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研究生: 陸雪輝
Riadi, Jovita Anggraini
論文名稱: The Moderating Effect of Integration Climate on Role Stressors and Burnout: The Application of Job-Demand-Resources Theory in Project Organization
The Moderating Effect of Integration Climate on Role Stressors and Burnout: The Application of Job-Demand-Resources Theory in Project Organization
指導教授: 鄭至甫
Jeng, Don Jyh-Fu
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所
Institute of International Management
論文出版年: 2014
畢業學年度: 102
語文別: 英文
論文頁數: 113
外文關鍵詞: Role conflict, Role ambiguity, Perceived integration climate, Extra-role performance, Job Demand-Resources Theory
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  • Project based work has been characterized as fast-paced, dynamic, and conducive to work-related stress. Using Job Demand-Resources (JD-R) theory, the present study aimed to investigate the impact of role stressors on project workers burnout and their extra-role performance. Particularly, role conflict, role ambiguity, and role overload have been shown to be associated with burnout, that individuals who report higher levels of these role variables also report higher level of burnout. In addition, JD-R theory also proposed that job resources may buffer the impact of job demands on burnout. Perceived integration climate is proposed to moderate the negative effect of role stressors and its impact to project workers burnout.
    Statistical tools tested 202 respondents from online survey. The result shows that burnout is positively influenced by role stressors, and would negatively associate with extra-role performance. Perceived task orientation (one of the factor of perceived integration climate) acted as moderator in buffering the negative effect of role conflict and role ambiguity on project workers burnout. Additionally, perceived support for innovation also significantly moderate the negative effect of role ambiguity in project workers burnout. The study reveals that the two potential moderators provide resources in terms of support and motivation in buffering the undesired impact of role stressors on project workers burnout. The research contributes to the project management literature by an examination of the antecedents of project workers burnout with the considerations of perceived integration climate as job resources. Moreover, implications and suggestions for future research are also discussed further.

    TABLE OF CONTENTS ABSTRACT III ACKNOWLEDGEMENT V TABLE OF CONTENTS VI LIST OF TABLES IX CHAPTER ONE INTRODUCTION 1 1.1 Research Background. 1 1.2 Research Gaps and Contribution. 3 1.3 Research Objectives. 5 1.4 Research Procedure. 5 CHAPTER TWO LITERATURE REVIEW 1 2.1 Theoretical Background. 1 2.1.1 The Job Demand-Resources Theory. 1 2.1.2 Job Demand and Job Resources in Project Organization. 4 2.2 Variable Definition. 6 2.2.1 Role Stressors. 6 2.2.2 Burnout. 9 2.2.3 Perceived Integration Climate. 11 2.2.4 Extra-Role Performance. 14 2.3 Hypothesis Development. 17 2.3.1 Relationship between Role Stressors to Burnout. 17 2.3.2 Relationship between Burnout and Extra-Role Performance. 18 2.3.3 The Mediating Effect of Burnout on Role Stressors to Extra-Role Performance. 19 2.3.4 The Moderating Effect of Perceived Integration Climate on Role Stressors and Burnout. 21 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 23 3.1 Conceptual Model. 23 3.2 Construct Measurement. 23 3.2.1 Construct Measurement: Role Stressors. 23 3.2.2 Construct Measurement: Burnout. 26 3.2.3 Construct Measurement: Perceived Integration Climate. 27 3.2.4 Construct Measurement: Extra Role Performance. 31 3.3 Summary of Hypothesis. 35 3.4 Sampling Plan and Data Collection. 36 3.5 Control Variables. 37 3.5.1 Demographic Factors. 37 3.5.2 Project Group Size. 37 3.5.3 Length of Time in Profession. 37 3.5.4 Project Nine Knowledge Areas. 38 3.6 Method of Analysis. 42 3.6.1 Descriptive Statistic. 42 3.6.2 Common Method Variance. 42 3.6.3 Factor Analysis. 43 3.6.4 Reliability Test. 43 3.6.5 Pearson’s Correlation. 44 3.6.6 Structural Equation Model (SEM). 44 3.6.7 Multiple Hierarchical Regression Analysis. 45 CHAPTER FOUR RESEARCH RESULTS 46 4.1 Data Collection. 46 4.2 Descriptive Analysis. 46 4.2.1 Characteristics of Respondent. 46 4.2.2 Measurement Results for Relevant Research Variables. 48 4.3 Common Method Variance. 50 4.4 Factor Analysis. 52 4.5 Reliability Test. 57 4.6. Pearson’s Correlation. 59 4.7 Structural Equation Model (SEM). 61 4.7.1 Comparison Nested Models. 61 4.7.2 Final Model SEM. 64 4.8 Multiple Hierarchical Regression. 67 CHAPTER FIVE CONCLUSION AND SUGGESTIONS 71 5.1 Discussion and Conclusion. 71 5.1.1 Discussion. 71 5.1.2 Theoretical Implication. 76 5.1.3 Managerial Implication. 77 5.2 Research Limitation and Suggestion for Future Research. 79 REFERENCES 81 APPENDICES 88 Appendix 1: Questionnaire Design 88

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