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研究生: 翁葡琴
Undrakh Purevlochin
論文名稱: 疫情衝擊中的一線曙光:探討領導者之工作家庭衝突、領導風格、行為因應策略與性別差異對於幸福感的影響
Seeking the Silver Lining for Leaders` Well-being in COVID-19: Understanding the Impacts of Work-Family Conflict, Leadership Style, Coping Strategy, and Gender Differences
指導教授: 張佑宇
Chang, Yu-Yu
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所
Institute of International Management
論文出版年: 2021
畢業學年度: 109
語文別: 英文
論文頁數: 101
外文關鍵詞: Work-family conflict, Job-related well-being, Servant Leadership, Coping Strategy, Time-based WFC, Strain-based WFC
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  • Due to the profound impacts of COVID-19, personnel’s psychological health has been largely affected by the uncertainty and insecurity caused by the pandemic-induced turbulence. A growing body of research has been done to understand what enhances and hinders the personnel's well-being in the workplace. Leaders in work settings (e.g. executives, managers, entrepreneurs, etc.) are responsible not only for their own work, but the administrative and supervisory duties in the organization. However, the understanding of leaders’ well-being is surprisingly rare. Our study investigates the link between leaders’ work-family conflict (time and strain-based) and their job-related well-being. In addition, we drew upon the conservation of resource theory and examined the moderating role of leaders’ servant leadership style and the coping strategy for work-family conflict (WFC). By using a dyadic data from 516 participants (231 leaders and 285 of their direct subordinates) in Mongolian organizations, we discoevered that strain-based WFC (not for time-based WFC) is negatively related to leaders’ job-related well-being. Furthermore, based on the moderated hierarchical regression analysis, our findings suggest that servant leadership style intensifies the negative impacts of strain-based WFC on job-related well-being. In contrast, servant leadership positively moderates the relationship between time-based WFC and job-related well-being. In addition, results indicate that when leaders cope with their WFC by prioritizing job duty and familial responsibilities, time-based WFC (strain-based WFC) has stronger positive (stronger negative) effect on their job-related well-being. From the view of role congruity theory, we also found that strain-based WFC has a stronger negative influence on female leaders’ well-being than their male counterparts, suggesting that gender disparity remains a reality even to personnel with a leadership position. Theoretical contributions and managerial implications of our findings are discussed.

    ABSTRACT I ACKNOWLEDGEMENTS III TABLE OF CONTENTS V LIST OF TABLES IX LIST OF FIGURES X CHAPTER ONE INTRODUCTION 1 1.1 Research Background and Motivation. 1 1.2 Research Gaps. 3 1.3 Research Questions and Objectives. 6 1.4 Thesis Structure. 7 CHAPTER TWO LITERATURE REVIEW 8 2.1 Definition. 8 2.1.1 Work-family Conflict (WFC). 8 2.1.2 Servant Leadership (SL). 13 2.1.3 Coping Strategy (CS). 14 2.1.4 Job-related Well-being (JRWB). 14 2.2 Development of Hypothesis. 15 2.2.1 The Relationship Between WFC and Overall Well-being. 15 2.2.2 Main Effects of Time-based WFC (TBWFC) on Job-related Well-being. 19 2.2.3 Main Effects of Strain-based WFC (SBWFC) on Job-related Well-being. 20 2.2.4 The Moderating Effect of Servant Leadership in the Relationship Between Time-based WFC and Job-related Well-being. 22 2.2.5 The Moderating Effect of Servant Leadership in the Relationship Between Strain-based WFC and Job-related Well-being. 24 2.2.6 The Moderating Role of Coping by Prioritizing in the Relationship Between Time-based WFC and Job-related Well-being. 26 2.2.7 The Moderating Role of Coping by Prioritizing in the Relationship Between Strain-based WFC and Job-related Well-being. 29 2.2.8 The Moderating Role of Gender. 30 2.3 Theoretical Background. 33 2.3.1 Role Theory. 33 2.3.2 Self-determination Theory. 34 2.3.3. Conservation of Resource (COR) Theory. 35 2.3.4 The Role Congruity Theory. 37 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 38 3.1 The Conceptual Model. 38 3.1.1 Summary of Hypotheses. 39 3.1.2 Research Design. 40 3.1.3 Sample and Data Collection. 40 3.2 Measures. 41 3.2.1 Servant Leadership. 41 3.2.2 Work-Family Conflict. 41 3.2.3 Coping by Prioritizing. 42 3.2.4 Job-related Well-being. 43 3.2.5 Control Variables. 43 3.3 Data Analysis. 44 3.3.1 Descriptive Analysis. 44 3.3.2 Reliability Test (Cronbach's Alpha). 44 3.3.3 Confirmatory Factor Analysis (CFA). 44 3.3.4 Common Method Variance. 45 3.3.5 Hierarchical Regression. 46 3.3.6 The Simple Slope Test and Process Macro SPSS. 47 CHAPTER FOUR RESEARCH RESULTS 48 4.1 Descriptive Analysis. 48 4.1.1 Characteristics of Respondents. 49 4.1.2 Reliability Test (Cronbach's Alpha). 51 4.2 Confirmatory Factor Analysis (CFA). 51 4.3 Hierarchical Regression: Main effects. 55 4.3.1 Work-family Conflict and Job-related Well-being. 55 4.4 Hierarchical Regression: Moderating Effects. 55 4.4.1 Moderating Effects of Servant Leadership in the Relationship Between Time-based WFC and Job-related Well-being. 56 4.4.2. Moderating Effects of Servant Leadership in the Relationship Between Strain-based WFC and Job-related Well-being. 56 4.4.3 Moderating Effects of Coping by Prioritizing on Leaders’ Job-related Well-being. 57 4.4.4 Gender Difference in the Relationship between Time and Strain-based WFC and Leaders’ Job-related Well-being. 59 4.5 Process Macro in SPSS. 60 CHAPTER FIVE CONCLUSION AND SUGGESTIONS 64 5.1 Research Conclusions and Discussion. 64 5.1.1 Time-based WFC, Strain-based WFC and its Association with Job-related Well-being on Gender Differences. 65 5.1.2 Effects of Servant Leadership on WFC and Job-related Well-being. 66 5.1.3 Effects of Coping by Prioritizing on WFC and Job-related Well-being. 68 5.2 Research Contribution. 70 5.3 Limitation and Future Research Discussion. 72 5.3.1 Limitation. 72 5.3.2 Future Research Discussion. 73 5.4 Managerial Implications. 75 REFERENCES 77 APPENDICES 92 Questionnaire 1: 92 Leaders` Survey Assessment/Лидерүүдийн судалгааны үнэлгээ 92 Questionnaire 2: 98 Subordinates` Assessment Survey for Leaders Management Style/Лидерүүдийн менежментийн хэв маягийг үнэлэх ажилчдын судалгаа 98

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