製造業是促使經濟發展、創造就業的關鍵產業，由於科技的發展影響產業趨勢的變動，企業面臨的經營環境由過去單一區域改變為全球性的競爭環境，多元、客製化的生產策略取代了過去大量生產製造的模式，傳統的製造業模式正經歷巨大的變化；德國於2011年提出「工業4.0」的概念，透過虛實整合，實時掌握與分析終端使用者，來驅動生產、服務，甚至是商業模式的創新，而實體設備與資訊軟體等數位科技的虛實整合，仰賴企業e化來提升資訊使用的能力。企業資源規劃（ERP）系統可協助企業有效配置資源，以系統化的管理方式，控制生產、品質與銷售等資訊，達成資訊整合的目的，在當今講究效率、國際化競爭的環境中，ERP系統已成為企業的必需品。

　　本研究以製造業個案公司為對象，對其在工業4.0的趨勢中，導入ERP系統的過程與效益進行分析；本研究先藉由文獻探討全球製造業之發展變化與臺灣產業發展變化與政策、製造業產業趨勢與資訊整合規劃，並以ERP系統的相關文獻中，系統導入的方法論為架構，分析個案公司ERP系統導入的過程與效益，最後，探討在工業4.0趨勢下企業e化與ERP之發展策略。期望能藉此個案研究對作為企業在實施ERP系統導入的參考，提升企業長期競爭優勢，創造最大價值。

The manufacturing industry is a key industry in spurring economic development and creating employment. Due to the effects of technological development on changes in industry trends, enterprises face a shift from the regional business environments of the past into the globalized competitive environment of today. Moreover, diversified and customized production strategies have replaced the mass production models of the past, resulting in radical changes in traditional manufacturing business models. In 2011, Germany proposed the concept of “Industry 4.0,” through which productions, services, and even business model innovations can be driven via cyber-physical systems integration and real-time management and end-user analysis. The cyber-physical integration of physical hardware, software, and other digital technology relies on enterprise digitalization that enhances enterprise’s ability in information usage. Enterprise resource planning (ERP) systems can assist enterprises to effectively allocate resources, and to control the production, quality, and sales information via systematic management methods, achieving the purpose of information integration. In today’s globalized, competitive environment that prizes efficiency, an ERP system has become a necessity for enterprises.

This study focuses on the case study of an individual manufacturing company, analyzing the processes and benefits of its implementation of the ERP system within the Industry 4.0 trend. First, a literature review was conducted to explore the changes in development within the global manufacturing industry, as well as the changes in development and policies, industry trends, and information integration plans of the Taiwanese manufacturing industry. Using the system implementation methods described in ERP-related literature regarding the system as the framework of this study, the ERP system implementation processes and benefits towards the subject company were then analyzed. Finally, this study further explored the digitalization and ERP development strategies of enterprises within the Industry 4.0 trend. This case study was conducted in hopes to be helpful as references for enterprises executing ERP system implementation to elevate the long-term competitive advantage of the enterprise and maximize business value.

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