供應鏈管理即是透過供應鏈，在降低存貨成本的同時，達成服務顧客的目標。為因應迅速變動的產業環境以及全球化的競爭，台灣的廠商需思考如何提升其競爭力。對許多開發中國家而言，「全球運籌管理」儼然成為繼代工生產（OEM）、代工設計（ODM）之後，另一種新興的產銷模式，是故，對台灣廠商來說，供應鏈管理也成了一個相當重要的課題。
本研究主要目的為如何透過提升供應鏈管理承諾度以及事業程序整合來增加供應鏈管理之績效。本研究總共發放600份問卷，而以其中134份有效問卷來進行資料分析，其結果如下。
1.在供應鏈管理之市場決定因素、供應鏈管理承諾度以及事業程序整合方面，當市場決定因素的程度越高時，其供應鏈管理的承諾度以及事業程序整合度也會越高。當供應鏈夥伴產品的易銷性越高時，整體供應鏈管理之績效會提升。此外，當依賴、規範性承諾以及新產品開發整合的程度越高時，對於供應鏈管理之績效也會有提升的效果。
2.在供應鏈管理之行為決定因素、供應鏈管理承諾度以及事業程序整合方面，當市場決定因素的程度越高時，其供應鏈管理的承諾度以及事業程序整合度也會越高。此外，當供應鏈夥伴間信任的程度越高，整體供應鏈管理之績效會隨之提升。此外，當信任、規範性承諾以及新產品開發整合的程度越高時，對於供應鏈夥伴之供應鏈管理績效也會有提升的效果。
3.在供應鏈管理承諾度以及事業程序整合方面，研究結果顯示高度的情感性、規範性、以及持續性的承諾對提升供應鏈事業程序整合有幫助。而在供應鏈事業程序整合以及績效方面，當新產品發展的整合越高時，供應鏈管理的績效會越高。
4.多變量分析的結果顯示，中國大陸地區的供應鏈夥伴在各構面之因素間譬如依賴、特殊性投資、權力、持續性、溝通、持續性承諾、規範性承諾、顧客關係管理以及供應鏈夥伴之供應鏈管理績效等具有較高之表現。

The concept of supply chain management (SCM) is a mean of simultaneously meeting the company’s customer service objectives while minimizing inventory throughout the supply chain. For the firms in Taiwan, because of the changing of the industrial environment and the global competition, firms ought to pay more attention about increasing their competitiveness. Moreover, for many industries in the developing countries, after OEM and ODM, global logistics management has become a new model for production and marketing so that supply chain management will also become an important issue for firms in Taiwan.
The main purpose of this study focuses on how to increase the degree of SCM commitment and integration of SCM business process to increase the whole SCM performance. There are totally 600 pieces of questionnaires issued in this study, and the study was proceeded by data analysis containing 134 pieces of valid questionnaires retrieved, with the following results:
1.The level of idiosyncratic investments to supply chain partners, the degree of dependence between supply chain partners, and the level of product salability of supply chain partners would affect the continuance commitment, affective commitment, and normative commitment of supply chain partners. Furthermore, higher degree of the above of supply chain management would result in higher integration of SCM business process, and higher SCM performance.
2.The degree of trust, power, continuity, and communication between supply chain partners would affect the continuance commitment, affective commitment, and normative commitment of supply chain partners. Furthermore, higher degree of the above of supply chain management would result in higher integration of SCM business process, and higher SCM performance.
3.The level of the affective commitment, continuance commitment and normative commitment of supply chain partners would be helpful to the integration of SCM business process, and SCM performance.
4.Among 3 areas of observations, China seems to get higher scores on dependence of supply chain partners, idiosyncratic investment from supply chain partners, power, continuity, communication, continuance commitment, normative commitment of supply chain partners, and integration of customer relationship management.

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