| 研究生: |
黃閏帝 Olivia, Petty |
|---|---|
| 論文名稱: |
品牌行動主義不一致立場與消費者品牌評價之關係: 以隸屬團體為邊界條件 Misaligned Brand Activism Effects on Brand Attitude Based on Group Membership Perceptions |
| 指導教授: |
郭亞慧
Kuo, Ya-Hui |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 國際企業研究所 Institute of International Business |
| 論文出版年: | 2022 |
| 畢業學年度: | 110 |
| 語文別: | 英文 |
| 論文頁數: | 78 |
| 外文關鍵詞: | Brand Activism, Misaligned Stance, Brand Attitude, Group Membership, Consumer-Brand Identification, Nationalism |
| 相關次數: | 點閱:69 下載:5 |
| 分享至: |
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The increasing demand for brands to reveal their stances on controversial socio-political issues has put global brands into a predicament as a misaligned stance can result in a boycott against them. However, the research regarding brand activism in the form of supporting or opposing a stance of a controversial issue are still scarce, and many of the findings are at odds with real-life consequences from brand activism. The diverse consequences from brand activism suggested that contrastive impacts of brand activism might exist over various issues, brands, and countries. Thus, this research was intended to explore the consequences of brand activism from consumers' perspectives, particularly regarding misaligned stances and its boundary conditions. Based on social identity theory and emotion appraisal process, this study proposed that group membership (i.e., subjective group membership from consumer-brand identification and objective group membership from one's nationality may change the effect of misaligned brand activism stance on the brand attitude with in-group perception reducing the perceived offensiveness of the misaligned stance, and thus curb the adverse effect. This proposition was supported by findings from two main studies in two different countries, emphasizing the importance of group membership perception on consumers' attitudes towards a brand activism stance.
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