由於組織初期，生產目的常著重於大量接單與快速出貨兩個目標，在資金、設備與人力資源等都不是很充足的情況下，生產過程中的種種問題容易被有意或無意地忽略，長期累積下來造成許多資源的浪費。案例公司的問題在於目前所使用的資訊管理系統只記錄工作單產生前與結束生產後的資料備存，對於過程可能產生的資料或資訊並未詳加紀錄整理，尤其廠內的生產設備功能與新舊不一，管理者無法根據既有的資訊，採取有效的方法推估生產時間以及預測過程中可能會發生的問題。

一套現場控制系統除了有效規畫讓每一個步驟順利進行，亦可挖掘並記錄製程中發生的問題，透過回授訊息得以協助生產過程的改善，提高管理者對生產現場的掌握能力。本研究的目的是利用現場控制管理的方式與看板管理，針對目前管理資訊系統無法協助現場管理的缺漏，提出理想的系統架構進行個案研究。研究中藉由電腦整合製造 (CIM) 的過程，讓人員可透過e-Kanban有效達到問題發生隨即解決的目標。

At the beginning of development, organization focused on receiving orders and shipping goods quickly. When the capital equipment and human resource are not sufficient, there are some problems to be ignored easily in the manufacturing process. In this case, the company only recorded the data of work orders. However, the information which can receive from the manufacturing process didn’t be analyzed. Especially, the function and age of the equipment are all different. The managers can’t estimate the producing time and forecast the problems.

A shop flow control system (SFCS) not only plan each steps, but also discover the manufacturing problems. It improved the process based on the feedback. In this study, the purpose is to apply SFCS and e-Kanban to make up for the failure of present MIS. Furthermore, a system framework was applied to the case study. The Computer-Integrated Manufacturing (CIM) was applied to solve problem immediately.

中文參考文獻：

蔡清田 (2013)。社會科學研究方法新論 (2013年1月初版)。五南圖書出版股份有限公司。

Irving Seidman (2009)。訪談研究法 (2009年7月初版)。五南圖書出版股份有限公司。

Rehg & Kraebber (2004)。電腦整合製造 (2004年初版)。高立出版社。

王立志 (2006)。系統化運籌與供應鏈管理：企業營運新典範 (民國95年)。滄海書局。

英文參考文獻：

Manesh, H. F., Hashemipour, M. (2010). Virtual-reality-based methodology for modelling and verifying shop floor control systems. Proceedings of the Institution of Mechanical Engineers, 2010, 224, B8, ProQuest Central pg. 1251.

Chase, R. B., Jacobs, F. R., Aquilano, N. J. (2004). Operation management for competitive advantage. McGraw-Hill, New York.

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Groover, M. P. (2001). Automation Production System and Computer-Integrated Manufacturing. Prentice Hall, New Jersey.

Guo, Z. X., Ngai, E. W. T., Yang C., Liang, X. (2015). An RFID-based intelligent decision support system architecture for production monitoring and scheduling in a distributed manufacturing environment. Int. J. Production Economics, 459 (2015), 16-28.

Chen, R. S., Lu, K. Y., Yu, S. C., Tzeng, H. W., Chang, C. C. (2003). A case study in the design of BTO/CTO shop floor control system. Information & Management, 41 (2003), 25-37.

Gong, Q., Yang, Y., Wang, S. (2014). Information and decision-making delays in MRP Kanban and Conwip " Int. J. Production Economics, 156 (2014), 208-213.

Eleftheria, M. M.M., (2015). A application of kanban system on a hospital pharmacy. Electrical and Computer engineering, Democritus university.