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研究生: 黃家蔚
Huang, Chia-Wei
論文名稱: 促銷方式、產品涉入程度與促銷情境對消費者品牌評價與購買意願之影響
The Effect of Promotion Type, Promotion Situation, and Product Involvement on Brand Evaluations and Purchase Intention.
指導教授: 蔡明田
Tsai, Ming-Tien
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系
Department of Business Administration
論文出版年: 2004
畢業學年度: 92
語文別: 中文
論文頁數: 125
中文關鍵詞: 購買意願促銷方式產品涉入程度促銷情境品牌評價
外文關鍵詞: Brand Evaluation, Purchase Intention, The Way of Sales Promotion, Product Involvement, Promotion situation
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  •   促銷活動是經常被使用的短期銷售誘因工具,被設計用來刺激消費者或經銷商,以產生較快速或更多特定產品或服務的購買。本研究希望藉由瞭解促銷方式與對品牌評價與購買意願的影響。本研究的主要目的:
    1.不同的促銷方式對品牌評價和購買意願的影響效果。
    2.不同的產品涉入程度下,不同的促銷方式對其品牌評價和購買意願的
    影響效果。
    3.不同促銷情境下,不同的促銷方式對品牌評價和購買意願的影響效果。

      本研究以實驗設計之方式,進行2×2×4的實驗,本研究採三因子組間實驗設計。為2(促銷方式:價格促銷、非價格促銷)x2(產品涉入程度:高涉入、低涉入)x4(促銷情境:限量、限時、限時限量、不限制)的實驗設計。以南部大學在學學生為樣本實驗對象,產品以數位相機和速食麵分別代表高、低涉入,並透過變異數分析等資料分析工具驗證所提出之理論,探討促銷方式對消費者品牌評價與購買意願之影響。

      經由分析實驗所得結果,本研究獲得以下結論:
    1.不同的促銷方式對品牌評價和購買意願有顯著影響。
    2.不同的產品涉入程度下,促銷方式對消費者品牌評價和購買意願有部分影響效果
    3.不同的促銷情境下,促銷方式與品牌評價之關係部分有部分影響效果。

      Sales promotion is usually a short-term selling cause tool; it excites consumers or retailing to bring faster and more product or service. This research wants to understand sales promotion affect brand evaluation and purchase intention. The main objectives are as followed: first, we want to know the ways of sales promotion have influences on brand evaluations and purchase intentions or not. Second, we want to know the considering different product involvements, the ways of sales promotion have influences on brand evaluations and purchase intentions or not. Third, the considering different promotion situation, the ways of sales promotion have influences on brand evaluations and purchase intentions or not.
      In this research, We investigate what kinds of effects, including main and interactive effects, the ways of sales promotion(price discount or premium) promotion situation(limited amount、limited time、limited amount and time、without any limits) product involvement(high or low)would have on brand evaluations and purchase intentions.According to MANOVA analysis, we have some findings as follows:
    1. The ways of sales promotion have influences on brand evaluations and purchase Intentions.
    2. Considering different product involvements, the ways of sales promotion have a portion of influences on brand evaluations and purchase Intentions.
    3. Considering different promotion situation, the ways of sales promotion have a portion of influences on brand evaluations and purchase intentions.

    目錄 ……………………………………………………………………I 圖目錄 …………………………………………………………………III 表目錄 …………………………………………………………………IV 第一章 緒論 ………………………………………………………………1 第一節 研究動機與背景 ………………………………………………1 第二節 研究目的 ………………………………………………………3 第三節 研究流程 ………………………………………………………4 第二章 文獻探討…………………………………………………………5 第一節 促銷活動的定義………………………………………………5 第二節 促銷活動的分類………………………………………………8 第三節 產品涉入與促銷情境 ………………………………………11 第四節 品牌評價與購買意願 ………………………………………16 第三章 研究方法 ………………………………………………………25 第一節 觀念性架構 …………………………………………………25 第二節 研究變項之操作性定義與衡量………………………………26 第三節 研究假說 ……………………………………………………28 第四節 實驗設計 ……………………………………………………32 第五節 分析方法 ……………………………………………………35 第六節 問卷設計 ……………………………………………………36 第四章 實證分析與結果…………………………………………………38 第一節 樣本結構 ……………………………………………………39 第二節 資料轉換與處理 ……………………………………………40 第三節 信度分析 ……………………………………………………42 第四節 變異數分析之假設檢定 ……………………………………43 第五節 整體模型顯著性分析 ………………………………………45 第六節 各變數對品牌評價和購買意願之影響………………………46 第五章 結論與建議 ……………………………………………………86 第一節 研究結論 ……………………………………………………86 第二節 行銷實務上的意涵 …………………………………………88 第三節 研究限制 ……………………………………………………89 第四節 未來研究建議 ………………………………………………90 參考文獻 ………………………………………………………………………91

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