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研究生: 林新伶
Ketjinda, Nanisha
論文名稱: Stressors, Job Engagement, Proactive Behavior, and Job Performance: The Moderating Effect of Leader-Member Exchange
Stressors, Job Engagement, Proactive Behavior, and Job Performance: The Moderating Effect of Leader-Member Exchange
指導教授: 林清河
Lin, Chin-Ho
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所
Institute of International Management
論文出版年: 2018
畢業學年度: 106
語文別: 英文
論文頁數: 91
外文關鍵詞: Job stressor, Challenge stressor, Hindrance stressor, Job engagement, Proactive behavior, Job performance, Leader-member exchange
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  • This research gives us the better understanding of the influences among workplace stressors, job engagement, proactive behavior, leader-member exchange and job performance. Following the previous study, this study defines workplace stressors into two types which are challenge stressor and hindrance stressor on proactive behavior by testing them with the direct relationship and indirect relationship through the mediating effect of job engagement moderate. This also tests the effect of proactive behavior and job performance. By consider how employees can improve their engagement with the work, we choose leader-member exchange (LMX) to investigate the moderating effect of LMX on the relationship between workplace stressor and job engagement.
    This research was conducted in Thailand with 319 respondents. First, the factor analysis was used to make sure that all the items are accurate and reliable. Then the confirmatory factor analysis (CFA) and finally the multiple hierarchical regression was used for the analysis. According to the result, the majority of the hypotheses were supported. Almost all of the relationship between challenge-hindrance stressor, job engagement, proactive behavior, job performance is all supported. The moderating effect, however, was not supported which will be discussed in the discussion part.

    TABLE OF CONTENTS ABSTRACT I ACKNOWLEDGEMENT I TABLE OF CONTENTS I LIST OF TABLES V LIST OF FIGURES VIII CHAPTER ONE INTRODUCTION 1 1.1 Research Background. 1 1.1.1 Stressor in Working Place. 1 1.1.2 Job Engagement. 3 1.1.3 Proactive Behavior. 4 1.1.4 Leader-Member Exchange (LMX). 6 1.2 Research Motivation. 7 1.3 Research Objective. 8 1.4 Research Structure 8 CHAPTER TWO LITERATURE REVIEW 10 2.1 Theoretical Background and Definition of Research Constructs. 10 2.1.1 Work Place Stressor. 10 2.1.2 Job Engagement. 14 2.1.3 Proactive Behavior. 15 2.1.4 Leader-Member Exchange (LMX). 17 2.2 Hypothesis Development. 18 2.2.1 Challenge Stressor and Job Engagement. 18 2.2.2 Hindrance Stressor and Job Engagement. 18 2.2.3 Job Engagement and Proactive Behavior. 19 2.2.4 The Mediating Role of Job Engagement. 21 2.2.5 Proactive Behavior and Job Performance. 25 2.2.6 The Moderator Role of LMX. 26 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 28 3.1 Research Framework. 28 3.2 Summary of Hypotheses. 29 3.3 Construct Measurement. 30 3.3.1 Challenge Stressor. 30 3.3.2 Hindrance Stressor. 31 3.3.3 Job Engagement. 31 3.3.4 Proactive Behavior. 32 3.3.5 Job Performance. 33 3.3.6 Leader-Member Exchange (LMX). 34 3.3.7 Control Variables. 35 3.4 Questionnaire Design. 35 3.5 Sampling Plan. 36 3.6 Method of Analysis. 36 3.6.1 Descriptive Statistical Analysis. 36 3.6.2 Confirmatory Factor Analysis (CFA). 36 3.6.3 Hierarchical Multiple Regression. 37 CHAPTER FOUR RESEARCH ANALYSIS AND RESULTS 38 4.1 Descriptive Analysis. 38 4.1.1 Sample and Data Collection. 38 4.1.2 Characteristic of Respondents. 39 4.1.3 Reliability Test. 40 4.2 Confirmatory Factor Analysis (CFA). 42 4.2.1 CFA of Challenger Stressor (CS). 43 4.2.2 CFA of Hindrance Stressor (HS). 44 4.2.3 CFA of Job Engagement (JE). 44 4.2.4 CFA of Taking Charge (TC). 46 4.2.5 CFA of Voice (V). 46 4.2.6 CFA of Individual Innovation (II). 47 4.2.7 CFA of Problem Preventing (PP). 48 4.2.8 CFA of Job Performance (JP). 48 4.2.9 CFA of Leader-Member Exchange (LMX). 49 4.2.10 Overall CFA. 50 4.2.11 Comparison between this research proposed model and another model. 55 4.3 Correlation Matrix. 56 4.5 T-Test. 58 4.6 Common-Method Variance (CMV). 59 4.7 Hierarchical Regression Analysis. 60 4.7.1 Mediating Effect Regression Analysis. 60 4.7.2 Direct Effect Regression Analysis. 70 4.7.3 Moderating Effect Regression Analysis. 71 CHAPTER FIVE CONCLUSION AND SUGGESTIONS 74 5.1 Research Conclusion and Discussions. 74 5.1.1 Discussion. 74 5.2 Research Contribution. 78 5.2.1 Managerial Implication. 78 5.2.1 Academic Implication. 79 5.3 Research Limitation and Future Research Suggestion. 79 REFERENCES 81 APPENDICES 86

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