企業在發展未來的競爭力時，所要執行的決策背後，一定要有相關的知識資源來支持，但對於本身所擁有的知識資源不見得能去應付策略活動，若能藉由外界的專家、學者來分析出所必須準備的核心知識，並利用外部的核心知識作為主軸與企業內部的現有知識來找出之間存在的缺口，使得企業能有效地去開發必須的知識來維護本身的競爭力。另外在解決這樣的問題，透過多位不同單位的決策者來進行互動討論是非常重要的。
然而，在遽變的環境下，大多數的企業無法有效的去確認出所開發展的核心知識，也缺乏系統化的分析架構，以致於耗費多餘的企業資源，而公司的策略發展在無前兩者配合下，亦無法健全。
本研究所提出的發展核心知識之群體決策支援系統，主要利用了相似度分析來找出企業內、外之間的知識缺口，並透過系統化的分析流程產生出最後的策略知識地圖以輔助管理者做知識決策的制定。並且使用網頁式基礎的技術，架構一群體決策支援系統雛形，以提供管理者使用。

The strategies which businesses want to perform for future competition must be backed up by the relevant knowledge and resources, which are deficient in strategy activities. In order to resolve this problem, an interacting discussion measure of multi policy makers from different divisions has become very important. It is participated by external experts and scholars, who analyzed the core knowledge and seemed to find out the gaps between the existing internal knowledge and external core knowledge.
However, in ever changing environments, most enterprises can’t confirm what core knowledge they must develop and also lack a systematically analyzing measure to do it. Thus, the firm’s strategy development is not able to be executed effectively and economically.
This study provides a group decision support system (GDSS) for developing core knowledge. It uses the similarity analysis method to obtain the knowledge gaps and produced a strategic knowledge map for manager’s decision making through a systematically analyzing procedure. Then we display this GDSS prototype in a web-based graphic interface to facilitate managers for manipulating it.

Ahn, J.H., and Chang, S.G., Assessing the contribution of knowledge to business performance: the KP3 methodology, Decision Support Systems, 36(4), 403– 416. 2004.
Alavi, M. and Leidner, D. E., Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues, MIS Quarterly , 25(1), 107-137. 2001.
Beckman, T., Implementing the knowledge organization in government, Paper presented at the meeting of the 10th national conference on federal quality. 1997.
Brooking, A., Intellectual capital: Core asset for the third millennium enterprise, London: International Thomson Business Press. 1996.
Cohen, W., Integration of Heterogeneous databases Without Common Domains Using Queries Based on Textual Similarity. In Proceeding ACM SIGMOD, 27(2), 201-212. 1998.
Costa, J. P., Melo, P., Godinho, P. and Dias, L.C., The AGAP system: A GDSS for project analysis and evaluation, European Journal of Operational Research, 145, 287-303. 2003.
Davenport, T. H. and Prusak, L..Working knowledge：How organization manage what they know, Boston：Harvard Business Review. 102. 1998.
Debreceny, R., Putterill, M., Tung, L.L. and Gilbert, A.L., New tools for the determination of e-commerce inhibitors, Decision Support Systems, 34(2), 177-195. 2003.
Dennis, A.R., George, J.F., Jessup, L.M., Nunamaker, J.F. and Vogel, D.R., Information Technology to Support Electronic Meetings, MIS Quarterly, 591-624. 1988.
Dennis, A.R., Wixom, B.H. and Vandenberg, R.J., Understanding Fit and Appropriation Effects in Group Support Systems Via Meta-Analysis, MIS Quarterly, 25, 167-193. 2001.
DeSanctis, G. and Gallupe, B., Group Decision Support System: A New Frontier, Data Base Winter, 3-10. 1985.
DeSanctis, G. and Gallupe, B., A Foundation for the Study of Group Decision Support System, Management Science, 33(5), 589-609. 1987.
Deerwester, S., Dumais, S.T., Furnas, G.W., Landauer, T.K. and Harshman, R., Indexing by Latent Semantic analysis. Journal of the American Society for Information Sciences, 41(6), 391-407. 1990.
Doszkocs, T.E., From Research to Application: The CITE Natural Language Information Retrieval System. In Research and Development in Information Retrieval, Salton, G. and Schneider, H.J., eds. Berlin: Springer-Verlag, 251-262. 1983.
Dickson, G.W., Robison, L.H., Lee, J.E. and Health, R., “Observations on GDSS Interaction: Chauffeured, Facilitated, and User-Driven Systems,” Proceedings of the 22th Annual Hawaii International Conference on System Sciences, 337-343. 1989.
Dumais, S.T., Improving the retrieval of information from external sources.Behavior Research Methods, Instruments & Computers, 23(2), 229-236. 1991.
Edmond, F., Knowledge mapping：getting started with knowledge management, Information Systems Management, 16(4), 16-23. 1999.
Geffet, M. and Feitelson, D.G., Hierarchical indexing and document matching in BoW. In first ACM/IEEE Joint Conferrence Digital Libraries, 259-267. 2001.
Greenbaum, T.L., The handbook for focus group research, 2nd Edition, Newbury Park, CA: SAGE Publications. 1998.
Hafeez, K., Zhang, Y. and Malak, N., Determining key capabilities of affirm using analytic hierarchy process, International journal of production economics, 76, 39-51. 2002.
Hall, R. and Andriani, P., Managing knowledge for innovation, Long Range Planning, 35, 29-48. 2002.
Hedlund, G., A Model of Knowledge Management and the N-Form Corporation, Strategic Management Journal, 15, 73-90. 1994.
Howells, J., Tacit knowledge, innovation and technology, Analysis and Strategic Management, 8(2), 91-106. 1996.
Huber, G. P., Issues in the Design of Group Decision Support System, MIS Quarterly, 8(3), 195-204. 1984.
Hur, S.H., Kim, D. and Park, G.T., Building automation system via LonWorks and Linux based personal computer,Automation in Construction, 15(4), 522-530. 2006.
Johann, E., and Joakim, N., Organizational learning in subsidiaries of multinational companies in Russia, Journal of World Business, 38, 262–277. 2003.
Junnarkar, B., Leveraging collective intellect by building organizational capabilities, Expert System with Application, 13(1), 29-40. 1997.
Kenyon, J.D., A process for knowledge acquisition and management, 11th, Workshop on Knowledge Acquisition Modeling and Management, Alberta, Canada, April. 1998.
Kim, Y. G., Yu, S. H. and Lee, J. H., Knowledge strategy planning: methodology and case, Expert Systems with Application, 24, 295–307. 2003a.
Kim, S., Suh, E. & Hwang, H., Building the knowledge map: An industrial case study, Journal of Knowledge Management, 7(2), 34-45. 2003b.
Koskinen, K. U., Pihlanto, P. and Vanharanta, H., Tacit knowledge acquisition and sharing in a project work context, International Journal of Project Management, 21(4), 281-290. 2003.
Krueger, R.A., Focus groups：A practical guide for applied research, London：SAGE. 1994.
Liebowitz, J., A set of frameworks to aid the project manager in conceptualizing and implementing knowledge management initiatives, International Journal of Project Management, 21(3), 189-198. 2003.
Lin, C.H. and Tseng, S.M., Bridging the implementation gaps in the knowledge management system for enhancing corporate performance, Expert Systems With Applications, 29(1), 163-173. 2005.
Lin, C.H. and Hsieh, P.J., A fuzzy decision support system for strategic portfolio management, Decision Support System, 38(3), 383-393. 2004.
McBriar, I., Smith, C., Bain, G., Unsworth, P., Magraw, S. and Gordon, J.L., Risk, gap and strength: key concepts in knowledge management, Knowledge-Based Systems, 16(1), 29-36. 2003.
McGrath, J.E., Groups: Interaction and Performance, Englewood Cliffs, N.J.: Prentice-Hall. 1984.
Nicolas, R.,Knowledge management impacts on decision making process, Journal of Knowledge Management, 8(1), 20-63. 2004.
Karacapilidis, N., Adamides, E. and Evangelou, C.(2006), A computerized knowledge management system for the manufacturing strategy process, Computers in Industry, 57(2), 178-188. 2006.
Nonaka, I. and Takeuchi, H., The knowledge-creating company, New York: Oxford University Press. 1995.
Nonaka, I., and Konno, N., The concept of “Ba”: building a foundation for knowledge creation, California Management Review, 40(3), 40– 54. 1998.
Phillips, L.W., Bagozzi, R.P., On Measuring Organizational Properties of Distributional Channels: Methodology Issues in the Use of Key Informants, Research in Marketing, JAI Press Inc., 8. 1986.
Paula, S., Seetharaman, P., Samarah, I. and Mykytyn, P., Impact of heterogeneity and collaborative conflict management style on the performance of synchronous global virtual teams, Information & Management, 41(3),303-321. 2004.
Pinsonneault, Alain, Kraemer, Kenneth L., Survey Research Methodology in Management Information Systems: An Assessment, Journal of Management Information Systems, 10(2), 75-106. 1993.
Polanyi, M., Personal knowledge, Chicage: University of Chicage Press. 1958.
Polanyi, M., The tacit dimension, London: Routledge and Kegan Paul. 19966.
Probst, G.S. and Romhardt, R.K., Managing Knowledge Building Blocks for Success, John Wiley & Sons, LTD. 2000.
Raub, S. and Von Wittich, D., Implementing knowledge management: Three strategies for effective CKOs, European Management Journal, 22(6), 714-724. 2004.
Robertson, S. E. and Jones, K. S., Relevance weighting of search terms. Journal of the American Society for Information Sciences, 27(3), 129-146. 1976.
Rosemary H.W., Kenneth A.G., and Tanya D., A framework for e-learning as a tool for knowledge management, Industrial Management & Data System, 102(7), 371-380. 2002.
Salton G., The SMART Retrieval System Experiments in Automatic Document Processing. Prentice Hall Inc., Englewood Cliffs, NJ. 1971.
Salton, G. and Lesk, M. E., Computer evaluation of indexing and text processing. 1968.
Salton, G., Automatic Text Processing: The Transformation, Analysis and Retrieval of Information by Computer. Addison Wesley. 1988.
Shen, Q. and Chung, J.K.H., A group decision support system for value management studies in the construction industry, International Journal of Project Management, 20(3), 247-252. 2002.
Spek, R.V. and Spijkervet, A.,Knowledge Management:Dealing Intelligently with knowledge, Knowledge Management and Its Integrative Elements, New York：CRC Press , 31-59. 1997.
Spark Jones, K. and Furnas, G.W., Pictures of relevance: A geometric analysis of similarity measures. Journal of the American Society for Information Science, 38(6), 420-442. 1987.
Thornhill, S. (2006), Knowledge, innovation and firm performance in high- and low-technology regimes, Journal of Business Venturing, 57(2) ,687-703.
Tsai, M. and Li, Y., Knowledge creation process in new venture strategy and performance, Journal of Business Research,60(4) ,371-381. 2007.
Tiwana, A., The Knowledge Management Toolkit: Practical Techniques for Building Knowledge Management System, Prentice Hall. 2001.
Triantafyllou, A.G., Evagelopoulos, V. and Zoras, S., Design of a web-based information system for ambient environmental data,Journal of Environmental Management,80(3), 230-236. 2006.
Venkatraman, N.,IT-Enabled business transformation: from automation to business scope redefinition, Sloan Management Review, 73-87. 1994.
Vanoirbeek, C., Rekik, Y.A., Karacapilidis, N., Aboukhaled, O., Ebel, N. and Vader, J.P., A web-based information and decision support system for appropriateness in medicine, Knowledge-Based Systems, 13(1), 11-19. 2000.
W.D. Haseman, D.L. Nazareth, S. Paul, Implementation of a group decision support system utilizing collective memory, Information & Management, 42(4), 591-605. 2005.
Wang, Y.M., Yang, J.B. and Xu, D.L., A two-stage logarithmic goal programming method for generating weights from interval comparison matrices, Fuzzy Sets and Systems, 152(3), 475-498. 2005.
Wei, J., Bressan, S. and Ooi, B.C., Mining Term Association Rules for Automatic Global Query Expansion: Methodology and Preliminary Results. Proceedings of the First International Conference on Web Information Systems Engineering, 366-373. 2000.
Wexler, M., The who, what and why of knowledge mapping, Journal of knowledge management, 5(3), 249-263. 2001.
Wiig, K. M., Knowledge management foundation, Schema Press. 1993.
Wu, T., Blackhurst, J. and Chidambaram, V., A model for inbound supply risk analysis, Computers in Industry, 57(4), 350-365. 2006.
Yim, N.H., Kim, S.H., Kim, H.W. and Kwahk, K.Y., Knowledge based decision making on higher level strategic concerns: system dynamics approach, Expert Systems with Applications, 27(1), 143-158. 2004.
Yang, J., Knowledge integration and innovation: Securing new product advantage in high technology industry, Journal of High Technology Management Research, 16(1), 121-135. 2005.
Yunjae J., Haesun P. and Ding-zhu D., A Balanced Term-Weighting Scheme for Effective Document Matching. Technical Report TR-01-009, Department for Mathematics and Computer Science, University of Mannheim. 2001.
Zack, M.H., Developing a knowledge strategy, California Management Review, 41(3), 125-145. 1999.
Zhao, H., Zhang, Y., Wang, Z., Lee, S. and Kwong, W., Research on group decision support system for concurrent product development process, Journal of Materials Processing Technology, 139(1), 619–623. 2003.
梁定彭，決策支援系統台北松崗書局，2002。