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研究生: 王偉國
Wang, Weu-Kuo
論文名稱: 消費者使用科技創新產品之因素探討 -以平板電腦為例
Consumer products using the factors of technological innovation - The Tablet PC Case
指導教授: 蔡明田
Tsai, Ming-Tien
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系碩士在職專班
Department of Business Administration (on the job class)
論文出版年: 2011
畢業學年度: 99
語文別: 中文
論文頁數: 92
中文關鍵詞: 延伸科技接受模式平板電腦認知有用性認知易用性形象便利條件
外文關鍵詞: Extended technology acceptance model, Tablet PC, perceived usefulness, perceived ease of use, image, facilitating conditions
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  • 平板電腦的產業在2010年Apple發表iPAD後正式拉開序幕,一時間百家爭鳴,各種不同功能的產品伴隨著不同型態的作業系統紛紛出爐,而消費者面對如此多樣化的產品究竟會如何選擇?而其中有那些因素會成為考量的重點?
    本研究的目的針對消費者的部份,就使用者的觀點切入,以科技接受模式(Technology Acceptance Model,TAM)及延伸科技接受模式(TAM2)部分構面做為理論基礎,透過問卷調查方式作為資料蒐集的工具,企圖了解消費者在使用如平板電腦此類創新科技產品時,影響其使用與否的因素為何?共收回259份有效問卷,再利用SPSS對平板電腦使用意圖之因素進行實證研究。
    研究的結果發現:
    1.「形象」及「認知易用性」對平板電腦的「認知有用性」有顯著的正向影響。
    2.「認知有用性」對平板電腦的「使用態度」有顯著的正向影響。
    3.「便利條件」對平板電腦的「使用態度」及「使用意圖」有顯著的正向影響。
    4.「認知易用性」對於平板電腦的「使用態度」無顯著相關。
    5.「認知有用性」對平板電腦的「使用意圖」無顯著相關。

    ablet PC industry, Apple released in 2010, was officially kicked off iPAD, contending for a time, a variety of products with different functions in different types of operating systems have released, and consumers faced with such a variety of products to choose what will ? What are the factors which will become the focus of consideration?
    The purpose of this study for the part of consumers to the viewpoint of the user, technology acceptance model (Technology Acceptance Model, TAM) and the extended Technology Acceptance Model (TAM2) dimension as part of the theoretical basis, through the questionnaire as data collection tool, an attempt to understand the consumers in the use of innovative technology such as Tablet PC product, the factors that affect its use or why? 259 valid questionnaires were resumed, and then use the Tablet PC using SPSS intention of an empirical study of factors .
    Results of this study:
    1. "Image"and"Perceived ease of used " of the Tablet PC's "Perceived usefulness " have a significant positive effect.
    2. "Perceived usefulness " of the Tablet PC "Attitude toward using " have a significant positive effect.
    3."Facilitiating condition "on the Tablet PC "Attitude toward using " and "Intention of using " have a significant positive effect.
    4. "Perceived ease of used " for the Tablet PC "Attitude toward using " no significant correlation.
    5. "Percived usefulness " of the Tablet PC "Intention of using" no significant correlation.

    摘要 I Abstract II 致謝詞 IV 目錄 V 表目錄 VII 圖目錄 IX 第一章 緒論 1 第一節 研究背景與研究動機 1 第二節 研究目的 2 第三節 研究範圍 3 第四節 研究流程 4 第二章 文獻探討 5 第一節 創新產品的定義 5 第二節 平板電腦概述 7 第三節 平板電腦作業系統及平台 19 第四節 科技接受模式 21 第三章 研究方法 32 第一節 研究架構 32 第二節 研究假設 34 第三節 變數之操作性定義與衡量 36 第四節 研究設計與研究對象 40 第五節 研究分析方法 42 第四章 研究結果分析 47 第一節 樣本結構分析 47 第二節 各構面敘述性統計分析 52 第三節 因素分析與信度分析 56 第四節 效度 58 第五章 結論與建議 72 第一節 研究結果與發現 72 第二節 研究貢獻 77 第三節 研究限制 79 第四節 後續研究建議 80 參考文獻 82 附錄 90

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