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研究生: 黃花蓮
Uy, Caroline Mae Chua
論文名稱: The purchase intention towards controversial product in the Philippines: The Heuristic-Systematic Perspective
The purchase intention towards controversial product in the Philippines: The Heuristic-Systematic Perspective
指導教授: 林豪傑
Lin, Hao-Chieh
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所
Institute of International Management
論文出版年: 2014
畢業學年度: 102
語文別: 英文
論文頁數: 102
外文關鍵詞: Controversial products, Purchase intentions, Moral reasoning, Utilitarian benefits, Perceived risk, Religion and religiosity, Social norm, Heuristic-systematic modeling, Social impact theory
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  • This study applies the Heuristic-Systematic Model (HSM) of Information Processing to examine the effects of moral reasoning, utilitarian benefits, and perceived risk on people’s purchase intention towards controversial products such as artificial contraceptives in the context of Philippines where religion and social norm play key roles in affecting people’s daily life. Following the Social Impact Theory, the moderating effects of religion and religiosity and social norm are explored as well.

    Research results based on a sample collected from 250 respondents in Philippines show that utilitarian benefits and perceived social risk produce positive effects while moral reasoning exhibits a negative effect on Filipinos’ purchase intention toward controversial products. Moreover, religion and religiosity show a negatively direct while social norm reveals a positively direct effect on purchase intention toward controversial products. Finally, religion and religiosity negatively moderate the relationship between perceived social risk and purchase intention.

    The study highlights the significance of social contextual factors in predicting peoples’ purchase intention toward controversial products in an eastern Catholic country. Implications and future directions are discussed as well.

    ABSTRACT I ACKNOWLEDGEMENTS II TABLE OF CONTENTS IV LIST OF TABLES VI LIST OF FIGURES IX CHAPTER ONE INTRODUCTION 1 1.1 Research Background. 1 1.2 Research Objectives and Contributions. 7 1.3 Research Procedures. 10 CHAPTER TWO LITERATURE REVIEW 11 2.1 Theoretical Background. 11 2.1.1 The Heuristic-Systematic Model (HSM) of Social Information Processing. 11 2.1.2 Social Impact Theory. 12 2.2 Definition of Relevant Research Variables. 13 2.2.1 Purchase Intention towards Controversial Products. 13 2.2.2 Moral Reasoning. 15 2.2.3 Utilitarian Benefits. 18 2.2.4 Perceived Risk. 20 2.2.5 Religion and Religiosity. 22 2.2.6 Social Norm. 24 2.3 Development of Research Hypothesis. 26 2.3.1 The Relationship between Moral Reasoning and Purchase Intention. 26 2.3.2 The Relationship between Utilitarian Benefits towards Purchase Intention. 27 2.3.3 The Relationship between Perceived Risk and Purchase Intention. 27 2.3.4 Religion and Religiosity as a Moderator. 29 2.3.5 Social Norm as a Moderator. 30 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 31 3.1 Conceptual Model. 31 3.2 Description of Sample. 32 3.3 Summary of Hypothesis. 32 3.4 Definition and Measurement Scales of Variables. 33 3.4.1 Purchase Intention towards Controversial Products. 35 3.4.2 Moral Reasoning. 38 3.4.3 Utilitarian Benefits. 40 3.4.4 Perceived Risk. 42 3.4.5 Religion and Religiosity. 45 3.4.7 Social Norm. 48 3.5 Control Variables. 51 3.5.1 Age. 51 3.5.2 Gender. 51 3.5.3 Income and Occupation. 52 3.5.4 Level of Education. 52 3.5.5 Marital Status. 53 3.5.6 Type of Religion. 53 3.5.7 Location. 53 3.5.8 Past Purchase Experience. 53 3.6 Method of Analysis. 54 3.6.1 Descriptive Statistical Analysis. 54 3.6.2 Pearson Correlation Analysis. 54 3.6.3 Confirmatory Factor Analysis (CFA). 55 3.6.4 Reliability Test (Cronbach’s Alpha). 55 3.6.5 Hierarchical Multiple Regression Analysis. 55 3.6.6 Common Method Variance. 56 CHAPTER FOUR RESEARCH RESULTS 57 4.1 Data Collection. 57 4.2 Assessing Full Measurement Model. 59 4.3 Reliability and Validity Test. 65 4.4 Mean, Standard deviation, and Pearson Correlation. 67 4.5 Hierarchical Multiple Regression. 71 4.8 Common Method Variance. 76 CHAPTER FIVE CONCLUSION AND SUGGESTIONS 78 5.1 Discussions and Conclusion. 78 5.1.1 Theoretical Implications. 78 5.1.2 Managerial Implications. 86 5.2 Limitations and Future directions. 87 REFERENCES 89 APPENDICES 96

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