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研究生: 陳玟均
Chen, Wen-Chun
論文名稱: 跨國企業組織改革的關鍵成功因素與高階人才流動性之關係
Organizational Restructuring Success and Talents Turnover: the Case of a Multinational Company
指導教授: 張紹基
Chang, Shao-Chi
學位類別: 碩士
Master
系所名稱: 管理學院 - 高階管理碩士在職專班(EMBA)
Executive Master of Business Administration (EMBA)
論文出版年: 2018
畢業學年度: 106
語文別: 中文
論文頁數: 62
中文關鍵詞: 組織改革人才留任跨國企業
外文關鍵詞: Multinational Company, Organizational Restructuring, Talents Turnover
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  • 跨國企業如何在組織改革時傳遞組織改革對公司帶來的益處,讓不同文化不同國家中組織的高階關鍵人才不流失,進而轉換全球的企業價值到對當地員工、公司也能理解並支持這個企業價值,並進而轉換成對公司最終實質營運上想見的結果。這應該是所有跨國企業都關注的一個話題,此篇論文將以一跨國企業的醫療器材事業體為研究,期能透過分析,近年來一些重大併購及組織改革的結果中,影響跨國企業組織改革的成功因素為何,及高階關鍵人才與組織改革的關聯性及這些高階關鍵人才的留任與否之考量點為何。
    從此研究中發現,高階關鍵人才留任的主因分為兩大主因,一部分主要為高層主管是否有將組織改革帶來的全球性企業戰略目的轉換為當地員工可以看見的企業價值,其主管是否能力能帶領員工一起走過組織改革之後整合伴隨而來的挑戰;一部分來自於薪酬的期待性是否有被滿足,主要來自併購後組織改革或組織改革時帶來的職位或職務變動,其中薪資的調整或溝通是否被員工理解或接受。

    SUMMARY
    Change has become an ordinary part in today’s business world. However, the organizations running transformation activities are often confronted by a lot of challenges. Lots of studies of change or transformation execution show that 60 – 70 per cent of intended changes were either not delivered on budget, time or of the required quality. How should a multinational company deliver messages on the benefits of structural change after a M&A or organization change? The key messages enable to retain the talents in high levels of different cultures and countries, and further to transfers the global value of enterprise to local affiliates or employees with their strong support for this value to realize the positive performance for the company. This topic is widely concerned by majority of multinationals. This paper will be based on the studies of a multinational company in medical devices sector to investigate the key factors of successful organization change and concerns of key talents in high level to remain within the company.
    From the analyses, there are two factors concerning the key talents in high levels: The first key factor is whether these talents do transfer the strategic values from global view to local teams; and whether the talents own the capabilities to face the challenges with the local teams during the organization change. The second factor is whether the expectation of the compensation is fulfilled, especially if the employees understand and accepts the change in title, job scope or compensation.

    摘要……........ II ABSTRACT III 目錄………. VI 表目錄…… VIII 圖目錄…… IX 第一章 緒論 1 第一節 研究動機 1 第二節 研究目的 3 第三節 論文結構 4 第二章 文獻探討 5 第一節 全球醫藥器材業概況 5 第二節 A集團醫藥器材概況及組織改革 10 第三節 A集團企業文化 16 第四節 組織改革相關文獻回顧 19 第五節 成功組織改革執行步驟與策略 24 第三章 研究方法 33 第一節 研究流程 33 第二節 研究資料來源 34 第三節 研究架構與資料收集 36 第四章 研究結果 40 第一節 探討跨國企業組織改革之關鍵成功因素 40 第二節 高階關鍵人才在成功組織改革之關鍵扮演角色 46 第三節 跨國企業如何於組織改革時留任高階關鍵人才 49 第五章 結論 53 第一節 研究結論 53 第二節 管理意涵 56 第三節 研究限制及未來研究方向 59 中文參考資料 60 參考資料.. 61

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