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研究生: 陳茂松
Chen, Mao-sung
論文名稱: 經營策略、知識管理與創新績效之關聯性研究-以台灣醫療器材業為例
The Relationships Among Business Strategy, Knowledge Management, and Innovation Performance---A Case Study of the Medical Intruments and Appartatus Industry in Taiwan
指導教授: 蔡明田
Tsai, Ming-Tien
學位類別: 碩士
Master
系所名稱: 工學院 - 工程管理碩士在職專班
Engineering Management Graduate Program(on-the-job class)
論文出版年: 2007
畢業學年度: 95
語文別: 中文
論文頁數: 124
中文關鍵詞: 經營策略醫療保健知識管理創新績效中介變數醫療器材
外文關鍵詞: full mediation, Medical instruments and apparatus, knowledge management, business strategy, insurance, innovation performance
相關次數: 點閱:101下載:7
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  • 隨著知識經濟時代的來臨,企業最重要的兩件事就是:知識管理與創新,而能夠掌握知識的公司往往就握有創新的契機,因而了解知識如何取得﹑創造﹑分享及儲存,以及公司內各項管理制度應如何配合,對於公司能否有效創造﹑分享及運用知識並引致持續創新,實具有刻不容緩的重要性。此外,學者亦提出知識管理應搭配企業經營策略,才能對創新績效產生正面的幫助。

    本研究之研究目的為:探討台灣醫療器材產業經營策略﹑知識管理能力與創新績效之差異性﹑知識管理與經營策略之關聯性以及經營策略﹑知識管理對創新績效的影響。
    本研究將以Nonaka & Takeuchi(1995)與Davenport(1998)所提之知識管理論﹑Miles & Snow(1978)所提之經營策略理論及Utterback(1994)﹑呂鴻德(民81)與顏春華(民86)所提之創新績效理論為基礎,透過文獻回顧,確認研究變數與研究架構,並分析相關變數間的關係提出研究假設,以問卷調查方式共發出問卷476份,(回收有效問卷100份,回收率 21.01 %),再將回收之有效問卷進行變異數分析﹑迴歸分析…等統計分析。

    本研究經實證後得到的結果如下:
    1.企業經營策略或知識管理能力,對創新績效有顯著的影響。
    2.知識創造對產品創新績效、研發創新績效有顯著的正向影響關係。
    3.知識管理是探勘者策略與產品創新績效、研發創新績效的中介變數。

    對於未來國內的醫療器材產業,本研究提出以下幾點建議事項:
    1.加強研發經費和技術人力的投入。
    2.採取攻擊性的探勘者經營策略,將經營重點放在研發創新。
    3.積極開發新產品,多角化經營。
    4.強化知識創造能力,再藉由良好的知識分享管道架構企業的知識管理系統。
    5.延攬高科技人才,加強人才培育(培訓研發、生產、品質及國際行銷等專業人才)。
    6.全球化經營策略。
    7.建議政府協助我國醫療器材產業發展成為亞太地區的研發製造與行銷重鎮,不但促進經濟發展,也增進國人的醫療品質。

    With the coming of knowledge-base economy, two most important elementst for the corporations are knowledge management and innovation. The coporations with knowledge management can always seize the opportunity of innovation. Therefore, understanding knowledge acquiring, knowledge creation, knowledge sharing, knowledge storage and the coordination of company’s management system is critical to corporation efficiency on knowledge creation, sharing and application to constantly keep innovation. Furthermore, scholars also address that knowledge management should match corporations’ strategy to have better innovation performance.

    The purpose of this thesis is to probe the differences among Business Strategy, Knowledge Management, and Innovation Performance, the correlations between Business Strategy and Knowledge Management, and the influence on Innovation Performance from Business Strategy, Knowledge Management.

    The thesis was based on the knowledge management theory from Nonaka & Takeuchi(1995) and Davenport(1998), business strategy theory from Miles & Snow(1978), innovation performance theory from Utterback(1994)﹑Lu, Hong Ta(1992) and Yen, Chuin Hua (1997), through literature review to set up research variables and structure, and analyze correlation of variables then propose hypothesis. The overall samples were surveys were 476 and from the survey returned, 100 (20.01%) were coded, then process analysis of variance, canonical correlation analysis and regression analysis.

    T he results shows as the followings:

    1. Business management strategy or knowledge management has significant influence on innovation performance.
    2. Knowledge management has significant positive influence on product innovation performance and R&D innovation performance.
    3. Knowledge management is the mediating variable between Prospector Strategy and product innovation performance, R&D innovation performance.

    Some suggestions are offered to future domestic medical instruments and apparatus:

    1. Strengthen research and development and the involvement of technology talents.

    2. Adopt prospector business strategy and focus on research and development and innovation.

    3. Develop new products and adopt diversification management.

    4. Strengthen knowledge creation and structure knowledge management system via knowledge sharing.

    5. Recruit high technology manpower and strengthen training programs ( train professionals in RD, production, quality control and international marketing)

    6. Adopt global business strategy.

    7. Suggest our government to assist our medical instruments and apparatus industry to become the focus in RD and marketing in Asia-Pacific region. Not only foster economy development but also enhance domestic healthcare quality.

    表目錄-------------------------------------------------VIII 圖目錄---------------------------------------------------X 第一章 敘論 ---------------------------------------------1 第一節 研究背景與動機----------------------------------1 第二節 研究目的----------------------------------------3 第三節 研究流程----------------------------------------4 第二章 文獻探討 ------------------------------------------5 第一節 台灣醫療器材產業的相關研究與市場概況-------------5 第二節 經營策略----------------------------------------15 第三節 知識管理----------------------------------------25 第四節 創新績效----------------------------------------46 第五節 各構面之相互關係--------------------------------53 第三章 研究方法------------------------------------------59 第一節 研究架構----------------------------------------59 第二節 研究假設----------------------------------------60 第三節 問卷設計及構面操作型定義------------------------62 第四節 抽樣設計與調查對象-----------------------------65 第五節 問卷回收與樣本結構------------------------------66 第六節 資料分析方法------------------------------------69 第四章 研究結果分析 -------------------------------------71 第一節 各構面的敘述性統計分析--------------------------71 第二節 因素分析及信度檢定-----------------------------75 第三節 迴歸分析------------------------------------------83 第四節 知識管理之中介效果分析與路徑分析------------------86 第五節 變異數分析-------------------------------------93 第五章 結論與建議 ---------------------------------------98 第一節 研究結論----------------------------------------98 第二節 建議-------------------------------------------104 第三節 研究限制與後續研究建議------------------------107 參考文獻------------------------------------------------109 附錄: 研究問卷------------------------------------------119

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