簡易檢索 / 詳目顯示

研究生: 蔡惠庄
Tsai, Hui-Chuang
論文名稱: 雇主品牌、個人組織配適度對工作應徵意圖的影響-以實習經驗為調節變數
The Effects of Employer Brand and Person-Organization Fit on Application Intention-With Internship Experience as a Moderator
指導教授: 賴孟寬
Lai, Meng-Kuan
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系
Department of Business Administration
論文出版年: 2012
畢業學年度: 100
語文別: 英文
論文頁數: 135
中文關鍵詞: 雇主品牌個人組織配適度實習經驗應徵意圖
外文關鍵詞: Employer branding, Person-Organization Fit, Internship Experience, Application Intention
相關次數: 點閱:87下載:0
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 人力就業市場不管對於公司或者是求職者個人而言都是競爭激烈的。以公司層面來說,為了要吸引人才必須要和其他競爭公司有所差異化。建立雇主品牌就是一種差異化的手段。透過雇主品牌的建立,可以提高公司在求職市場上的能見度,並且進一步增加求職者的應徵意圖。以個人層面來說,由於每位求職者都有著不同的人格特質,他們所意識到的個人組織配適度也會有所不同。除此之外,意識到自己個人組織配適度高的求職者也會有較高的應徵意圖。因此,本研究採用五大人格特質來探討具有何種人格特質的求職者會有較高的配適度。綜合以上,本研究主要目的是探討組織吸引力、雇主品牌、人格特質、個人組織配適度對應徵意圖的影響。並且以實習經驗為調節變數,進一步探討有無實習經驗對於雇主品牌、個人組織配適度是否有增強效果。
    本研究結果顯示如下:
    1.組織吸引力可以增強企業的雇主品牌。
    2.高和善性(Agreeableness)、高嚴謹自律性(Consciousness)、高外向性(Extraversion)、高經驗開放性(Openness to experience)、低情緒敏感性(Neuroticism)的求職者會有較高的個人組織配適度。
    3.雇主品牌與個人組織配適度皆會增加求職者的應徵意圖。
    4.實習經驗可以增強組織吸引力對雇主品牌的影響效果。

    Currently the labor market is competitive, not only for job applicants but also for companies. From the company’s perspective, appealing to talent means that companies have to differentiate themselves from their competitors. Building employer branding is one of the ways for differentiation. It can not only help companies to increase their visibility in the labor market but also increase job applicants’ intention to apply. From the perspective of job applicants, different personalities will perceive different degrees of P-O fit. In addition, job applicants with higher perceived P-O fit will have higher application intentions. Thus, this study adopted the Big five personality to explore the kind of personality that will have higher perceived P-O fit. To sum up, the purpose of this study is to explore the effects of organizational attractiveness, employer branding, personality, and P-O on application intention. Additionally, this study further added internship experience as a moderating variable to investigate whether internship experience will reinforce the effects of organizational attractiveness to employer branding and personality toward P-O fit. There were four findings in this study. First, organizational attractiveness can increase company’s employer branding. Second, job applicants with higher agreeableness, consciousness, extraversion, openness to experience and low neuroticism will have a higher perceived P-O fit. Third, both employer branding and P-O fit can increase job applicants’ application intention. Forth, it was proven that internship experience can help a company to build their employer branding by increasing its organizational attractiveness.

    摘要 I ABSTRACT II 誌謝 III LIST OF TABLES VIII LIST OF FIGURES X CHAPTER I INTRODUCTION 1 Research Background and Motivation 1 Research Objectives 4 CHAPTER II LITERATURE REVIEW 6 Person-Organization Fit 6 Introduction of Person-Organization fit 6 Antecedents of P-O fit 8 Organizational Attractiveness 9 Personality 11 The Five Factor Model 12 Employer branding 18 Development of employer branding 18 Definition of employer branding 19 Application Intention 21 Internships Experience 23 Conceptual Model 25 CHAPTER III Methodology 27 Research Design 27 Operational Definition of Research Variables 28 Independent Variable 28 Dependent Variable 29 Pretest I 37 Modifications 48 Pretest II 54 CHAPTER IV RESULTS AND DISCUSSION 61 Data Handling 61 Data Coding 62 Reliability and Validity 64 Overall Model Fit 74 Hypothesis Testing 76 Structural Equation Modeling 76 Moderating Effect 82 Other Findings 88 CHAPTER V CONCLUSIONS AND SUGGESTIONS 90 Conclusions 90 Academic Contribution 95 Managerial Implications 96 Limitations and Suggestions for Future Research 98 REFERENCES 100 Appendix A: Pretest I for Formal Questionnaire 111 Appendix B: Pretest II for Formal Questionnaire 118 Appendix C: Hard Copy Version of Formal Questionnaire 123 Appendix D: Online Formal Questionnaire 129

    Aaker, D.A. (1991). Managing Brand Equity: Capitalising on the Value of a Brand Name, Free Press, New York, NY.
    Aaker, D.A. (1996). Building Strong Brands, Free Press, New York, NY.
    Agrawal R.K. & Swaroop P. (2009). Effect of employer branding image on application intentions of B-school undergraduates. The Journal of Business perspective. 13(3), 41-49.
    Aiman-Smith, L., Bauer, T. & Cable, D. (2001). Are you attracted? Do you intend to pursue?A recruiting policy-capturing study. Journal of Business and Psychology,16, 219-37.
    Allport, G.W. (1961). Pattern and Growth in Personality. New York : Holt, Rinehart & Winston.
    Ambler, T. & Barrow, S. (1996). The employer branding. The Journal of Brand Management, 4 (3), 185-205.
    Anonymous (2007). How to make the most of your firm's internship program? Accounting Office Management & Administration Report, 7, (5), 1-5.
    Arbuckle, J. L. (2003). Amos 5.0 Update to the Amos User’s Guide. Chicago: Small Water Corporation.
    Argyle, M. & Lu, L. (1990). The happiness of extraverts. Personality and Individual Difference, 11, 1101-1118.
    Asendorpf, J.B. (1998). Personality effects on social relationships. Journal of Personality and Social Psychology, 74, 1531-1544.
    Backhaus, K. & Tikoo, S. (2004). Conceptualizing and researching employer branding. Career Development International, 9 (5), 501-17.
    Balmer, J. M.T. (2001). Corporate Identity, Corporate Branding and Corporate Marketing: Seeing Through the Fog. European Journal of Marketing, 35(3/4), 248-291.
    Barber, A., & Roehling, M., (1993). Job postings and the decision to interview:
    a verbal protocol analysis. Journal of Applied Psychology, 78, 845-856.
    Barrick, M.R., Mount M.K., & Judge T.A. (2001). Personality and Performance at the beginning of the new millennium: What do we know and where do we go next? International Journal of Selection assessment, 9-30.
    Barrick, M.R., Stewart, G.L., & Piotrowski M.(2002). Personality and job performance: test of the mediating effects of motivation among sales representatives. Journal of Applied Psychology, 43-51.
    Beard, D.F. (2007). Assessment of internship experiences and accounting core competencies. Accounting Education: an International Journal, 16, (2), 207-221.
    Beenen, G., & Mrousseau, D.M. (2010). Getting the most from MBA internships: Promoting intern learning and job acceptance. Human Resource Management, Vol.49 (1), 3-22.
    Berthon, P., Ewing, M., & Hah, L.L. (2005). Captivating company: dimensions of attractiveness in employer branding. International Journal of Advertising, 24(2), 151-172.
    Bowen D.E., Ledford G.E. J.R., & Nathan B.R. (1991). Hiring for the organization not the job. Academy of Management Executive, 54, 35-51.
    Boxx, W.R., Odom, R.Y., & Dunn, M. G. (1991). Organizaitonal values and value congruency and their impact on satisfaction, commitment, and cohesion. Public Personnel Management, 20, 195-205.
    Bozionelos (2004). The big five of personality and work involvement. Journal of Managerial Psychology,19(1), 69-81.
    Bretz RD Jr, Ash RA, & Dreher GF. (1989). Do people make the place? An examination of the attraction- selection-attrition hypothesis. Personnel Psychology, 42, 561-581.
    Brown, T. (2008). The employer branding: A strategic tool to attract, recruit and retain talent. Society for human resource management, 1-8.
    Byrne, B. M. (2001). Structural equation modeling with AMOS: Basic concepts, applications, and programming. New Jersey: Lawrence Erlbaum.
    Cable, D. M., & Judge, T. A. (1996). Person–organization fit, job choice decisions, and organizational entry. Organizational Behavior & Human Decision Processes, 67(3), 294–311.
    Cable D.M., & Judge TA. (1995). The role of person-organization fit in organizational decisions. Paper presented at the Annual Meetings of the Academy of Management, Vancouver, BC.
    Cable & Graham (2000). The determinants of job seekers' reputation perceptions. Journal of Organizational Behaviour. 21, 929-947.
    Carless, S. A. (2005). Person-job fit versus person-organization fit as predictors of organizational attraction and job acceptance intentions:A longitudinal study. Journal of Occupational and Organizational Psychology, 78, 411-429.
    Chan, D. (1996). Cognitive misfit of problem-solving style at work: A facet of person–organizational fit. Organizational Behavior and Human Decision Processes, 68(3), 194–207.
    Chatman, J.A. (1989). Improving interactional organizational research: A model of person-organization fit. Academy of Management Journal, 14 (3), 333-349.
    Chapman, D.S., Uggerslve, K.L., Carroll, S.A., Pissentin, K.A., & Jones, D.A. (2005). Applicant attraction to organizations and job choice: a meta-analytic review Of the correlates of recruiting outcomes. Journal of Applied Psychology, 90(5), 928-944.
    Chatman, J. (1991). Matching People and Organizations: Selection and Socialization in Public Accounting Firms, Administrative Science Quarterly 36, 459–484.
    Cheryl & Simon (2006). Measuring and Managing Employer branding Image in the Service Industry. Journal of Marketing Management, 22, 695-716.
    Chih-Lun (Alan) Yen (2011). The Influence of Context Orientation on Recruitment in the Hospitality Industry. Virginia Polytechnic Institute and State University, Hospitality and Tourism Management.
    Cobb-Walgren, C.J., Ruble, C.A. & Donthu, N. (1995). Brand Equity, Brand Preference, and Purchase Intent. Journal of Advertising, 24.3, 25-40.
    Cable, D. M., & Judge, T. A. (1996). Person–organization fit, job choice decisions, and organizational entry. Organizational Behavior & Human Decision Processes, 67(3), 294–311.
    Coco, M. (2000). Internships: A try before you buy arrangement. SAM Advanced Management Journal,65, 4143.
    (The) Conference Board (2001). Engaging Employees through Your Brand. The Conference Board, New York, NY.
    Collins, C, J., & Stevens, C. K. (2002). The relationship between early recruitment-relatedactivities and the application decisions of new labor-market entrants: A brand-equityapproach to recruitment. Journal of Applied Psychology, 87, 1121-1133.
    Costa, P. T., & McCrae, R. R. (1992). NEO Five-Factor Inventory professional manual. Odessa, FL: Psychological Assessment Resources.
    Cunningha, G.B., Sagas, M., Kent, A., and Turner, B.A. (2005). Anticipated career satisfaction, affective occupational commitment, and intentions to enter the sport management profession. Journal of Sport Management, Vol.19, 45-57.
    Degravel (2011). Internships and Small Business: A fruitful Union? A Conceptual Approach. Journal of Management Policy and Practice vol. 12(2)
    Denissen, J.J.A. & Penke, L. (2008). Motivational individual reaction norms underlying the five-factor model of personality: First steps toward a theory-based conceptual framework. Journal of Research in Personality, 42, 1285-1302.
    Dewaele, J.-M. & Furnham, A. (1999). Extraversion: the unloved variable in applied linguistic research. Language Learning, 49,509-544.
    Diener, E., Larsen, R.J. & Emmons, R.A. (1984). Person X situation interactions: choice of situations and congruence response models. Journal of Personality and Social Psychology, 47 (3), 580-92.
    Edwards, J. (2008). To prosper, organizational psychology should? Overcome methodological barriers to progress. Journal of Organizational Behavior, 29(4), 469-491.
    Edwards JR. (1991). Person-job fit: A conceptual integration, literature review and methodological critique. International Review of Industrial Organizational Psychology, 6, 283-357.
    Ehrhart, K.H. & Ziegert, J.C. (2005). Why are individuals attracted to organizations? Journal of Management, 31(6), 901-919.
    Ewing, M.J., Pitt, L.F., de Bussy, N.M. & Berthon, P. (2002). Employment Branding in the Knowledge Economy. International Journal of Advertising, 21, 3-22.
    Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
    Gatewood, R. D., Gowan, M. A. & Lautenschlager, G. J. (1993). Corporate Image, Recruitment Image and Initial Job Choice. Academy of Management Journal, 35(2), 414-427.
    Gault, J., Redington, J. & Schlager, T. (2000). Undergraduate business internship and career success: are they related? Journal of Marketing Education, 22, (1), 45-54.
    Goldberg, L. R., 1999. A broad-bandwidth, public-domain, personality inventory
    measuring the lower-level facets of several five-factor models. Personality
    Psychology in Europe, 7, 7-28.
    Goldberg, L. R., Zheng, L., Zhao, Y., & Liu, L. (2008). Reliability and concurrent
    validation of the IPIP Big-Five factor markers in China, Personality and
    Individual Differences, 45, 649-654.
    Gomes, D. & Neves, J. (2011). Organizational attractiveness and prospective applicants' intentions to apply. Personnel Review, 40(6), 684-686.
    Hair, J. F., William, C. B., Babin, B. J., Anderson, R. E., & Tatham, R. L. (1998). Multivariate Data Analysis. New Jersey: Pearson University Press.
    Hair, J. F., William, C. B., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate Data Analysis. New Jersey: Pearson University Press.
    Harris, K.J. & Zhao, J. (2004). Industry internships: feedback from faculty and industry executives. International Journal of Contemporary Hospitality Management, 16 (7), 429-436.
    Hogan R. (1991). Personality and personality measurement. In Dunnette MD, Hough LM (Eds.), Handbook of industrial and organizational psychology (Vol. 2, pp. 873-919). Palo Alto, CA: Consulting Psychologists Press, Inc.
    Ivancevich JM, & Matteson MT (1984). A Type A-B person-work environment interactionmodel for examining occupational stress and consequences. Human Relations, 37, 491-513.
    Jensen-Campbell, L.A. & Graziano, W.G. (2001). Agreeableness as a moderator of interpersonal conflict. Journal of Personality, 69, 323-362.
    Johnson, J.A. (2008). IPIP–NEO narrative report”, available at: www.personal.psu.edu/faculty/j/5/j5j/IPIP.
    Judge TA, & Bretz RD Jr. (1992). Effects of work values on job choice decisions. Journal of Applied Psychology. 77, 261-271.
    Judeg, T. A., & Ferris, G.R. (1992). The elusive criterion of fit in human resource staffing decisions. Human Resource Planning, 154, 47-67.
    Keller, K.L. (1993). Conceptualizing, measuring, and managing customer-based brand equity,” Journal of Marketing, 57(1), 1-22.
    Knox & Freeman (2006). Measuring and managing employer branding image in the service industry. Journal of Marketing Management. 22, 695-716.
    Kline, R. B. (1998). Principles and practice of structural equation modeling. New York : Guildford Press.
    Kristof, A. L. (1996). Person–organization fit: an integrative review of its conceptualizations, measurement, and implications. Personnel Psychology, 49(1), 1–49.
    Leonard, D. & Straus, S. (1997). Identifying how we think: The Myers-Briggs Type Indicator and the Herrmann brain dominance instrument. Harvard Business Review. 75(4), 114-115.
    Lievens, F., Decaesteker, C., Coetsier, P., & Geirnaert, J. 2001. Organizational attractiveness for prospective applicants: A person-organisation fit perspective. Applied Psychology: An International Review, 50, 30-51.
    Lievens, F. & Highhouse, S. (2003). The relation of instrumental and symbolic attributes to a company’s attractiveness as an employer. Personnel Psychology, 56(1), 75-102.
    Lin Long-Yi (2010). The relationship of consumer personality trait, brand personality and brand loyalty: an empirical study of toys and video games buyers. Journal of Product & Brand Management,19 (1), 4-17.
    Locke E.A. (1976). The nature and causes of job satisfaction. In Dunnette MD (Ed.), Handbook of industrial and organizational psychology (pp. 1297-1343). Chicago: Rand McNally.
    Mahoney, A. (2000). Living the Brand. Association MAnagement, 88-97.
    Matthew, G., Davies, D.R., Westerman, S.J., & Stammers, R.B. (2000). Human performance: cognition, stress, and individual differences. London: Psychology Press.
    Matthews, G., Deary, I.J., & Whiteman, M.C. (2003). Personality Traits (2nd ed.). Cambridge University Press.
    Matthews, G., Jones, D.M. & Chamberlain, A.G. (1990). Refining the measurement of mood: the UWIST Mood Adjective Checklist. British Journal of Psychology, 81, 17-42.
    McCrae, R.R., Zonderman, A.B., & Bond, M.H., Costa, P.T., Jr. and Paunonen, S.V.(1996). Evaluating replicability of factors in the revised NEO Personality Inventory: confirmatory factor analysis versus procrustes rotation. Journal of Personality and Social Psychology, 70, 552-566.
    Migliore (2011). Relation between big five personality traits and Hofstede’s cultural dimensions. Cross Cultural Management: An International Journal, 18 (1), 38-54.
    Mount, M. K., & Barrick, M. R. (1995). The Big Five personality dimensions: Implications for research and practice in human resources management. In K. M. Rowland and G. Ferris (Eds.), Research in personnel and human resource
    management (Vol. 13, pp. 153–200). Greenwich, CT: JAI Press.
    Narayanan, V.K., Olk, Paul M. & Fukami, C. (2010). Determinants of internship effectiveness: an exploratory model. Academy of Management Learning and Education, 9, (1), 61-81.
    O’Connor, B.P. (2002). A quantitative review of the comprehensiveness of the five-factor model in relation to popular personality inventories. Assessment, 9, 188-203.
    O’Reilly, C. A., J. Chatman, & D. Caldwell (1991). People and Organizational Culture: A Profile Comparison Approach to Assessing Person–Organization Fit. Academy of Management Journal, 34, 487–516.
    Pervin, L.A. (1989). Persons, situations, interactions: the history of a controversy and a discussion of theoretical models. Academy of Management Review. 14(3), 350-60.
    Planko, D. (1996). Power internships. Management Review, 85 (12), 31-34.
    Ponser BZ. (1992). Person-organization values congruence: No support for individual differences as a moderating influence. Human Relations, 45, 351-361.
    Porter, C., Conlon, D. & Barber, A. (2004). The dynamics of salary negotiations: effects on applicants’ justice perceptions and recruitment decisions. The International Journal of Conflict Management, 15, 273-303.
    Resick, Baltes, & Shantz (2007). Person-Organization fit and work-related attitudes and decisions: examining interactive effects with job fit and conscientiousness. Journal of Applied Psychology, .92(5), 1446-1455.
    Robert, D., Bretz JR. & Judge T.A. (1994). Person-organization fit and the theory of work adjustment: Implications for satisfaction, tenure, and career success. Journal of Vocational Behavior,44, 32-54.
    Rynes, S. L. (1989). The employment interview as a recruitment device. In R. W Eder & G. R. Ferris (Eds.), The employment interview (pp. 127-141). Beverly Hills, CA: Sage.
    Rynes, S. L., & Barber, A. E. (1990). Applicant attraction strategies: An organizational perspective. Academy of Management Review, 15, 286-310.
    Rynes, S.L., & Gerhart, B. (1990). Interviewer assessments of applicant “fit”: An exploratory investigation. Personnel Psychology, 43, 13-35.
    Rynes, S.L. (1991). Recruitment, job choice, and post-hire consequences: A call for new research directions. In M.D. Dunnette, & L.M. Hough (Eds), Handbook of industrial and organizational psychology, Vol.2, pp. 399-444. Palo Alto, CA: Consulting Psychologists Press.
    Rynes, S., Bretz, R. & Gerhart, B. (1991). The importance of recruitment in job choice: a different way of looking. Personnel Psychology, 44, 487-521.
    Saks, A.M. & Ashforth, B.E. (1997). A longitudinal investigation of the relationships between job information sources, applicant perceptions of fit, and work outcomes. Personnel Psychology, 50, 395-426.
    Schneider, B. (1987). The people make the place. Personnel Psychology, 40(3), 437–453.
    Selnes, F. (1993). An examination of the effect of product performance on brand reputation, satisfaction and loyalty. European Journal of Marketing, 27 (9), 19-35.
    Sekiguchi, T. (2004). Person-Organization fit and Person-job fit in employee selection: A Review of the Literature. Osaka Keidi Ronshu, 54 (6), 179-196.
    Schneider B. (1987). The people make the place. Personnel Psychology, 40, 437-453.
    Schwab, D. P., Rynes, S. L., & Aldag, R. J. (1987). Theories and research on job search and choice. In K. Rowland & G. Ferris (Eds.), Research in personnel and human resources management (pp. 129-166). Greenwich, CT: JAI Press.
    Schulte, A.E. (2010). THE ROLE OF LEARNING AND DEVELOPMENT
    IN EMPLOYER BRANDING PRACTICES. Available from ProQuest
    Dissertation and theses database. (UMI No. 3424124)
    Sternberg, R.J. (2000). Pathways to Psychology (2nd ed.). New York: Harcourt, A Division of Thomson Learning, Inc.
    Sullivan, J. (2004). Eight elements of a successful employment brand”, ER Daily, 23 February, available at: www.erexchange.com/articles/db/52CB45FDADFAA4CD2BBC366659E26892A.asp
    Thoresen, C.J., Bradley, J.C., Bliese, P.D., & Thoresen, J.D. (2004). The big five personality traits and individual job performance and growth trajectories in maintenance and transitional job stages. Journal of Applied Psychology, 835-853.
    Turban D.B., & Keon, T.l. (1993). Organization attractiveness: An integrationist perspective. Journal of Applied Psychology, 78, 184-193.
    Turban, D. B., Campion, J. E, & Eyring, A. R. (1995). Factors related to job acceptance decisions of college recruits. Journal of Vocational Behavior, 47, 193-213.
    Turban, D.B., Forret, M.L. & Hendrickson, C.L. (1998). Applicant Attraction to Firms: Influences of Organization Reputation, Job and Organizational Attributes, and Recruiter Behaviours. Journal of Vocational Behavior, 52, 24-44.
    Vancouver JB, Millsap RE, & Peters PA. (1994). Multilevel analysis of organizational goal congruence. Journal of Applied Psychology, 79, 666-678.
    Vancouver JB, & Schnitt NW. (1991). An exploratory examination of person-organization fit: Organizational goal congruence, Personnel Psychology, 44,333-352.
    Verney, T.P., Holoviak, S.J. & Winter, A.S. (2009). Enhancing the reliability of internship evaluations. Journal of Applied Business and Economics, 9 (1), 22-34.
    Wanberg, C. R., Watt, J. D., & Rumsey, D. J. (1996). Individuals without jobs: An empirical study of job-seeking behavior and reemployment. Journal of Applied Psychology, 81, 76–87.
    Washburn, J.H., Till, B.D., & Priluck, R. (2000). Co-branding: brand equity and trail effects. Journal of Consumer Marketing, 17(7), 591-604.
    Waston, D., & Clark, L.A. (1992). On traits and temperament: general and specific factors of emotional experience and their relation to the five-factor model. Journal of Personality, 60, 441-746.
    Zeithaml, V. A., Bitner, M. J., & Gremler, D. D. (2006). Services marketing: Integrating customer focus across the firm (4thed.), New York: McGraw-Hill Irwin.

    無法下載圖示 校內:2027-12-31公開
    校外:不公開
    電子論文尚未授權公開,紙本請查館藏目錄
    QR CODE