「知識」近年來在策略上被認為是提升組織競爭優勢的重要資源。而知識流的流程與績效會強烈的影響著知識管理的績效。因此本研究將以探索知識流的障礙出發，討論企業知識分享與知識整合的影響因子。本研究定位為探索性的質性研究，而對於結構性的問題將會採量化的方法來加以分析。利用文獻探討及深度訪談，從知識流的障礙面探討企業知識分享與知識整合的影響因子，並從研究結果中建構初步影響模式。
本研究的主要研究目的，為探索知識流中的影響因子。首先，籍由各別對三家國營及三家私營企業進行深度訪談，以了解其公司在知識流中面臨了哪些問題，而其訪談大鋼主要是依據CHAT模型來建構。接著藉由情境及內容分析來對搜集到的資料進行分析，並根據研究結果來設立研究假設。
根據研究結果建立知識流影響因子的完整架構。研究結果期望可以作為不同產業管理者執行知識管理以及引進知識管理系統的參考。同時也可作為對知識管理議題有興趣的學術研究者之參考。

Knowledge management is deemed an essential approach in obtaining competitive advantages. The process and outcome of knowledge flow strongly affects knowledge management performance. Hence, this study aims to explore the influencing factors of knowledge flow in organizations. Qualitative and quantitative methods were conducted in this research. Based on the results, a comprehensive framework concerning the influencing factors of knowledge flow was constructed.
This study aims to explore the influencing factors of knowledge flow in organizations. Qualitative in-depth interviews with 6 companies were conducted to obtain their views concerning knowledge flow in an organization. An interview guide based on a revised CHAT model was constructed. Context analysis (Pettigrew, 1987) and content analysis (Berg, 2000) were used to analyze the results. According to the results, research propositions were constructed.
Based on the results, a comprehensive framework concerning the influencing factors of knowledge flow was constructed. The results are expected to provide references for managers in the companies when implementing knowledge management and constructing knowledge management systems. For those who are interested in studying or introducing knowledge management in business, this research is expected to provide a comprehensive framework and serve as an essential reference for the academy and the practice.

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