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研究生: 范氏景
Pham, Thi-Canh
論文名稱: 轉換型領導與尋求反饋的行為 :中介與調節效果的測試
Transformational Leadership and Feedback Seeking Behavior Testing The Mediating and Moderating Effects
指導教授: 史習安
Shih, Hsi-An
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際企業研究所
Institute of International Business
論文出版年: 2023
畢業學年度: 111
語文別: 英文
論文頁數: 79
外文關鍵詞: Transformational Leadership, Feedback – seeking behavior, Trust in Leaders, Engagement, Self- efficacy, Need for achievement
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  • Feedback-seeking behavior is the act of employees seeking feedback from their supervisors or colleagues as a way to gather information about their job performance and improve themselves. Transformational leadership can have a significant effect on feedback-seeking behavior in the workplace. This study examined the relationship between transformational leadership and feedback-seeking behavior through testing the mediating and moderating effects. We propose that trust in leaders and engagement leads to feedback-seeking behavior rising. Furthermore, we also examine the potential moderator, including: self- efficacy, need for achievement to increase this relationship.
    Our data set is collected in Vietnam (152 samples) from the hospitality industry. After that, we use SPSS 26 and AMOS 23 to test all proposed hypotheses. The study contributes to the transformational leadership literature as a key factor impacting employee’s feedback – seeking behavior. In the process of conducting this thesis, we cannot avoid limited aspects, which shed light on future research. Additionally, this research could be important implication for organization looking to improve their leadership effectiveness and employee development programs.

    ABTRACT i TABLE OF CONTENTS ii LIST OF TABLES v LIST OF FIGURE vi CHAPTER ONE 1 INTRODUCTION 1 1.1 Research background and motivation 1 1.2 Research Questions 5 1.3 Research Structure 5 CHAPTER TWO 7 LITERATURE REVIEW 7 2.1 Variables definition and theories 7 2.1.1 Transformational Leadership 7 2.1.2 Trust in leaders 9 2.1.3 Self-Efficacy 9 2.1.4 Need for achievement 10 2.1.5 Engagement 11 2.1.6 Feedback - seeking behavior 12 2.2 Hypothesis development 12 2.2.1 Transformational leadership and trust in leaders 13 2.2.2 Trust in leaders and engagement 15 2.2.3 Moderating Role of Self- Efficacy 16 2.2.4 Moderating Role of Need for Achievement 17 2.2.5 Engagement and feedback - seeking behavior 19 CHAPTER THREE 21 RESEARCH DESIGN AND METHODOLOGY 21 3.1 Research framework 21 3.2 Research Hypotheses 22 3.3 Measurement and questionnaire design 22 3.3.1 Transformational Leadership 22 3.3.2 Trust in leaders 24 3.3.3 Self-efficacy 24 3.3.4 Engagement 25 3.3.5 Need for achievement 26 3.3.6 Feedback - seeking behavior 27 3.4 Strategy of analysis 28 3.4.1 Descriptive statistics analysis 29 3.4.2 Reliability analysis 29 3.4.3 Confirmatory factor analysis (CFA) and validity 29 3.4.4 Common method variance (CMV) and Non-Response Bias Test 30 3.4.5 Pearson correlation coefficient 31 3.4.6 Hypothesis testing 31 CHAPTER FOUR 32 RESEARCH RESULTS 32 4.1 Descriptive Analysis 32 4.2. Reliability Analysis 34 4.2.1 Transformational Leadership 34 4.2.2 Trust in Leader 35 4.2.3 Self - efficacy 35 4.2.4 Engagement 36 4.2.5 Need for achievement 37 4.2.6 Feedback - seeking behavior 37 4.3 Confirmatory factor analysis 38 4.3.1 Transformational leadership 38 4.3.2 Trust in Leader 39 4.3.3 Self -efficacy 40 4.3.4 Engagement 40 4.3.5 Need for achievement 41 4.3.6 Feedback - seeking behavior 41 4.3.7 CFA2 Model fit 42 4.3.8 Alternative models 42 4.4. Non-response Bias Test 43 4.5 Common Method Variance (CMV) 44 4.6 Pearson Correlation Coefficient 45 4.7 Hypotheses Testing 48 4.7.1 Linear Regression Analysis 48 4.7.2 Moderation effects of Self – Efficacy 51 4.7.3 Moderation effects of need for achievement 52 CHAPTER FIVE 54 CONCLUSIONS AND SUGGESTIONS 54 5.1 Summary of research results 54 5.2 Theoretical implications and contributions 56 5.3 Practical implications 57 5.4 Limitations and future researches 57 REFERENCES 59 APPENDICES 70

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