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研究生: 孫致誼
Sun, Chihyi
論文名稱: 領導型態、組織文化、知識程序能力及知識管理策略之關係研究
A Study on Relationships among Leadership Style, Organization Culture, Knowledge Process Capability and Knowledge Management Strategy
指導教授: 蔡明田
Tsai, Ming Tien
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系
Department of Business Administration
論文出版年: 2008
畢業學年度: 96
語文別: 英文
論文頁數: 102
中文關鍵詞: 領導型態組織文化知識程序能力知識管理策略
外文關鍵詞: KM strategy, leadership style, knowledge process capability, organization culture
相關次數: 點閱:140下載:7
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  • 近年來,隨著環境的變動及技術的發展,知識逐漸被視為組織的重要資產。面對著快速變遷的環境,永久的競爭優勢則來自於知識。當市場改變,科技發展,競爭者倍增,產品生命週期縮短,唯有不斷創新知識,分享知識與使用知識的企業方能成功;然而成功地運用知識牽涉許多變數,例如知識管理策略必須參考知識本身的種類和企業所處的內外在環境。除此之外、領導型態與組織文化對於企業知識管理的影響,也廣泛的被學者討論,但還需更進一步與知識管理策略及知識程序能力做整合。

    本研究以台灣中華徵信社所提供的五千大企業為母體進行隨機抽樣一千家廠商作為實證研究對象,有效分析樣本共有183家。本研究透過多變量分析及迴歸分析來驗證研究內提出的各項假設。

    本研究的主要發現為(1)本研究提出的各構面包含領導型態、組織文化、知識程序能力及知識管理策略間的關係,皆有符合本研究之假設(2)不同的領導型態及組織文化之於知識程序能力有顯著差異,並且不同的領導型態之於組織文化也有顯著的差異(3)領導型態、組織文化及知識程序能力對於知識管理策略皆有直接正向的影響。

    In recent years, with the changing environment and technology development, knowledge is recognized as a crucial asset for organizations; the source of lasting competitive advantage is knowledge. When market shifts, technologies develop, competitors multiply, and product life cycle shortens, successful companies are those that continuously create new knowledge, share knowledge and embody it effectively. However, many parameters need to be considered for successful application of knowledge. Especially, the selection of KM strategy not only depends on type of knowledge but on the internal and external environment companies involve in. In addition, leadership style and organization culture are two topics which need to be widely discussed for their influence for knowledge management.

    This study selects 1000 sample firms from Top 5000 firms in Taiwan, 183 of which are effective. This study employs MANOVA and regression analysis to test and verify each hypothesis proposed by this study.

    The results of this study include:
    1.There are significant interrelations among each construct: leadership style, organization culture, knowledge process capability and knowledge management strategy.
    2.There are significant differences in knowledge process capability between different leadership style and different organization culture; there are significant differences in organization culture between different leadership styles.
    3.Leadership style, organization culture and knowledge process capability have significant influence on knowledge management strategy.

    CHAPTER I INTRODUCTION 1 1-1 Research Background and Research Motivation 1 1-2 Research Objectives 4 1-3 Research Flow 5 CHAPTER II LITERATURE REVIEW 7 2-1 Leadership Style 7 2-2 Knowledge Process Capabilities 12 2-3 Knowledge Management Strategy 17 2-4 Organizational Culture 21 2-5 The relationship among Research Constructs 24 2-5-1 The Relationship between Leadership Style and Organization Culture 24 2-5-2 The Relationship between Leadership Style and Knowledge Process Capabilities 26 2-5-3 The Relationship between Organization Culture and Knowledge Process Capabilities 27 2-5-4 The Relationship between Leadership Style and Knowledge Management Strategy 28 2-5-5 The Relationship between Organization Culture and Knowledge Management Strategy 30 2-5-6 The Relationship between Knowledge Process Capabilities and Knowledge Management Strategy 31 CHAPTER III RESEARCH DESIGN AND METHODOLOGY 34 3-1 Research Framework 34 3-2 Construct Measurement 34 3-3 Research hypotheses to be Test 40 3-4 Questionnaire Design and Sampling Plan 41 3-5 Data Analysis Procedure 42 CHAPTER IV RESEARCH ANALYSIS AND RESULTS 45 4-1 Descriptive Analysis 45 4-1-1 Response Rate 45 4-1-2 Characteristics of Sample Firms 45 4-2 Factor Analysis, Reliability Tests and Validity Tests 47 4-2-1 Validity Tests 47 4-2-2 Leadership Style 47 4-2-3 Knowledge Process Capability 49 4-2-4 Knowledge Management Strategy 53 4-2-5 Organization Culture 55 4-3 Interrelationships between Research Variables 57 4-3-1 Differences in Organization Culture and Knowledge Process Capability between Different Leadership Style 57 4-3-1-1 Cluster Analysis 57 4-3-1-2 Discriminate Analysis 58 4-3-1-3 Differences in Organization Culture and Knowledge Process Capability between Different Leadership Styles 60 4-3-2 Differences in Knowledge Process Capability between Different Organization Culture 62 4-3-2-1 Cluster Analysis 63 4-3-2-2 Discriminate Analysis 63 4-3-2-3 Differences in Knowledge Process Capability between Different Organization Cultures 66 4-3-3 Influence of Leadership Style, Organization Culture and Knowledge Process Capability on Knowledge Management Strategy 67 4-3-3-1 Influence on Knowledge Management Strategy from Leadership Style 68 4-3-3-2 Influence on Knowledge Management Strategy from Organization Culture 70 4-3-3-3 Influence on Knowledge Management Strategy from Knowledge Process Capability 72 4-4 Discussion of Major Finding 74 CHAPTER V IMPLICATIONS, LIMITATIONS, AND FUTURE RESEARCH SUGGESTIONS 76 5-1 Implications for Research 76 5-2 Implication for Practice 80 5-3 Limitations 83 5-4 Suggestions for Future Research 84 REFERENCE 86 SURVEY QUESTIONNAIRE (ENGLISH) 95 SURVEY QUESTIONNAIRE (CHINESE) 99

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