Ting, Chih-Fan |
|---|---|
| 論文名稱: |
從夥伴關係觀點探討合資企業之衝突管理-以I公司為例 A research of conflict management in joint venture in partner relationship perspective –A Case Study of the “I” company |
| 指導教授: |
楊朝旭
Young, Chaur-Shiuh |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 高階管理碩士在職專班(EMBA) Executive Master of Business Administration (EMBA) |
| 論文出版年: | 2022 |
| 畢業學年度: | 110 |
| 語文別: | 中文 |
| 論文頁數: | 33 |
| 中文關鍵詞: | 夥伴關係 、衝突管理 、合資企業 、任務型衝突 、關係型衝突 |
| 外文關鍵詞: | conflict management, Partnership perspective, Individual corresponding methods, Task-based conflicts, Relationship-based conflicts |
| 相關次數: | 點閱:88 下載:10 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
本研究旨在從夥伴關係觀點探討合資企業之衝突管理。合資企業是指兩家或兩家以上的獨立公司,為了達到共同目標與資源互補之綜效所共同創立的新企業體,合資各方秉持合作互惠原則,共同貢獻其資源於企業經營、共同承擔風險並共享利潤。合資企業常因文化差異性與目標的不一致性,容易引發合作夥伴間的衝突,並進而影響合資企業之績效與存續。夥伴關係是雙方或多方組織對未來彼此間分享資訊、風險與報酬的一種承諾。本研究認為夥伴關係使參與者擁有共同目標,彼此之間在基於信任,利潤共享與風險共同承擔的原則下進行交易與互動,適合解決合資企業之衝突。
本研究藉由個案研究方法,訪談業界專家對個案公司在夥伴關係各階段可能發生的衝突應如何進行管理之看法,經由彙整文獻及專家意見後,形成本研究之結論與建議。研究發現當雙方母公司在所擁有資源與背景差異較大時,衝突是難以避免的,需藉由調整合適的夥伴關係來化解衝突,改善合資公司資源互補之綜效。
合資公司之間的夥伴關係,會隨著外在環境變化而有所不同,並引發形式不一的衝突,本研究給出背景、資源差異較大的母公司間發生衝突的建議管理方式,即利用功能適配性來分配職能主導方以降低任務型衝突、利用信任與承諾來緩解合資雙方的關係型衝突等,期望能提供給後續具相似合資需求的個案一些參考價值。
This study aims to explore conflict management in joint ventures from a partnership perspective. A joint venture refers to a new enterprise jointly established by two or more independent companies. In order to achieve the synergy of common goals and complementary resources, risk and share the profit. Due to cultural differences and inconsistencies in goals, joint ventures often lead to conflicts between partners, which in turn affects the performance and survival of joint ventures. A partnership is a commitment by two or more parties to share information, risks and rewards with each other in the future. This study believes that partnership enables participants to have a common goal, conduct transactions and interactions with each other based on the principles of trust, profit sharing, and risk sharing, and is suitable for resolving conflicts in joint ventures.
Through the case study method, this research interviews industry experts on how to manage the conflicts that may occur in each stage of the partnership. After compiling literature and expert opinions, the conclusions and recommendations of this study are formed. The study found that when the resources and backgrounds owned by the parent companies of the two parties are quite different, conflicts are inevitable. It is necessary to adjust the appropriate partnership to resolve the conflict and improve the synergy of resource complementarity of the joint venture.
The partnership between joint venture companies will vary with the change of the external environment and will lead to conflicts in different forms. This study provides a suggested management method for conflicts between parent companies with large differences in background and resources, namely, use functional adaptability to assign functional leaders to reduce task-based conflicts, and use trust and commitment to alleviate relationship-based conflicts between joint venture parties. It is expected to provide some reference values for subsequent cases with similar joint venture needs.
英文部分
1. Dwyer, F.Robert, Schurr, Paul H.C., Oh, Sejo (1987). Developing Buyer-seller Relationships. Journal of Marketing, 51, 11-27.
2. Hennart, Jean-Francois (1991). The transaction costs theory of Joint vertures: an empirical study of Japanese subsidiaries in the United States. Management Science, 37, 483-497.
3. Lambert, Emmenihainz D.M. & Gardner,J.D. (1996). So you think you want a partner. Marketing Management, 5, 25-41.
4. Wernerfelt B. (1984). A resource-based view of the firm. Strategic Management Journal, 5(2), 171-180.
5. Tsang, Eric W.K (2000). Transaction cost and resource-based explanations of Joint ventures: A comparison and synthesis. Organization Studies, 21, 215-242.
6. Aiken, M. and Hage (1986). Organizational Interdependence and Intra-organizational Structure, American sociological Review, 6, 912-931.
7. Pfeffer, J. and Nowark, P. (1976). Joint Ventures and Inter-organizational Inter-dependence, Administrative Sciences Quarterly, 21, 3:398-418.
8. Coase, R. H. (1937). The Nature of the Firm, Economic, November, 386-403.
9. Dollonger, Marc J., Golden, Peggy A., & Sanxton, Todd (1997), The effect if reputation on the decision to joint venture. Strategic Management Journal, 18, 127-140.
10. Brandenburger, A., & Nalebuff, B. (1996). Co-opetition. New York: Doubleday.
11. Nielsen, Richards. (1988). C0-operaive strategy, Strategic Management Journal, 9, 475-492.
12. Parkhe, Arvind (1993). Strategic alliance structuring: a game theoretic and transaction cost examination of inter-firm cooperation, Academy of Management Journal, 36, 794-829.
13. Makhija, Mona V., & Ganesh, Usha (1997). The relationship between control and partner learning in learning-related Joint ventures, Organization Science, 8, 508-527.
14. Hannart, Jean-Francois, Kim, Dong-Jae & Zeng, Ming (1998). The impact of Joint Venture Status on the longevity of Japanese Stakes in U.S. manufacturing affiliates. Organization science, 9, 382-395.
15. Child, John. (2002). A configurational analysis of international Joint ventures. Organization Studies, 23, 781-815.
16. Li Jing Zhou, Changhui & Zajac, Edward J (2009). Control collaboration and productivity in international joint ventures: Theory and evidence. Strategic Management Journal, 30, 865-884.
17. Das, T.K. & Teng, Bing-sheng, (2002). The dynamic of alliance conditions in the alliance development process. Journal of Management Studies, 39, 725-746.
18. Inkpen, Andrew C & Beamish, Paul W (1997). Knowledge, Bargaining power and the Instability of international joint ventures. Academy of Management Review, 22, 177-202.
19. Ellarm, L.M (1991). Life cycle patterns in industrial buyer-seller partnerships. International Journal of Physical Distribution and Logistics Management, 21, 12-21.
20. Lambert, Emmenihainz D.M. & Gardner,J.D. (1996). So you think you want a partner. Market Management, 5, 25-41.
21. Lee, J. -N. & Kim, Y. -G. (1999). Effect of partnership quality on IS outsourcing success: Conceptual framework and empirical validation. Journal of Management Information System, 15(4), 29-61.
22. M Maloni, WC Benton (2000). Power influences in the supply chain, Journal of Business logistics, 7, 75-84.
23. Wathne, Kenneth H., & Heide, Jan B. (2004). Relationship governance in a supply chain network. Journal of Marketing, 68, 73-89.
24. Jap, Sandy D. & Ganesan, Shankar (2000). Control mechanisms and the relationship life cycle: Implications for safeguarding specific investment and developing commitment. Journal of Marketing Research, 37, 227-245.
25. Jeffries, Frank L. & Reed, Richard (2000). Trust and adaptation in relational contracting. Academy of Management Review, 872-882.
26. RM Morgan, SD Hunt (1994). The commitment-trust theory of relationship marketing. Journal of marketing, 58(3), 20-38.
27. IR Macneil (1980). Power, contract, and the economic model, Journal of Economic Issues,
28. K, Jehn & C., Bendersky (2003). Intragroup conflict in organizations: A contingency perspective on the conflict-out-come relationship. Research in Organizational Behavior, 25, 187-242.
29. LR Pondy (1967). Organizational conflict: Concepts and models, Administrative science quarterly,
30. LH Pelled, KM Eisenhardt & KR Xin. (1999). Exploring the Black Box: An analysis of work group diversity, conflict and performance, 44(1), 1-28.
31. AC Amason (1996). Distinguishing the Effects of Functional and Dysfunctional Conflict on Strategic Decision Making: Resolving a Paradox for Top Management Teams, Academy of Management Journal, 39, 123-148.
32. Maier, N. R. F., & Hoffman, L. R. (1961). Organization and creative problem solving. Journal of Applied Psychology, 45(4), 277–280.
33. AC Amason, HJ Sapienza (1997). The effects of top management team size and interaction norms on cognitive and affective conflict, Journal of Management, 23(4), 495-516.
34. Karen A. Jehn (1995). A Multimethod Examination of the Benefits and Detriments of Intragroup Conflict, Administrative Science Quarterly, 40(2), 256-282.
35. Karen A. Jehn, Elizabeth A. Mannix (2001). The Dynamic Nature of Conflict: A Longitudinal Study of Intragroup Conflict and Group Performance, Academy of management journal, 44(2), 238-251.
36. Simons, T. L., & Peterson, R. S. (2000). Task conflict and relationship conflict in top management teams: the pivotal role of intragroup trust. Journal of applied psychology, 85(1), 102.
37. Hendrix, W. H., Robbins, T., Miller, J., & Summers, T. P. (1998). Effects of procedural and distributive justice on factors predictive of turnover. Journal of social behavior and personality, 13(4), 611.
38. Thomas, K. W. (1974). Thomas-Kilmann conflict mode survey. Tuxedo, NY: Xicom.
39. Barker, J. R. (1999). The discipline of teamwork: Participation and concertive control. Sage Publications.
40. Benbasat, I., Goldstein, D. K., & Mead, M. (1987). The case research strategy in studies of information systems. MIS quarterly, 369-386.
41. Crabtree, B. F., & Miller, W. L. (2022). Doing qualitative research. Sage publications.
中文部分
1. 于卓民,(2002),國際企業:管理與導向,台北:智勝文化。
2. 黃銘章&邱雅萍,(2004),國際合資子公司管理控制之研究-雙邊母公司觀點下的理論架構,管理思維與實務學術研討會論文集,頁991-1003。
3. 汪明生&朱斌婷,(1999),衝突管理,台北:五南出版社。
4. 陳萬淇,(1995),個案研究法,華泰書局,台北。