| 研究生: |
王詩媛 Wang, Shih-Yuan |
|---|---|
| 論文名稱: |
比較實體與虛擬環境消費者對山寨機之態度 Comparing consumers’ attitude toward shanzhai mobile phones in real and virtual environment |
| 指導教授: |
林珮珺
Lin, Pei-Chun |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 交通管理科學系 Department of Transportation and Communication Management Science |
| 論文出版年: | 2010 |
| 畢業學年度: | 98 |
| 語文別: | 中文 |
| 論文頁數: | 84 |
| 中文關鍵詞: | 山寨機 、網路通路 、消費者態度 、理性行為理論 |
| 外文關鍵詞: | shanzhai mobile phones, internet channel, consumer attitude, theory of reasoned action |
| 相關次數: | 點閱:91 下載:4 |
| 分享至: |
| 查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
本研究應用理性行為理論瞭解消費者對山寨機的購買態度與意圖;並探討消費者是否會由於網路通路可匿名特性,進而影響其對購買山寨機意願;最後則比較網路與實體通路差異對消費者行為所造成之影響。受訪者的資料來自實體與網路兩部份,到人口聚集處以及網路平台發放問卷。迴歸分析結果顯示態度與主觀規範顯著影響對山寨機的購買意圖,價值、產品特性、績效風險顯著影響對山寨機的態度,其中價值因素對態度影響力最大,越具經濟實惠的產品,越能吸引消費者青睞。研究結果發現網路與實體通路之消費者由於產品資訊獲得方式不同,致使消費者行為有差異,兩通路於正直性、追求特性及社會風險對山寨機態度之影響有差異。網路族群擁有追求新奇特性,對山寨機接受度較高,製造商可利用此特性,增加網路通路行銷以加強山寨機於網路通路之曝光度。
This study investigates consumers’ purchase intentions for shanzhai mobile phones produced in China to investigate consumers’ purchase intentions. Using the feature of Internet anonymity, this research investigates whether the preference for purchasing shanzhai mobile phone products online increases due to Internet anonymity and whether different shopping channels lead to variations in consumer behaviors.respondent were draw from popular retail areas and community Web sites. The result of the regression shows that attitude and subjective norm have positive effect on shanzhai mobile phones’ purchase intention. Value has the most significant impact on attitude, manufacturers must attract consumers by convincing them that their product is economical. Since product-related information is not equivalently available, consumer behavior differently in both store types. Shanzhai mobile phones are a fresh product and, thus, may attract the network group. Therefore, manufacturers can increase their product’s exposure by enhancing Internet promotions.
1.Aiken LS, West SG. Multiple regression: Testing and interpreting interactions. Newbury Park: Calif: Sage Publications; 1991.
2.Ainscough TL, Luckett MG. The Internet for the rest of us: marketing on the World Wide Web. Journal of Consumer Marketing. 1996;13(2):36-47.
3.Ajzen I, Fishbein M. Understanding attitudes and predicting social behavior: Englewood Cliffs (NJ): Prentice-Hall; 1980.
4.Alba J, Lynch J, Weitz B, Janiszewski C, Lutz R, Sawyer A, Wood S. Interactive home shopping: consumer, retailer, and manufacturer incentives to participate in electronic marketplaces. Journal of Marketing. 1997;61(3):38-53.
5.Andrade EB. Identifying Discriminating Variables of Online and Offline Buyers: A Perceived-Risk Approach. AMCIS 2000 Proceedings. 2000.
6.Ang SH. Spot the difference: consumer responses towards counterfeits. Journal of Consumer Marketing. 2001;18(3):219-35.
7.Argyle M. The psychology of social class: Routledge; 1994.
8.Babbie E. The practice of social research Wadsworth Pulishing Company; 2001.
9.Bamossy G, Scammon D. Product counterfeiting: consumers and manufacturers beware. Advances in Consumer research. 1985;12(1):334-40.
10.Baron RM, Kenny DA. The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology. 1986;51(6):1173-82.
11.Burke RR, Harlam BA, Kahn BE, Lodish LM. Comparing dynamic consumer choice in real and computer-simulated environments. Journal of Consumer Research. 1992;19(1):71-82
12.Cespedes F, Corey E, Rangan V. Gray markets: causes and cures. Harvard Business Review. 1988;66(4):75-82.
13.Chatzidakis A, Mitussis D. Computer ethics and consumer ethics: The impact of the internet on consumers' ethical decision-making process. Journal of Consumer Behaviour. 2007;6(5):305-20.
14.Cheung W, Prendergast G. Buyers' perceptions of pirated products in China. Marketing Intelligence & Planning. 2006;24(5):446-62.
15.Dholakia UM. A motivational process model of product involvement and consumer risk perception. European Journal of Marketing. 2001 35(11/12):1340-62.
16.Dowling GR. A model of perceived risk and intended risk-handling activity. Journal of Consumer Research. 1994:119-30.
17.Durbin J, Watson G. Testing for serial correlation in least squares regression. II. Biometrika. 1951;38(1-2):159-78.
18.Ehrenberg A, Scriven J, Barnard N. Advertising and Price. Journal of Advertising Research. 1997;37(3).
19.Fishbein M, Ajzen I. Belief, attitude, intention and behavior: An introduction to theory and research. MA: Addison-Wesley; 1975..
20.Gentry JW. The effects of counterfeiting on consumer search. Journal of Consumer Behaviour. 2006;5(3):245-56.
21.Grewal D, Monroe KB, Krishnan R. The Effects of Price-Comparison Advertising on Buyers' Perceptions of Acquisition Value, Transaction Value, and Behavioral Intentions The Journal of Marketing. 1998;62(2):46-59.
22.Hirschman EC. Innovativeness, novelty seeking, and consumer creativity. Journal of Consumer Research. 1980;7(3):283-95
23.Jacobs L. The Nightmare of International Product Piracy Exploring Defensive Strategies. Industrial Marketing Management. 2001;30(6):499-509.
24.Johnson DG. Ethics online. Communications of the ACM. 1997;40(1):60-65.
25.Kelman HC. Compliance, identification, and internalization three processes of attitude change. Journal of Conflict Resolution. 1985;2:55-60.
26.Kulviwat S, Bruner G, Al-Shuridah O. The role of social influence on adoption of high tech innovations: The moderating effect of public/private consumption. Journal of Business Research. 2009;62(7):706-12.
27.Kuppuswamy B. Manual of Socioeconomic Status Manasayan: Delhi; 1981.
28.Kwong K, Yau O, Lee J, Sin L. The effects of attitudinal and demographic factors on intention to buy pirated CDs: The case of Chinese consumers. Journal of Business Ethics. 2003;47(3):223-35.
29.Lefkoff-Hagius R, Mason C. Characteristic, beneficial, and image attributes in consumer judgments of similarity and preference. Journal of Consumer Research. 1993;20(1):100-10.
30.Lichtenstein D, Ridgway N, Netemeyer R. Price perceptions and consumer shopping behavior: a field study. Journal of Marketing Research. 1993;30(2):234-45.
31.Lim N. Consumers' perceived risk: sources versus consequences. Electronic Commerce Research and Applications. 2003;2(3):216-28.
32.Matos CAd, Ituassu CT, Rossi CAV. Consumer attitudes toward counterfeits: a review and extension. Journal of Consumer Marketing. 2007;24(1):36-47.
33.Mishra D, Singh H. Kuppuswamy’s socioeconomic status scale—A revision. Indian Journal of Pediatrics. 2003;70(3):273-274.
34.Miyazaki A, Fernandez A. Consumer perceptions of privacy and security risks for online shopping. Journal of Consumer Affairs. 2001;35(1):27-33.
35.Nia A, Zaichkowsky JL. Do counterfeits devalue the ownership of luxury brands? Journal of Product and Brand Management, The. 2000;9(7):485-97.
36.Nicholls W, Baker R, Martin J. The effect of new data collection technologies on survey data quality. Survey measurement and process quality. New York:Wiley; 1997.
37.Nill A, Schultz C. The scourge of global counterfeiting. Business Horizons. 1996;39(6):37-43.
38.OECD. Counting the Cost: The Economic Impacts of Counterfeiting and Piracy. 2007
39.Penz E, Schlegelmilch BB, Stttinger B. Voluntary Purchase of Counterfeit Products: Empirical Evidence From Four Countries. Journal of International Consumer Marketing. 2009;21(1):67-84.
40.Penz E, Stöttinger B. Original brands and counterfeit brands--do they have anything in common? Journal of Consumer Behaviour. 2008;7(2):146-63.
41.Prendergast G, Chuen LH, Phau I. Understanding consumer demand for non-deceptive pirated brands. Marketing Intelligence & Planning. 2002;20(7):405-16.
42.Pedersen P, Nysveen H. Using the theory of planned behavior to explain teenagers' adoption of text messaging services. Working Paper. 2003.
43.Safa MS, Jessica WJ. Influential Decision Factors of Counterfeit Consumers in Shijiazhuang City of China. International Journal of Management and Entrepreneurship. 2005;1(2):160-78.
44.Stone RN, Gronhaug K. Perceived Risk: Further Considerations for the Marketing Discipline. On The Horizon. 1993.
45.Sweeney JC, Soutar GN. Consumer perceived value: The development of a multiple item scale. Journal of Retailing. 2001;77(2):203-20.
46.Tan B. Understanding consumer ethical decision making with respect to purchase of pirated software. Journal of Consumer Marketing. 2002;19(2):96-111.
47.Tom G, Garibaldi B, Zeng Y, Pilcher J. Consumer demand for counterfeit goods. Psychology and Marketing. 1998;15(5):405-21.
48.Veloutsou C, Bian X. A cross-national examination of consumer perceived risk in the context of non-deceptive counterfeit brands. Journal of Consumer Behaviour. 2008;7(1):3-20.
49.Wang F, Zhang H, Zang H, Ouyang M. Purchasing pirated software: an initial examination of Chinese consumers. Journal of Consumer Marketing. 2005;22(6):340-51.
50.Ward M, Lee M. Internet shopping, consumer search and product branding. Journal of Product and Brand Management. 2000;9(1):6-20.
51.Wee C-H, Ta S-J, Cheok K-H. Non-price determinants of intention to purchase counterfeit goods. International Marketing Review. 1995;12(6):19-46.
52.White JD, Truly EL. Price--quality integration in warranty evaluation a preliminary test of alternative models of risk assessment. Journal of Business Research. 1989;19(2):109-25.
53.Xu Y, Summers T, Belleau B. Who buys American alligator? Predicting purchase intention of a controversial product. Journal of Business Research. 2004;57(10):1189-98.
中文書目參考文獻
1.陳正昌,「多變量分析方法 :統計軟體應用」,四版,臺北:五南,民國94年。
2.陳順宇,「多變量分析」,四版,臺北:華泰書局,民國94年。
3.張紹勳,「研究方法 :精華本 = Research method」,二版,臺中市:滄海,民96年。
4.吳宗成,黃丙喜,賈冠豪,陳櫻琴,張順教,欒斌,周子銓與方立維等人,「山寨風暴-是模仿還是創新?」,初版,臺北;理財文化事業股份有限公司,民98年。
中文網站參考文獻
1.Pollster波仕特線上市調,國人選購山寨機因素http://www.pollster.com.tw/report/329/index.htm
2.華視新聞,山寨機問題多手機電池恐爆炸http://news.cts.com.tw/cts/general/200907/200907090284598.html
3.什麼是山寨手機, http://www.maisz.cn/article.php?id=46
4.電信法http://www.6law.idv.tw/6law/law/%E9%9B%BB%E4%BF%A1%E6%B3%95.htm
5.山寨機 NCC:識別碼+認證審查才准賣http://nccwatch.org.tw/news/20090626/42189
6.聯發科技股份有限公司http://www.mtk.com.tw/en/index.php
7.手機輻射爭議持續不斷 手機致癌性或比香煙強http://big5.xinhuanet.com/gate/big5/news.xinhuanet.com/tech/2010-04/02/content_13284654.htm