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研究生: 陳瑋婷
Chen, Wei-Ting
論文名稱: 臺灣中小型企業如何落實人權:以家族企業的觀察
How Taiwanese SMEs implement human rights – Observations from Family Businesses
指導教授: 林佑鴻
Lin, You-Hung
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系
Department of Business Administration
論文出版年: 2025
畢業學年度: 113
語文別: 中文
論文頁數: 75
中文關鍵詞: 中小企業人權治理家族企業永續發展
外文關鍵詞: SMEs, human rights governance, family businesses, sustainability
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  • 本研究旨在探討臺灣中小型家族企業如何於,營運實務中理解並落實人權議題。特別聚焦於家族治理與社會情感財(SEW)在其中扮演的角色。本研究採質性研究方法,針對兩家中小型家族企業進行深度訪談與個案分析,探討其決策邏輯與制度調適。研究發現,企業的人權實踐普遍呈現「被動回應外部壓力」的特質,但具備永續思維的二代經營者,能透過柔性溝通與前瞻性佈局,展現轉型的潛力。然而,企業在實質落地時,仍面臨影子權力、非正式治理文化,以及供應鏈人權成本等挑戰。本研究亦指出,社會情感財的維護,如家族聲譽、員工向心力等,是影響家族企業人權決策的雙面刃,既可能成為推動力,也可能形成阻力。最後,本研究提出實務與政策建議,期能為臺灣中小企業建立具文化適應性的人權治理提供參考依據。

    This study explores the implementation of human rights within Taiwan’ s Small and Medium-sized Enterprises (SMEs), with a specific focus on the family-owned firms that constitute the majority of this vital economic sector. Utilizing qualitative methods, the research investigates three family-run SMEs through in-depth interviews and analyzes their decision-making logic, institutional responses, and cultural adaptations in the process of human rights implementation. The findings reveal that second-generation leaders often adopt flexible communication and data-driven approaches to promote sustainability initiatives, such as carbon accounting, employee training, and digital transformation. Although some companies have established preliminary human rights frameworks, their actual effectiveness is constrained by informal power structures, institutional reproduction, and a lack of organizational trust. The study further highlights the importance of employee participation and transparent governance as critical factors influencing implementation outcomes. Policy and managerial implications are proposed to support culturally adaptive human rights governance in Taiwanese SMEs.

    一、緒論1 (一)研究動機與研究缺口1 (二)研究目的與研究問題3 (三)研究流程4 二、文獻回顧6 (一)家族企業6 1.臺灣家族企業的特色 8 2.與家族企業相關的理論視角9 (二)社會情感財10 1.家族控制與影響力(Family Control and Influence)11 2.家族成員的身份認同(Family Members’ Identification with the Firm)11 3.家族與社會的緊密連結 (Binding Social Ties)11 4.家族的情感依附(Emotional Attachment of Family Members)11 5.家族王朝的傳承(Renewal of Family Bonds to the Firm Through Dynastic Succession)11 (三)企業與人權13 (四)總結與研究問題的產出15 三、研究方法16 (一)研究方法與設計16 1.半結構式訪談(Semistructured interviews)17 2.三角驗證(triangulation)17 (二)訪談對象篩選17 1.會計師17 2.研究產業之選取18 3.研究場域與個案選定19 4.受訪者名單19 (三)訪談大綱20 1.會計師訪談20 2.家族企業訪談21 四、研究發現23 (一)受訪者基本概況23 1.會計師23 2.A受訪者23 3.B受訪者23 (二)家族企業對企業與人權及相關概念的認知與理解24 1.家族企業的人權基本概念認知程度24 2.對 ESG、CSR及人權盡職調查Human Rights Due Diligence, HRDD的熟悉度與看法25 (三)家族企業落實人權的現況與實踐26 1.現有的人權相關政策與措施26 2.供應鏈的監管27 3.家族特性對人權實踐的影響28 (四)驅動家族企業關注或落實人權的因素31 1.外部驅動力31 2.內部驅動力33 (五)家族企業在落實人權政策所面臨的挑戰35 1.資源限制35 2.家族企業的特性所帶來的挑戰35 3.外部環境因素35 (六)小結37 五、結論與未來研究方向38 (一)研究結論與發現38 1.外部壓力強度顯著影響人權制度的初步建置38 2.家族企業的人權治理高度依賴非正式社會網絡,勞動型態反映治理風格與潛在風險39 3.社會情感財對家族企業決策的影響40 4.總結:社會情感財-文化資本與制度緩衝的雙重角色42 (二)理論意涵43 1.深化對社會情感財在人權議題中雙重角色的理解43 2.回應家族企業ESG實踐的異質性44 3.對「隱形勞動」與非正式治理提出新方向45 (三)實務意涵45 1.對中小型家族企業的建議45 2.對政策制定者及輔導機構的建議47 (四)研究限制與未來研究方向48 1.研究限制48 2.未來研究建議49 六、參考文獻51 七、附錄59 (一)會計師訪談大綱59 (二)家族企業二代訪談大綱60

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