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研究生: 林佳蓉
Lin, Jia-Rong
論文名稱: 理想自我一致性、真實自我一致性及功能一致性對擬社會互動及購買意圖的影響:以 Podcast 為例
How does Podcast audiences’ actual self-congruity, ideal self-congruity, and functional congruity effect parasocial interaction and purchase intention
指導教授: 蔡惠婷
Tsai, Huei-Ting
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系碩士在職專班
Department of Business Administration (on the job class)
論文出版年: 2022
畢業學年度: 110
語文別: 中文
論文頁數: 74
中文關鍵詞: 理想自我一致性真實自我一致性功能一致性擬社會互動產品涉入購買意圖Podcast
外文關鍵詞: actual self-congruity, ideal self-congruity, functional congruity, parasocial interaction, product involvement, purchase intention, Podcast
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  • 在資訊爆炸的時代,廠商以在各種媒體下廣告、業配、置入及促銷等等方式吸引消費者注意力,但因競爭者眾,要成功吸引消費者注意力已是難上加難,廠商或行銷公司必須要追上隨時興起的熱潮,讓自家產品可以被目標客群看見。台灣Podcast使用人口數與討論度在近年大量成長,這對行銷來說無疑是一塊新的著力點。從讓消費者「看到」改為讓消費者「聽到」,所以如何讓消費者專心聽完又對產品有興趣,聽眾對於該節目原有的態度會對最終購買意圖有所影響。
    本研究以Podcast中的業配內容為主,探討聽眾對於Podcast的態度是否會影響其對商品的購買意圖。以消費者感知節目內容分類,也就是消費者感知節目的真實自我一致性、理想自我一致性及功能一致性程度是否會影響擬社會互動,而擬社會互動是否會影響購買意圖,另外也探討消費者產品涉入程度是否在其中有調節作用。
    本研究採用問卷方式進行,在網路發放,研究對象為有收聽Podcast經驗者,回收問卷542份,其中有效問卷483份,以有效樣本跑統計軟體後彙整出研究結論,本研究發現:
    一、對Podcast聽眾而言,理想自我一致性、真實自我一致性及功能一致性對擬社會互動皆有顯著正向影響。
    二、擬社會互動對於聽眾購買Podcast節目內業配產品的購買意願有正向影響
    三、聽眾的產品涉入程度會調節擬社會互動對購買意圖的影響

    The purpose of this research is to identify the factors affecting purchase intention of Podcast audience..The number of Taiwanese podcast users and the degree of discussion has grown substantially in recent years, which is undoubtedly a new focus for marketing..Different from the product images and introduction videos on TV, social medias or magazines, product promoting or advertising on Podcast is all based on verbal introduction. Audiences’ attitude toward the podcast channels impacted their willing to listening to the product introduction or promoting. This study investigates the influence of actual self- congruity, ideal self-congruity, and functional congruity on parasocial interaction. Previous studies have conducted research on self-congruity and functional congruity and how the two factors impacted purchase intention and choice making. However, there is few study comparing all three actual self-congruity, ideal self-congruity and functional congruity in one research, and no any previous studies has investigated the relevance between these factors and parasocial interaction..Studies have supported that parasocial interaction have significant impact on purchase intention in the field of social media key opinion leader promoting products. This research aims to explore whether this connection is also supported in Podcast field. Product involvement is often a factor related to purchase intention and it is examined as a factor influencing purchase intention in this study.
    Total 542 responses were received and 483valid responses were concluded to analyze. Correlation analysis and regression analysis was made. The result of the study shows: (1) Actual self-congruity, ideal self- congruity, or functional congruity positively affect podcast audiences’ purchase intention toward the products introduced in the Podcast channel. (2) Parasocial interaction positively affect purchase intention in Podcast field. (3) Product involvement negatively impacts the degree of parasocial interaction influencing purchase intention.

    第壹章 緒論 1 第一節 研究背景 1 第二節 研究動機 5 第三節 研究目的 6 第四節 研究流程圖 8 第貳章 文獻回顧 9 第一節 聽覺行銷 9 第二節 真實自我一致性與理想自我一致性 10 第三節 功能一致性 14 第四節 擬社會互動 15 第五節 產品涉入 17 第六節 購買意圖 18 第參章 研究研究方法 21 第一節 研究架構 21 第二節 研究假設 21 第三節 操作型定義及問卷設計 24 第四節 資料分析方法 28 第肆章 研究結果與分析 31 第一節 前測 31 第二節 有效樣本分佈狀況 37 第三節 敘述性統計分析 40 第四節 因素分析及信度分析 43 第五節 各變數間相關分析 50 第六節 迴歸分析 51 第伍章 結論與建議 56 第一節 研究結論 56 第二節 研究貢獻 58 第三節 研究限制及未來研究建議 59 參考文獻 60 附錄 研究問卷 71

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