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研究生: 張學甫
Chang, Hsueh-Fu
論文名稱: 從貼文到餐盤:Instagram內容對消費者光顧餐廳意圖的影響
From Posts to Plates: The Effect of Instagram Content on Consumer Intention to Visit Restaurants
指導教授: 張佑宇
Chang, Yu-Yu
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所碩士在職專班
Institute of International Management (IIMBA--Master)(on the job class)
論文出版年: 2024
畢業學年度: 112
語文別: 英文
論文頁數: 87
中文關鍵詞: 社交媒體行銷參觀意向標籤效果社群媒體參與度照片類型標題長度
外文關鍵詞: Social Media Marketing, Visit Intention, Hashtag Effectiveness, Social Media Engagement, Photo Type, Caption Length
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  • 本研究探討了INSTAGRAM行銷策略的影響,特別是標籤、標題長度和照片類型在顧客訪問意圖中的作用。通過分析從各種帖子情境中收集的數據,研究使用量化方法來評估這些元素如何影響用戶對帖子的看法,以及它們是否會影響用戶的訪問意圖。結果顯示,這些策略對顧客訪問意圖有顯著影響,其中短標題、受歡迎的標籤和以食物為主題的照片最為有效。這些發現表明,戰略性使用INSTAGRAM內容可以顯著提升顧客參與度並推動餐廳訪問,為優化社交媒體行銷工作提供了寶貴的見解。

    This study explores the impact of Instagram marketing strategies, particularly the role of hashtag, caption length, and picture type, on customer visit intention. Analyzing the data collected from various post scenarios, the research uses quantitative methods to assess how these elements influence how users perceive the post and whether it will influence their visit intention. The results reveal a significant effect of these strategies on customer visit intentions, with short captions, popular hashtags, and food-based photos proving most effective. These findings suggest that strategic use of Instagram content can significantly enhance customer engagement and drive restaurant visits, providing valuable insights for optimizing social media marketing efforts.

    I ABSTRACT.III ACKNOWLEDGEMENTS.V TABLE OF CONTENTS.VI LIST OF TABLES.VIII LIST OF FIGURES.IX CHAPTER ONE INTRODUCTION1 1.1 Introduction.1 1.2 Gaps in the Literature.4 1.3 Research Objectives and Questions.5 CHAPTER TWO LITERATURE REVIEW6 2.1 Instagram Advertising. 6 2.2 Social Media Engagement Theory. 9 2.3 Uses and Gratification Theory. 13 2.4 Customer’s Intention to Visit Restaurant.16 2.5 Hashtag Effectiveness.19 2.6 Caption Length.21 2.7 Photo Type.23 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY26 3.1 Pilot Test. 26 3.2 Research Method.26 3.3 Research Design and Procedure. 28 3.4 Measurements.32 3.4.1 Visit Intention.32 3.4.2 Hashtag Effectiveness.32 3.4.3 Photo Type Perception.33 3.4.4 Caption Length.34 3.5 Participants.35 3.6 Analysis Strategy.36 CHAPTER FOUR RESEARCH RESULTS38 4.1 Demographics.38 4.2 Correlation.40 4.3 Reliability and Validity.42 4.4 Manipulation Check.45 CHAPTER FIVE CONCLUSION AND SUGGESTIONS52 5.1 General Discussion.52 5.2 Theoretical Implications.54 5.3 Practical Implications.56 5.4 Limitations and Future Research.58 REFERENCES 60 APPENDICES 65 Appendix 1: Instruction for survey participants65 Appendix 2: Instruction for survey participants (Mandarin Chinese) 66 Appendix 3:67 Appendix 4: Deleted Questions (Post-Pilot Test)75 Appendix 5: Survey Questions (English Version)75

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