社會企業主要透過經濟的方式來解決某一社會問題，有別於傳統非營利事業透過捐款與補助的方式取得資金，社會企業透過一套特殊的商業模式設計來達成其經濟獨立與永續經營，此一趨勢在全球興起，受到國內外學者的研究青睞；而同樣受到學者關注的議題還有「平台」的崛起，雖平台非全新觀念，然而因網際網路的發展與相關科技的推波助燃，新平台模式的商業模式迅速發展，並推翻以往商業經營的線性概念，許多新平台理論如雨後春筍般快速發展。目前平台理論大多數應用於科技產業與資訊產業，如Google, Uber與Airbnb等，卻鮮有研究將平台理論與社會企業進行結合與探討，本研究結合社會企業與平台理論，希望透過個案討論來探討社會企業如何借用平台之運作達到社會價值之創造的目的。本研究以A經金會為單一研究對象，並以台灣婦女就業問題為其社會問題之背景，探討其如何透過平台模式的運作，媒合平台左右雙方之供給者與需求者，來達成社會問題之解決與社會總體價值之創造。

Studies of social enterprise and platform have been prosperously developed in recent two decades, but seldom put together as an option to discuss how platform is applied to social enterprise. This research is to explore how a social enterprise achieves its social goal via platform operation and creates social value by manipulating the users of the platform. Here we choose Foundation A which strived for woman’s right in Taiwan in its early founded and transform to act as an inter-medium to match care service in communities as a single case to explore the issue. This research is developed in qualitative research method as the conclusion shows a unique characteristic on the single case and could not be applied to general standard.

The research shows a social enterprise is possible to succeed in surviving organically via it special platform design and co-create the social value with the participants in a Foundation A way. As the Foundation A runs its business in a non-profit view, cost could be transferred from demand side to supplier side in almost zero friction, and reduced the overall cost of the society. This research also interprets how a positive network effect could support a platform of social enterprise and makes it work organically.

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