簡易檢索 / 詳目顯示

研究生: 李怡靜
Lee, I-Ching
論文名稱: 轉換型領導與團隊績效-以團隊氣候為調節變項
Transformational Leadership and Team Performance: The Moderating Role of Team Climate
指導教授: 史習安
Shih, Hsi-An
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系碩士在職專班
Department of Business Administration (on the job class)
論文出版年: 2014
畢業學年度: 102
語文別: 中文
論文頁數: 100
中文關鍵詞: 團隊氣候轉換型領導
外文關鍵詞: Team climate, Transformational leadership
相關次數: 點閱:144下載:0
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 企業組織中由於每個單位的不同、主管領導方式的不同及與員工的互動關係,塑造出不同風格的工作團隊,每個團隊產出的團隊績效自然也不同,因此主管的領導方式影響了團隊成員的行為表現,此也形成了每個組織單位的團隊工作氣氛,也就是團隊內部的一種團隊氣候,其會影響人們的動機與行為。故本研究之研究議題為團隊氣候,為單位內成員之間對氣候感知之相似性的程度,強的氣候促進相似性的情感反應;而弱的氣候則會產生較大變異的情感反應,因此團隊氣候欲探討的為組織成員其想法的變異程度,以反應出對領導者的領導方式及團隊工作的認知、期望是否具相同的想法,能為組織及領導者的作法提供有意義的信息。本研究先探討轉換型領導對資訊共享、團隊效能、團隊創新的關係,再進一步將支持氣候、目標取向氣候及創新氣候加入成為調節變數後,探討轉換型領導經由支持氣候、目標取向氣候及創新氣候的調節影響後,將會對資訊共享、團隊效能、團隊創新產生之影響及關係。
    經由實證分析,本研究主要是為證明瞭解團隊氣候之強弱影響團隊成員對團隊整體共同想法的變異程度,其結果是否具相似性或是變異性,當具相似性時,代表團隊成員共識性高,團隊合作時能完成團隊目標;反之,當變異程度大時,則代表共識性低、差異程度高,預測團隊合作時,較無具體成效產生。

    Since each different units in the organization that have the different leadership and the interaction between employees , which will create a distinct style of work teams and also have the team performance in the each team. Therefore, the leadership will affect the employee’s behavior and build the team working atmosphere in each unit, which is a team climate in the team that will affect people's motivation and behavior. Therefore, the topic of this study is team climate which is the degree of the similarity between team member on climate perception. They can build the strong emotional response by sharing the organizational climate. Strong climates foster similar affective responses, whereas weak climates yield larger variability affective responses. Thus, the team climate will investigate the variation between the employees in the organization to reflect on the management approach by leadership, the cognition and expectations of team work that can see if they have the same ideas. This result can be referred as the approach of the leadership or organization. This study will research the relationship of information sharing, team efficacy and team innovation by transformational leadership first, and then will add the support of the climate, goal orientation of the climate and innovation of the climate as the moderators. Through these moderators to explore if they will have the influence and future relationship on information sharing, team efficacy and team innovation.
    The results of this study are as follows through the empirical analysis:This study demonstrated the degree of the team climate whether will impact the variance level between team member and their common ideas or not. And also review the result if it shows the similarity or variability. When it has similarity, team work can complete the goal that represent the team consensus is high;Conversely, when the variation is large, the consensus is low and the degree of the difference is high. It will not have the concrete results when predicting teamwork.

    目 錄 摘要 Ι Abstract II 誌謝 IV 目 錄 V 表目錄 XII 圖目錄 XIV 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 3 第三節 章節架構 4 第二章 文獻探討 6 第一節 轉換型領導 6 第二節 團隊績效 9 第三節 團隊氣候 17 第三章 研究方法 30 第一節 研究架構 30 第二節 研究假設 31 第三節 研究變數 32 第四節 問卷設計 34 第五節 抽樣方法 39 第六節 資料分析方法 41 第四章 實證分析與結果 43 第一節 樣本基本資料分析 43 第二節 因素分析 49 第三節 信度分析 49 第四節 團隊層次加總檢驗 53 第五節 建構效度分析 54 第六節 相關係數分析 57 第七節 層級迴歸分析 58 第八節 研究假設結果整理 71 第五章 結論與建議 72 第一節 研究結論 72 第二節 研究貢獻與限制 74 第三節 研究建議 77 參考文獻 79 附 錄 I:問 卷 A 93 附 錄 II:問 卷 B 96 表目錄 表3-1 轉換型領導量表 35 表3-2 支持氣候量表 36 表3-3 目標取向氣候量表 36 表3-4 創新氣候量表 37 表3-5 資訊共享量表 38 表3-6 團隊效能量表 38 表3-7 團隊創新量表 39 表3-8 問卷回收狀況 41 表4-1 樣本之性別比例結構 43 表4-2 樣本之年齡分佈比例結構 44 表4-3 樣本之教育程度分佈比例結構 45 表4-4 樣本之團隊人數分佈比例結構 46 表4-5 樣本之團隊成立年數分佈比例結構 46 表4-6 樣本之成員在目前團隊的年資分佈比例結構 47 表4-7 基本變數之獨立樣本T檢定 48 表4-8 驗證性因素分析 49 表4-9 自變項之信度分析 50 表4-10 調節變項之信度分析 51 表4-11 應變項之信度分析 52 表4-12 RWG、ICC(1)、ICC(2)之檢驗 54 表4-13 收斂效度分析 55 表4-14 區別效度分析 57 表4-15 相關係數分析 58 表4-16 轉換型領導、支持氣候與資訊共享之層級迴歸分析 58 表4-17 轉換型領導、支持氣候與團隊效能之層級迴歸分析 60 表4-18 轉換型領導、支持氣候與團隊創新之層級迴歸分析 61 表4-19 轉換型領導、目標取向氣候與資訊共享之層級迴歸分析 62 表4-20 轉換型領導、目標取向氣候與團隊效能之層級迴歸分析 64 表4-21 轉換型領導、目標取向氣候與團隊創新之層級迴歸分析 65 表4-22 轉換型領導、創新氣候與資訊共享之層級迴歸分析 66 表4-23 轉換型領導、創新氣候與團隊效能之層級迴歸分析 68 表4-24 轉換型領導、創新氣候與團隊創新之層級迴歸分析 69 表4-25 研究假設實證結果 71 圖目錄 圖3-1 研究架構 30

    一、中文部份
    吳明隆(2013),結構方程模式-AMOS的操作與應用(二版),台北:五南圖書出版社,頁87。
    陳柏華(2010),以多層次模式探討組織安全氣候強度對貨運司機危險駕駛及健康之影響,國立成功大學交通管理科學系碩士論文。

    二、英文部份
    Al-Shammari, M. M. (1992), ”Organizational Climate”, Leadership & Organizational Development Journal, 13 (6), pp.30-32.
    Amabile, T. (1988). ” A model of creativity and innovation in organization“, Edited by Behavior, 10, pp.123-167.
    Amabile, T. M., (1998). A model of creativity and innovation in organizations, Research in organizational behavior, 10(1), pp.123-167.
    Amabile, T. M., Conti, R., Coon, H., Lazenby, J., & Herron, M. (1996). Assessing the work environment for creativity, Academy of Management Journal, 39(5), pp.1154-1185.
    Ames, C. & Archer, J. (1988). Achievement goals in the classroom:Students’ learning strategies and motivation processes. Journal of Educational Psychology, 80, pp.260-267.
    Ames, C. (1984). Competitive cooperative. and individualistic goal structures:A cognitive- motivational analysis, In R. Ames & C. Ames (Eds.), Research on motivation:Vo1.1 student motivation (pp.177-208). New York:Academic Press.
    Angle H. (1989) . Psychological and organizational innovation , in Van de Ven, A., Angle, H., & Poole M. S. (Eds.), Research on the management of innovation:The Minnesota studies (pp.135-170). New York : Ballinger/ Harper and Row.
    Angulo, A., Nachtmann, H., & Waller, M. A. (2004). Supply chain information sharing in a vendor managed inventory partnership. Journal of Business Logistics, 25 (1), pp.101-120.
    Ashforth, B. E. (1985). Climate formation:Issues and extension. Academy of Management Review, 4, pp.837-847.
    Baldwin, T. T., Bedell, M. D., & Johnson, J. L., (1997). The social fabric of a team-based M.B.A. program : Network effects on student satisfaction and performance. The Academy of Management Journal , 40(6), pp.1369-1397.
    Bandura, A. (1986). Social foundations of thought and action:A social cognitive theory. Englewood Cliffs, NJ:Prentice-Hall, Inc.
    Bandura, A. (1988). ”Self-regulation of motivation and action through goal system. ”In Hamilton, V., Bower, F. H. & Frijida , N. H. (Eds.), Connitive perspectives on emotion and motivation, pp.37-61, Dardrecht, Netherlands:Lkuwer Academic Publishers.
    Bandura, A. (1997). Collective efficacy. In A. Bandura (Ed.), Self-efficacy:The exercise of control (pp. 477-525). New York:Freeman.
    Bao, X., & Bouthillier, F. (2007). Information sharing as a type of information behavior. McGill University, Montreal, Information Sharing in a Fragmented World:35th Annual Conference of the Canadian Association for Information Science.
    Bass, B. M, (1985), Leadership performance beyond expectation, New York: Academic Press.
    Bass, B. M, (1999) “Two Decades of Research and Development in Transformational Leadership.” European Journal of Work and Organizational Psychology, 8, No.1, pp.9-32.
    Bass, B. M., & Avolio, B. J. (1994), Improving Organizational Effectiveness through Transformational Leadership, Sage, Thousand Oaks, CA.
    Bass, B. M., & Avolio, B. J. (2000). MLQ Multifactor Leadership Questionnaire Redwood City:Mind Garden.
    Basu R. (1991), “An empirical examination of leader member exchange and transformational leadership as predictors of innovative behavior.”, Unpublished doctoral dissertation . Purdue University .
    Bennis, W., & B. Nanus (1985), Leader:The Strategies for Taking Charge, New York:Harper & Row.
    Blanchard, A., & Markus, M. L. (2004). The Experienced ‘Sense’ of a Virtual Community:Characteristics and Processes. The Data Base for Advances in Information Systems, 35(1), pp.65-79.
    Blau, P. M., (1964). Exchange and Power in Social Life, New York:Wiley.
    Brown, K. G., & Kozlowski, S. W. J. (1999). Dispersion theory:Moving beyond a dichotomous conceptualization of emergent organizational phenomena. Paper presented at the 14th annual meeting of the Society of Industrial and Organizational Psychology, Atlanta, GA.
    Brown, K. G., Kozlowski, S. W. J., & Hattrup, K. (1996, August). Theory, issues, and recommendations in conceptualizing agreement as a construct in organizational research:The search for consensus regarding consensus. Paper presented at the annual meeting of the Academy of Management, Cincinnati, OH.
    Bunderson, J. S. & Sutcliffe, K. M. (2002). Comparing alternative conceptualizations of functional diversity in management teams:Process and performance effects. Academy of Management Journal, 45, pp.885‐886.
    Burns, J. M. (1978), Leadership , New York : Haper & Row.
    Cai, S., Jun, M., & Yang, Z. (2006). The impact of interorganizational internet communication on purchasing performance:A study of Chinese manufacturing firms. The Journal of Supply Chain Management, 42 (3), pp.16-29.
    Caldwell, D. F., & O’Reilly, C. A. (2003). The determinants of team-based innovation in organizations:The role of social influence. Small Group Research, 34, pp.497-517.
    Campbell, J. P, Dunnette. M. D., Lawler. E. E., & Weick, K. E. (1970). Managerial bebaviour, perfonnance and effectiveness. New York, NY:McCiraw Hill.
    Cannon-Bowers, J. A, Salas, E., & Converse, S. A. (1993). Shared mental models in expert team decision making. In N. J. Castellan, Jr. (Eds.), Individual and group decision making:Current issues (pp.221-246). Hillsdale, NJ, England:Lawrence Erlbaum Associates, Inc.
    Carr. A. S., & Smeltzer, L. R. (1999). The relationship among purchasing benchmarking, strategic purchasing, firm performance, and firm size. The Journal of Supply Chain Management, 35 (4), pp.51-60.
    Chan, D. (1998). Functional relations among constructs in the same content domain at different levels of analysis:A typology of composition models. Journal of Applied Psychology, 83, pp.234-246.
    Chan, S. J., Lin, P. F., Lu, C.M. & Tsao, C.W.(2007). The moderation effect of HR strength on the relationship between employee commitment and job performance. Social behavior and personality, 35, 8, pp.1121-1138.
    Chen, X., & Farh, J. (1999). The effectiveness of transformational leader behaviors in Chinese organizations:Evidence from Taiwan. Presentation at the National Meetings of the Academy of Management, Chicago, IL.
    Choi, H., Cho, J., Baek, K., Yang, J., Lee, J., (2009). Influence of cationic surfactant on adsorption of Cr(IV) onto activated carbon. J. Hazard. Mater. 161, pp.1565-1568.
    Chong, H., White, R. E., & Prybutok, V. (2001). Relationship among organizational support, JIT implementation, and performance. Industrial management, 101 (6), pp.273-280.
    Cigularov, K. P., Chen, P. Y., and Rosecrane, J. (2010). The effects of error management climate and safety communication on safety:A multi-level study. Accident Analysis and Prevention, 42, pp.1498-1506.
    Colbert, A. E., Kristof-Brown, A. L., Bradley, B. H., and Barrick, M. R. (2008). CEO transformational leadership:the role of goal importance congruence in top management teams. Academy of Management Journal, 51(1), pp.81-96
    Colquitt, J. A., Noe, R. A., & Jackson, C. L. (2002). Justice in teams:Antecedents and consequences of procedural justice climate. Personnel Psychology, 55, pp.83-109.
    Damanpour, Fariborz. (1991), “Organizational Innovation : A Meta Analysis of Effects of Determinants and Moderators,” Academy of Management Journal, 34(3), pp.555-590.
    David, E. H., and Thomas, M. R., 1997. An examination of the ralationship between work group characteristics and performance:Once more into the breech. Personnel Psychology, 50(3), 553.
    De Dreu, C. K. W., (2002). Team innovation and team effectiveness:The importance of minority dissent and reflexivity. European Journal of Work and Organizational Psychology, 11, pp.285-298.
    Drucker, P. F., (1985), Innovation and entrepreneurship:Practice and principles.
    Dubois, A., & Gadde, L. E. (1997). Information technology and distribution strategy. Oxford, UK : Pergam on Press.
    Duda. J. L. (1989). The relationship between task and ego orientation and the perceived purpose of sport among male and female high school athletes. Journal of Sport Psychology. 11, pp.318-335.
    Duda. J. L. (1992). Motivation in sport setting:A goal perspective approach. In G. C. Roberts (Ed.), Motivation in sport and exercise (pp.57-91). Champaign, IL:Human Kinetics.
    Duda. J. L., & White, S. A. (1992). Goal orientation and beliefs about the causes of sport success among elite skiers. The Sport Psychologist, 6, pp.334-343.
    Dulac, T., Coyle-shapiro, J., Henderson, D. J., & Wayne, S. J. (2008). Not all responses to breach are the same:the interconnection of social exchange and psychological contract processes in organizations. Academy of Management Journal, 51(6), pp.1079-1098.
    Dweck, C. S. (1986). Motivational processes affecting learning. American Psychologist, 41, pp.1040-1048.
    Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44, pp.350-383.
    Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch. P. D., & Rhoades, L. (2001). Reciprocation of perceived organizational support. Journal of Applied Psychology, 86, 42-51.
    Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71, pp.500–507.
    Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski. I. L., & Rhoades, L. (2000). Perceived supervisor:Contributions to perceived organizational support and employee retention. Journal of Applied Psychology, 87 (3), pp.565-573.
    Eng, T. Y. (2005). The influence of a firm’s cross-functional orientation on supply chain performance. The Journal of Supply Chain Management, 41 (4), pp.4-16.
    Erdelez, S., & Rioux, K. (2000). Sharing information encountered for others on the web. The New Review of Information Behavior Research, 1, pp.219-233.
    Faraj, S. & Sproull, L. (2000). “Coordinating Expertise in Software Development Teams,” Management Science (46:12), pp.1554-1568.
    Fernandez-Castro, J., Rovira, T., Doval, E., & Edo, S., (2009). Optimism and perceived competence : The same or different constructs? Personality and Individual Differences, 46, pp.735-740.
    Fleming, L., Mingo, S., & Chen, D., (2007). Collaborative brokerage, generative creativity, and creative success. Administrative Science Quarterly, 52(3), pp.443-475.
    Gattiker, U. E. (1990), “Technology Management in Organization,” Sage, CA.
    Gilson, L. L. (2008). Why be creative:A review of the practical outcomes associated with creativity at the individual, group, and organizational levels. In J. Zhou & C. E. Shalley (Eds.), Handbook of organizational creativity:pp.303-322. Mahwah, NJ:Erlbaum.
    Gladstein. D. L. (1984). Groups in context : A model of task group effectiveness. Administrative Science Quarterly, 29, pp.499-517.
    Gong, Y., Huang, J. C., & Farh, J. L. (2009). Employee learning orientation, transformational leadership, and employee creativity:The mediating role of employee creative self-efficacy. Academy of Management Journal, 52(4), pp.765-778.
    González-Romá, V., Fortes-Ferreira, L., & Peiró J. M., (2009). Team climate, climate strength and team performance. A longitudinal study, Journal of Occupational and Organiiational Psychology, 82, pp.536.
    Guzzo, R. A., Noonan, K. A., and Elron, E., (1994). Expatriate managers and psychological contract, Journal of Applied Psychology, 79(4), pp.617-626.
    Hackman, J. R. (1991). Work teams in organizations: An orienting framework, in J.R. Hackman (Ed.), Groups that work (and those that don’t) (pp. 1-14). New Jersey : Prentice-Hall.
    Hellriegel, D., & Slocum, J.W. (1974). Organizational climate: Measure, researches and contingencies. Academy of Management Journal, 17, pp.255-280.
    Heunks, F. J. (1998). “Innovation, creativity and success”, Small Business Economics, Vol.10, No. 3, pp.263-272.
    Hutchison, S. (1997). A path model of perceived organizational support. Journal of Social Behavior and Personality, 12, pp.159-174.
    Isaksen S. (1987) .“An orientation to the frontiers of creativity research .”In S. Isaksen (Ed.), Frontiers of creativity research:Beyond the basic, pp.1-31, Buffalo:Bearly Limited.
    James, L. R., Hartman, A., Stebbins, M. W., and Jones, A. P. (1977). Relationships between psychological climate and a VIE model for work motivation. Personnel Psychology, 30, pp.229-254.
    Jaussi, K. S., & Dionne, S. D., (2003). Leading for creativity : The role of unconventional leader behavior. Leadership Quarterly, 14(4,5), pp.475-498.
    Jeremy, S. L. and S. R. Mahesh, (2001). “An empirical study of best practices in virtual teams”. Information and Management, 38, pp.523-544.
    Jessica R. Mesmer-Magnus & Leslie A. DeChurch(2009). Information Sharing and Team Performance : A Meta-Analysis. Journal of Applied Psychology, Vol.94, No.2, pp.535-546.
    Jessup, H. R. (1990). New role in team leadership. Training and Development Journal, 44(11), pp.79-83.
    Johnson, D. W., & Johnson, R. T. (1989). Cooperation and Competition:Theory and Research. Edina, MN:Interaction Books.
    Jones, M. C. & Harrison, A. W. (1996). Is Project Team Performance:An Empirical Assessment, Information and Management, 31(2), pp.57-65
    Kahn, K. B., Maltz, E. N., & Mentzer, J. (2006). Demand collaboration:Effects on Knowledge creation, relationships, and supply chain performance. Journal of Business Logistics, 27 (2), pp.191-222.
    Kanter, R. (1983) .The Change masters . New York:Simon & Schuster.
    Kanter, R. (1988) .”When a thousand flowers bloom:Structural , collective, and social conditions for innovations.” In B.M. Staw & L. L. Cummings(Eds.), Reasearch in organizational behavior. , 10 , pp.169-211.
    Kark, R., & B. Shamir (2002), “The dual effects of transformational leadership:priming retional and collective selves and further effects on followers.” in Avolio, B. and Yammarino, F.(Eds), Transformational and Charismatic Leadership:The Road Ahead, Elsevier Science, Oxford, pp.269-291.
    Katzenbach, J., & Smith, D. (1993). The discipline of teams. Harvard Business Review, 72(2), pp.111-120.
    King, N., & Anderson, N. (2002). Managing innovation and change : A critical guide for organizations. London : Thompson.
    Kopelman, R. E., Brief, A. P., & Guzzo, R. A. (1990). The role of climate and culture in productivity. In B. Schneider (Ed.), Organizational climate and culture (pp.282-318). San Francisco: Jossey-Bass.
    Kottke, J. L., & Sahrainski, C. (1988). Measurement perceived supervisor support and organizational support. Educational and Psychology Measurement, 48, pp.1075-1079.
    Kotzab, H., Skjoldager, N., & Vinum, T. (2003). The development and empirical validation of an e_based supply chain strategy optimization model. Industrial Management & Data Systems, 103(5/6), pp.347-360.
    Koys, D. J., & DeCotiis, T. A. (1991). Inductive measures of psychological climate. Human Relations, 44, pp.265-285.
    Kwon I. G., & Suh, T. (2004). Factors affecting the level of trust and commitment in supply chain relationships. Journal of Supply Chain Management, 40 (2), pp.4-14.
    Larson, P. D., & Kulchitsky, J. D. (2000). The use and impact of communication media in purchasing and supply management. The Journal of Supply Chain Management, 36 (3), pp.29-39.
    Lewin, K., (1951). Field theory in social science, New York : Harper.
    Lewin. K., Lippit, R., & White, R. K (1939). Patterns of aggressive behaviour in experimentally created "social climates". Journal of Social Psychology, 10, pp.271-299.
    Lindell, M. K., & Brandt, C. J. (2000). Climate quality and climate consensus as mediators of the relationship between organizational antecedents and outcomes. Journal of Applied Psychology, 85, pp.331-348.
    Lindsley, D. H., Brass, D. J., & Thomas, J. B. (1995). Efficacy-performance spirals : A multilevel perspective. Academy of Management Review, 20, pp.645-678.
    Ling, Y., Simsek, Z., Lubatkin, M. H., and Veiga, J. F. (2008). Transformational Leadership's Role in Promoting Corporate Entrepreneurship:Examining the CEO-TMT Interface. Academy of Management Journal, 51(3), pp.557-576.
    Litwin, G. H. & Stringer, R. A., (1968). Motivation and organization climate, Boston : Harvard University.
    Livingston, J. (1969) . “Pymalion in management.” Harvard Business Review, 47, pp.81-89.
    Mannheim, B., and Halamish, H. (2008). Transformational leadership as related to team outcomes and contextual moderation. Leadership & Organization Development Journal, 29(7), pp.617-630.
    Maslow, A. H. (1954). Motivation and personality. New York:Harper & Row.
    McGrath, J., (1984), Group : Interaction and performance, Englewood Cliffs, N. J. : Prentice-Hall.
    Mesmer-Magnus, Jessica R., & DeChurch, Leslie A. (2009). Information Sharing and Team Performance : A Meta-Analysis, Journal of Applied Psychology, 94 (2) , pp.535-546.
    Mohr, Jakki & Robert Spekman (1994) ,"Characteristisc of Partnership Success : Partnership Attri-butes, Communication Behavior and Conflict Resolution Techniques" , Strategic Management Journal ,Vol.15, No.2, pp.135-152.
    Mohrman, S. A., Cohen, S. G., and Mohrman, A. M. Jr. (1995). Designing Team-Based Organizations:New Forms for Knowledge Work. San Francisco:Jossey-Bass.
    Moorman, R. H., Blakely, G. L., & Niehoff, B. P. (1998). Does perceived organizational support mediate the relationship between procedural and organizational citizenship behavior? Academy of Management Journal, 41(3), pp.351-357.
    Moran, E. T., & Volkwein, J. F. (1992). The cultural approach to the formation of organizational climate. Human Relations, 45, 19-47.
    Morris, M., & Carter, C. R. (2005). Relationship marketing and supplier logistics performance : An extension of the key mediating variables model. The Journal of Supply Chain Management, 41 (4), pp.32-43.
    Morrison, E.W. (1996). Organizational citizenship behavior as a critical link between HRM practices and service quality. Human Resource Management Journal, 35, pp.493-512.
    Nicholls, J. G. (1984). Achievement motivation:Conceptions of ability, subjective experience, task choice, and performance. Psychological Review, 91, pp.328-346.
    Nicholls, J. G. (1992). The general and the specific in the development and expression of achievement motivation. In G. Roberts (Ed.), Motivation in sport and exercise (pp.31-56). Champaign , IL:Human Kinetics.
    Nicholls, J., Cheung, P., Lauer, J., & Patashnick, M. (1989). Indiviaual differences in academic motivation : perceived ability, goals, beliefs, and values. Lrarning and Individual Differences, 1, pp.63-84.
    Nieva, V. F. & Fleishman, E. A. & Rieck, A. (1978). Team Dimensions:Their Identity,Their Measurement, and Their Relationship,Washington, DC:Advanced Research Resources Organizations.
    Nijstad, B. A., & Stroebe, W. (2006). How the group affects the mind : A cognitive model of idea generation in groups. Personality and Social Psychology Review, 10, pp.186-213.
    O’Day, V. L., & Jeffries, R. (1993). Information artisans:Patterns of result sharing by information searchers. In S. Kaplan (Eds.), Proceedings of the Conference on Organizational Computing Systems (pp. 98-107). New York, NY:ACM.
    O’Reilly, C. A., Williams, K. Y., & Barsade, S. (1998). Group demography and innovation:Does diversity help? In E. Mannix & M. Neale (Eds.), Research in the management of groups and teams (Vol.1. pp.183-207). Greenwich, CT:JAI Press.
    O’Reilly, C., & Chatman, J. (1986). Organizational commitment and psychological attachment:The effects of compliance, identification and internalization on prosocial behavior. Journal of Applied Psychology, 71, pp.492-499.
    Organ, D. W. (1988). Organizational Citizenship Behavior:The Good Soldier Syndrome. Lexington, MA:Lexington Books.
    Ostroff, C. & Bowen, D. E. (2000). Moving HR to a higher level:HR practices and organizational effectiveness. In K. J. Klein & S. W. J. Kozlowski (Eds.), Multilevel theory, research, and methods in organizations (pp.211-266). San Francisco: Jossey-Bass.
    Parker, G. M., (1990). Team Players and Teamwork:The New Competitive Business Strategy. San Francisco:Jossey-Bass Inc., Publishers.
    Parker. C. P., Baltes. B. B., Young. S. A., Huff, J. W., Altmann. R. A., Lacost, H. A., et al. (2003). Relationships between psychological climate perceptions and work outcomes:A meta-analyt1ic review. Journal of Organizational Behaviour, 24. pp.389-416.
    Patterson. M., Warr, P., & West, M. (2004). Organizational climate and company productivity : The role of employee affect and employee level. Journal of Occupational and Organizational Psychology, 77, pp.193-216.
    Peters, T.J. & Waterman, R.H. (1982). In Search of Excellence: Lessons from America’s Best-Run Companies. NY:Harper, Row.
    Poulton, B. C., & West, M. A. (1999). The determinants of effectiveness in primary health care teams. Journal of Interprofessional Care, 13, pp.7-18.
    Quick,T. L. (1992). Successful team building. New York : American Management Association.
    Reddy, M. C., & Jansen, B. J. (2008). A model for understanding collaborative information behavior in context : A study of two healthcare teams. Information Processing & Management, 44(1), pp.256-273.
    Rioux, K. S. (2000). Sharing information found for others on the world wide web : A preliminary examination. Proceedings of the 63rd Annual Meeting of the American Society for Information Science (pp.68-77). Medford, NJ: Information Today, Inc.
    Rioux, K. S. (2005). Information acquiring and sharing theory. In K. E. Fisher, S. Erdelez, & L. Mckechnie (Eds.), Theories of information behavior (pp. 169-172), Asist, NJ : Information Today Press.
    Robbins, S. P., (1990). Organization Theory : Structure, Design, and Applications, N. J. : Prentice-Hall, Inc, pp.31-34.
    Robbins, S. P., (1998). Organizational Behavior. Prentice Hall International, Inc., Upper Saddle River, New Jersey. pp.441-454.
    Robbins, S. P., (2001). Organizational Behavior 9th ed., NJ:Prentice Hall.
    Roberts, D. C. S., Zis, A. P., & Fibiger, H. C. (1975). Brain Res. 93, pp.441-454.
    Rousseau, D. M. (1985). Issues of level in organizational research:Multilevel and cross-level perspectives. In L. L. Cummings & B. M. Staw (Eds.), Research in organizational behavior (Vol.7, pp.1-37). Greenwich, CT:JAI Press.
    Savolainen, R. (2008). Source preferences in the context of seeking problem-specific information. Information Processing and Management, 44, pp.274-293.
    Schneider, B. (1975).” Organizational climate:An essay.” Personnel Psychology, 28 , pp.447-479
    Schneider, B. (1987). The people make the place. Personnel Psychology, 40, pp.437-453.
    Schneider, B., & Reichers, A. E. (1983). On the etiology of climates. Personnel Psychology, 36, pp.19-39.
    Schneider, B., Salvaggio, A. N., & Subirats, M. (2002). Climate strength:A new direction for climate research. Journal of Applied Psychology, 87, pp.220-229.
    Schroeder, R. G., Scudder, G. D., & Elm, D. R. (1989). Innovation in manufacturing. Journal of Operations Management, 8(1), pp.1-15.
    Scott, S., & Bruce, R. (1994). Determinants of innovation behavior:Apath model of individual innovation in the workplace. Academy of Management Journal, 37, pp.580-607.
    Sergiovanni, T. J. (1990). Adding value to leadership gets extraordinary results. Educational Leadership, 47(8), pp.23-27.
    Shalley, C. E., & Gilson, L. L. (2004). What leaders need to know:A review of social and contextual factors that can foster or hinder creativity. Leadership Quarterly, 15, pp.33-53.
    Shore, L. M. and T. H. Shore (1995). “Perceived Organizational Support and Organizational Justice.” In Organizational Politics, Justice, and Support:Managing the Social Climate, edited by R.S. Cropanzano and K. M. Kacmar, Westport, CT : Quorum Press, pp.149-164.
    Shore, L. M., & Wayne, S. J. (1993). Commitment and employee behavior:Comparison of affective commitment and continuance commitment with perceived organizational support. Journal of Applied Psychology, 78(5), pp.774-780.
    Siegel, S. M., & Kaemmerer, W. F. (1978). Measuring the perceived support for innovation in organizations. Journal of Applied Psychology, 63, pp.553-562.
    Smith, K. G., Carroll, & Ashford, S. J., (1995). Intra- and inter-organizational cooperation:Toward a research agenda. Academy of Management Journal, 38 (1) pp.7-23.
    Snyder, L, A., Krauss, A. D., Chen, P. Y., Finlinson, S. & Huang, Y. H. (2008). Occupational safety:Application of the job demand-control-support model. Accident Analysis and Prevention, 40, pp.1713-1723.
    Somech, A., (2006). The effects of leadership style and team process on performance and innovation in functionally heterogeneous teams. Journal of Management, 32(1), pp.132-157.
    Sonnenwald, D. H. (2006). Challenges in sharing information effectively:examples from command and control. Information Research, 11(3), pp.251.
    Sosik, J. J., Avolio, B. J., & Kahai, S. S. (1997). Effects of leadership style and anonymity on group potency and effectiveness in a group decision support system environment. Journal of Applied Psychology, 82 (1), pp.89-103.
    Talja, S. (2002). Information sharing in academic communities:Types and levels of collaboration in information seeking and use. The New Review of Information Behaviour Research, 3, pp.143-160.
    Talja, S., & Hansen, P. (2006). Information sharing. In A. Spink, & C. Cole (Eds.), New directions in human information behavior (chap. 7, pp.113-134). Dordrect:Springer.
    Taylor, C. W., & Barron, F.eds. (1963). Scientific Creativity. New York:Wiley.
    Tesluk, P. E., Faar, J. L. & Klein, S. R. (1997). Influences of organizational culture and climate on individual creativity. The Journal of Creative Behavior, 31(1), pp.21-41.
    Van de Ven, A. (1986). Central problem in the management of innovation. Management Science, 32 , pp.590-607.
    VandeWalle, D., Cron, W. L., & Slocum, J. W. (2001). The role of goal orientation following performance feedback. Journal of Applied Psychology, 86, pp.640.
    Volkoff, O., Chan, Y. E., & Newson, E. F. P. (1999). Leading the development and implementation of collaborative interorganizational systems. Information & Management, 35, pp.63-75.
    Walumbwa, F. O., & Hartnell, C. A. (2011). Understanding Transformational Leadership-Employee Performance Links:The Role of Relational Identification and Self-efficacy. Journal of Occupational and Organizational Psychology, 84 (1), pp.153-172.
    West M. A. & Anderson, N. R. (1996), Innovation in top Management team, Journal of Applied Psychology, 81(6), pp.680-693.
    West, M. A. (1997). Developing creativity in organization, British Psychological Society, Leicester.
    West, M. A. (2000). Reflexivity, revolution, and innovation in work teams. In M. M. Beyerlein, D. A. Johnson, & S. T. Beyerlein (Eds.), Advances in interdisciplinary studies of work teams : Product development teams, pp.1-29. Stamford, CT:JAI Press.
    West, M. A. (2002). Sparkling fountains or stagnant ponds:An integrative model of creativity and innovation implementation in work groups. Applied Psychology:An international Review, 51, pp.355-387.
    West, M. A., Sacramento, C. A., & Fay, D. (2006). Creativity and innovation implementation in work groups:The paradoxical role of demands. In L. L. Thompson. & H. S. Choi (Eds.), Creativity and Innovation in Organizational Teams. (pp.137-159). Lawrence Erlbaum Association, Mahwah:New Jersey.
    West. M. A. & Farr, J. L., (1990). The social psychology of innovation in groups. In M. A West & J. L. Farr (Eds.), Innovation and creativity at work:Psychological and organizational strategies (pp.309-333). Chichester, England:Wiley.
    Wong, A., Tjosvold, D., & Su, F., ( 2007). Social face for innovation in strategic alliances in China:the mediating roles of resource exchange and reflexivity. Journal of Organizational Behavior, 28, pp.961-978.

    無法下載圖示 校內:2020-01-01公開
    校外:不公開
    電子論文尚未授權公開,紙本請查館藏目錄
    QR CODE