今日資訊科技變化快速，企業所處市場環境劇烈變化。如何有效利用現有的相關資料，以適當的數學計算佐以決策，成為企業組織在資訊科技使用上重要的方法。隨資訊科技的優化進步，決策支援系統已是管理階層用以決策的其中一項重要工具。然而，過去的文獻研究為針對單一情境問題，或量化的解決方式來探討，但企業決策情境多端，企業成長策略有週期性變化，也非所有問題都能以量化處理，有些問題是模糊或質性的。因此，本研究以決策支援系統為主軸，於系統中融合三種成長策略情境，分別針對成長策略合適性評估模式、組織能耐效用評量模式、資源能耐分配策略模式，讓企業當面臨不同時期重點能耐投入、能耐分配策略效率、成長策略重點能耐的不同情境時得以評估。其中使用到模式分別為模糊理論與資料包絡分析法CCR模式，契約理論與資料包絡分析法BCC模式，策略效用矩陣與動態賽局來轉換能耐因子。故本研究欲建構之系統，希望協助管理者未來在應對市場競爭時，可透過適宜的分析，來評估選擇決策方案。

Nowadays, information technology is rapidly changing, and enterprises in the market environment have changed considerably. Enterprise organizations must effectively use the related data and suitable math models to assist decision-making. With the development of information technology, a decision support system is a crucial tool to help managers in decision-making. Some of the researches have previously focused on a single business situation or quantitative method. However, business decisions are complex, and business growth strategies change periodically. The decision problem could not be resolved through quantification. Some of the problems are fuzzy and qualitative. Therefore, this research is essential for decision support systems and combined three different growth strategies in the system. The research focused on the suitable growth strategy evaluation model, organization ability effectiveness evaluation model, and resource ability allocation evaluation model so that the enterprise can evaluate capability enhance, capability allocated, strategy efficiency, and growth strategy under different situations. The calculation of the organization ability effectiveness evaluation model was performed using the fuzzy theory and a data envelopment analysis-CCR model. The calculation of the resource ability allocation evaluation model was performed using the contract theory and a data envelopment analysis-BCC model. The calculation of the suitable growth strategy evaluation model was performed using a data envelopment analysis-BCC model and dynamic game model. The study constructed a system prototype to assist managers in selecting a suitable analysis model and determined the strategy to sustain in a competitive market.

中文文獻
蔡華齡 (2016).量化能耐基礎之組織競爭優勢評量模式.國立成功大學工業與
資訊管理研究所博士論文。
李亭 (2018).探討不同產品生命週期之企業資源與能耐績效.國立成功大學工業與資訊管理研究所碩士論文。
江綺惠 (2018).企業資源能耐之分配策略分析.國立成功大學工業與資訊管理研究所碩士論文。
蔡馨儀 (2018).探討在不同水準之資源和能耐下成長策略的競爭優劣勢.國立成功大學工業與資訊管理研究所碩士論文。

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