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研究生: 黃敏惠
Huang, Min-Hui
論文名稱: 網紅來源特質對Z世代鞋款購買意圖?基於S-O-R模型之實證研究
An Empirical Study on the Impact of Influencer Characteristics on Generation Z's Sneaker Purchase Intentions: Applying the S-O-R Model
指導教授: 葉時碩
Yeh, Shih-Shuo
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系
Department of Business Administration
論文出版年: 2025
畢業學年度: 113
語文別: 中文
論文頁數: 59
中文關鍵詞: 網紅行銷Z世代鞋款消費心理擁有感S-O-R 模型社群媒體購買意圖
外文關鍵詞: influencer marketing, Generation Z, sneaker consumption, psychological ownership, S-O-R model, social media, purchase intention
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  • 本研究旨在探討「網紅來源特質」對 Z 世代鞋款購買意圖之影響,並以刺激—有機體—反應(S-O-R)模型為理論基礎,建構本研究架構。研究中將「外貌吸引力」、「相似性」與「專業度」作為刺激(Stimuli),「感知動機」、「心理擁有感」與「產品吸引力」作為有機體(Organism)變數,最終影響「購買意圖」(Response)。本研究針對 1995 年至 2010 年間出生之台灣 Z 世代進行問卷調查,最終有效樣本數為 204 份,並以 SmartPLS 進行結構方程模型與多群組分析。
    研究結果顯示,三項網紅來源特質均會透過中介變數正向影響購買意圖,其中「心理擁有感」與「產品吸引力」為主要影響路徑。此外,世代差異分析亦發現,Y 世代較重視「相似性」對產品吸引力的提升,而 Z 世代則易因心理擁有感激發購買動機,反映出兩世代在認知與情感歷程上的不同。
    本研究不僅驗證 S-O-R 模型於網紅行銷情境下之適用性,亦提供品牌未來發展跨世代社群策略之實務參考。

    This study investigates the influence of influencer source characteristics on Generation Z’s sneaker purchase intentions, using the Stimulus–Organism–Response (S-O-R) framework. Specifically, the study conceptualizes physical attractiveness, similarity, and expertise as external stimuli (S), while perceived motivation, psychological ownership, and product attractiveness serve as internal organism (O) variables. These variables, in turn, impact the behavioral response—purchase intention (R). A total of 204 valid responses were collected from Taiwanese consumers born between 1995 and 2010.
    Through Partial Least Squares Structural Equation Modeling (PLS-SEM), the study reveals that all three influencer traits positively affect consumer purchase intention through different psychological mediators. The analysis shows psychological ownership and product attractiveness are the most significant mediating factors. A multi-group comparison with Generation Y reveals key differences: Gen Z tends to respond more emotionally, driven by psychological ownership, whereas Gen Y focuses more on perceived similarity. These findings highlight generational nuances in consumer behavior and validate the application of the S-O-R model in the context of influencer marketing.

    中文摘要 I Abstract II Introduction IV 誌謝 VI 目錄 VII 表目錄 IX 圖目錄 X 第一章 緒論 1 第一節 研究背景 1 第二節 研究問題與目的 2 第三節 研究流程 3 第四節 文章結構 4 第二章 文獻探討 8 第一節 Z世代與鞋款消費行為概述 8 第二節 S-O-R 模型應用於消費行為研究 8 第三節 各構面理論基礎與相關文獻 9 第四節 假設邏輯鋪陳 14 第三章 研究方法 15 第一節 研究模型 15 第二節 研究假設 15 第三節 操作性定義 16 第四節 問卷設計 22 第五節 抽樣方法 23 第四章 數據分析 26 第一節 樣本基本資料分析 26 第二節 結構模型分析 35 第三節 結構方程模型分析與假設驗證 36 第四節 多群組分析 38 第五章 結論與建議 41 第一節 結論 41 第二節 學術貢獻 41 第三節 實務應用 42 第四節 研究限制與未來研究建議 42 文獻 44

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