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研究生: 林美霞
Kruaechaipinit, Ms. Sasinan
論文名稱: The Relationship among Organizational Culture, Knowledge Management and Organizational Effectiveness: A Study of Commercial Banks in Thailand
The Relationship among Organizational Culture, Knowledge Management and Organizational Effectiveness: A Study of Commercial Banks in Thailand
指導教授: 李再長
Lee, Tzai-Zang
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所碩士在職專班
Institute of International Management (IIMBA--Master)(on the job class)
論文出版年: 2007
畢業學年度: 95
語文別: 英文
論文頁數: 100
外文關鍵詞: Commercial banks, Organizational Effectiveness, Organizational Culture, Knowledge Management
相關次數: 點閱:95下載:1
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  • Knowledge Management is now widely recognized as a competitive advantage and increasing a number of organizations are incorporating knowledge management as a core strategy to enhance their organizational competitive advantage. To gain a competitive advantage, a company must have the ability to effectively manage its chief asset, knowledge. A high percentage of organizations that have implemented knowledge management as a corporate strategy have not achieved their objectives. Research revealed that organizational culture is a major barrier to create and leverage knowledge assets.
    This research examined the relationship between organizational culture and knowledge management, the impact of knowledge management on organizational effectiveness, and the influence of organizational culture to organizational effectiveness in the commercial banks in Thailand. A survey was conducted to collect data on participant’s perceptions of their organizational culture, knowledge management and organizational effectiveness. The data was analyzed using multiple regression analysis and canonical correlation analysis.
    The results suggest that organizational culture had significant relationship with knowledge management and also had positive impact on organizational effectiveness in the commercial banks on Thailand. Knowledge management also had significant positive influence on organizational effectiveness.
    The findings could help organizations assess the likelihood that implementation of knowledge management initiatives be successful or increase the organizational effectiveness in relationship to the current organizational culture.

    ACKNOWLEDGEMENT.........................................I ABSTRACT...............................................IV TABLE OF CONTENTS .....................................VI LIST OF TABLES.........................................VIII LIST OF FIGURES .....................................X CHAPTER ONE INTRODUCTION ...........................1 1.1 Research Background ...........................1 1.2 Research Motivation ...........................4 1.3 Statement of the Problem ..................5 1.4 Purpose of the Study ...........................10 1.5 Importance of the Study ...........................12 1.6 Research Procedure ...........................13 1.7 Chapter Outlines ...........................14 CHAPTER TWO LITERATURE REVIEW ..................16 2.1 Organizational Culture ...........................18 2.2 Knowledge Management ...........................27 2.3 Organizational Effectiveness ..................32 2.4 Relationship between Organizational Culture and Knowledge Management ...........................33 2.5 Relationship between Knowledge Management and Organizational ....................................36 Effectiveness ...........................36 2.6 Relationship between Organizational Culture and Organizational Effectiveness ..................38 CHAPTER THREE METHODOLOGY ...........................40 3.1 Research Design ...........................40 3.2 Hypotheses to be Tested ...........................41 3.3 Data Instrument ...........................42 3.4 Sampling Plan ....................................47 3.5 Data Analysis Techniques ..................48 CHAPTER FOUR DATA ANALYSIS AND RESULTS .........51 4.1 Descriptive Analysis ...........................51 4.2 Factor Analysis and Reliability Tests .........53 4.3 The relationship between Organizational Culture and Knowledge Management ...........................61 4.4The relationship between Knowledge Management and Organizational Effectiveness ..................64 4.5 The relationship between Organizational Culture and Organizational Effectiveness ..................66 4.6 Relationship between Demographic Characteristics and Research Variables ....................................68 4.7 Summary of Hypotheses Testing ..................72 CHAPTER FIVE RESEARCH CONCLUSION ..................73 5.1 Discussion ....................................73 5.2 Managerial Implications ...........................77 5.3 Limitations ....................................79 5.4 Future Research Suggestions ..................79 REFERENCES ....................................81 APPENDIX .............................................90

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