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研究生： 徐端若
Thuy, Doan-Thi-Ngoc
論文名稱： Human Resource Management Practices and Firm Performance in Vietnam
Human Resource Management Practices and Firm Performance in Vietnam
指導教授： 史習安
Shih, Hsi-An
學位類別： 碩士
Master
系所名稱： 管理學院 - 國際經營管理研究所碩士班
Institute of International Management (IIMBA--Master)
論文出版年： 2008
畢業學年度： 96
語文別： 英文
論文頁數： 132
外文關鍵詞： Human resource management practices, Firm performance, Human resource competency, Human resource value
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    • This study explored the effective dimensions of HRM practices and the relationship between HRM practices and firm performance. The moderating effects of HR value and HR competency toward the relationship between HRM practices and firm performance were also investigated. A total of 85 companies in all kinds of industries and types in Vietnam were included. Data were collected from two different target respondents including one HR manager and one member of board directors (i.e.: line managers/supervisors, and general manager) in a company.
    The findings demonstrated that there is a strong relationship between HRM practices and firm performance. Further, the moderating effect of HR value also showed that competitive advantage, valuable asset and capability of HR value strengthened the relationship between HRM practices and firm performance. In addition, the moderating effect of HR competency indicated that knowledge of business of HR competency moderated the relationship between HRM practices and firm performance.
    The results had both theoretical and empirical contributions to the field of HRM and organizational management by offering useful information of HRM practices, and giving an understanding of the current situation of management and HRM conditions of firms in all kinds of types and industries in Vietnam.

    ACKNOWLEDGEMENTS I ABSTRACT II TABLE OF CONTENTS III LIST OF TABLES VII LIST OF FIGURES IX CHAPTER ONE INTRODUCTION 1 1.1 Research Background and Motivation 1 1.2 Research Objectives 7 1.3 Research Procedure 9 1.4 Research Structure 10 CHAPTER TWO LITERATURE REVIEW 11 2.1 Definition of Research Constructs 11 2.1.1 Human Resource Management Practices 11 2.1.2 Firm Performance 20 2.1.3 Human Resource Value 21 2.1.4 Human Resource Competency 22 2.2 Relationship between Research Constructs and Hypothesis Development 24 2.2.1 Relationship between Human Resource Management Practices and Firm Performance 24 2.3 Moderating Effects of Human Resource Value, Human Resource Competency 32 2.3.1 Moderating Effect of Human Resource Value 32 2.3.2 Moderating Effect of Human Resource Competency 33 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 35 3.1 Conceptual Framework 35 3.2 Hypotheses 36 3.3 Construct Measurement 36 3.3.1 Human Resource Management Practices 36 3.3.2 Firm Performance 39 3.3.3 Human Resource Value 40 3.3.4 Human Resource Competency 41 3.3.5 Firm Size, Ownership Form, Country of Origin, Industry Type, Ages of Firm 43 3.4 Questionnaire Design 44 3.5 Sampling Plan 45 3.6 Data Analysis Procedures 46 3.6.1 Descriptive Statistic Analysis 46 3.6.2 Factor Analysis and Reliability Test 46 3.6.3 Hierarchical Multiple Regression 47 CHAPTER FOUR DATA ANALYSIS AND RESULTS 48 4.1 Descriptive Analysis 48 4.1.1 Sample and Data Collection 48 4.1.2 Company Information 49 4.2 Factor Analysis and Reliability Tests 51 4.2.1 Human Resource Management Practices 52 4.2.2 Firm Performance 56 4.2.3 Human Resource Value 57 4.2.4 Human Resource Competency 59 4.2.5 Descriptive Statistics and Correlation for all Variables 62 4.3 Regression Analysis 64 4.3.1 Regression Analysis of the Relationship between Human Resource Management Practices and Firm Performance 64 4.3.2 Moderating Effect of Human Resource Value on the Relationship between Human Resource Management Practices and Firm Performance 66 4.3.3 Moderating Effect of Human Resource Competency on the Relationship between Human Resource Management Practices and Firm Performance 70 CHAPTER FIVE CONCLUSIONS AND SUGGESTIONS 73 5.1 Research Findings and Implications 73 5.2 Research Suggestions and Discussions 74 5.3 Research Contributions 79 5.3.1 Academic Contributions 79 5.3.2 Managerial Contributions 81 5.4 Limitations and Future Research Directions 82 REFERENCES 84 APPENDIXES 92 APPENDIX- I: Questionnaire Designed for Respondents in English 93 Part I: Questionnaire Designed for Human Resource Manager in English 94 Part II: Questionnaire Designed for Member of Board Director (CEO, Line Manager) in English 96 Part III: Questionnaire Designed for All Respondents in English 99 APPENDIX- II: Questionnaire Designed for Respondents in Vietnamese 101 Part. I: Questionnaire Designed for Human Resource Manager in Vietnamese 102 Part. II: Questionnaire Designed for Member of Board Director (CEO, Line Manager) in Vietnamese 104 Part. III: Questionnaire Designed for All Respondents in Vietnamese 107 APPENDIX- III: Descriptive Analysis 109 Part- I: Characteristics of Respondents 109 Part- II: Measurement Results for Relevant Research Variables 111 APPENDIX- IV: Summary of Findings of Previous Studies 117

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