簡易檢索 / 詳目顯示

研究生: 邱珮甄
Chiu, Pei-Chen
論文名稱: 高雄電影館品牌塑造之分析
Analysis on brand building of Kaohsiung Film Archive
指導教授: 陳國祥
Chen, Kuoh-Siang
謝孟達
Shieh, Meng-Dar
學位類別: 碩士
Master
系所名稱: 規劃與設計學院 - 創意產業設計研究所
Institute of Creative Industries Design
論文出版年: 2014
畢業學年度: 102
語文別: 英文
論文頁數: 80
中文關鍵詞: 品牌塑造品牌認同品牌形象高雄市電影館
外文關鍵詞: Brand building, Brand identity, Brand image, Kaohsiung Film Archive
相關次數: 點閱:181下載:15
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 過去的幾年,在品牌與行銷的研究領域中已有不少的相關議題漸漸被關注,尤其創意經濟概念的崛起,各產業紛紛意識到必須由產品導向轉變成品牌導向的行銷方式才能提升自己的競爭力。大部分的研究都發表了不同品牌塑造的模組理論,而且研究者也都較多著墨在品牌價值上。隨著消費習慣和渴望的改變,品牌經驗給予顧客品牌知識和回憶是品牌塑造發展趨勢重要的第一步,也是品牌連結顧客購買決策的要素。相對於其他產業,創意產業在品牌塑造上,因多變性或專案導向型的時間限制,較不易呈現品牌操作的效果。然而,迄今只有相對較少的研究探討創意產業的品牌塑造。
    本研究希望藉由高雄市電影館個案的實務觀察,探討高雄市電影館如何經營自身成為一個創意品牌的過程與如何傳遞其品牌識別與特色;並且,作者同時也從消費者的角度調查,感知的品牌形象與潛在印象。從高雄市電影館至消費者,相較兩方的觀點,本研究試圖觀察個案之品牌塑造的成效,並且在研究最後提出對於品牌建立與未來品牌溝通的建議。
    此研究採行個案分析法,資料來源包括高雄市電影館文宣品、問卷及半結構式訪談,再將所得資料針對高雄市電影館分析其品牌塑造的成效。關於此研究個案,作者由館長訪談及抽樣電影館會員與館方關係人做問卷調查以收集資料,同時採用質性與量化研究方法,包括內容分析法與敘述性統計等相關分析方法,以找出在高雄市電影館內部組織與外部客群間品牌塑造的成效。
    研究結果顯示整體而言其成效是正向的,顯而易見的,同時顯示不同品牌行銷的管道對於品牌塑造成效上是有正面影響的。總結而言,此研究探討高雄市電影館品牌識別與品牌形象間的相互關係,藉此進一步了解在文化機構中的品牌發展情況並提供建議。

    Over the past few years of branding and marketing research, a number of issues have arisen. With the rise of the creative economy, industries are aware that product-driven marketing has to swift to brand-led approach to enhance competitiveness. Most previous research has suggested many different branding modules, with a tendency to focus on brand value in most cases. However, along with the change in consumption habits and aspirations, the priority of branding has changed to creating a brand experience that produces brand knowledge and memories for customers, which is seen as one of the decisive and most essential factors of customer buying. However, different from other industries, it is not easy to produce the effect of branding in the creative industries due to variety and time limitations of projects. Up, to date, there is relatively little research focusing on the process of branding in the creative industries.
    The objective of this research is to explore how the Kaohsiung Film Archive has become aware of its brand and how it conveys its identity through the process of developing itself as a creative brand. Moreover, how consumers perceive the brand image will also be explored. Comparing consumer and organization perspectives, this research aims to understand the effect of brand building on the case being studies, whilst also providing suggestions in the conclusion about brand building and for future branding communication strategy.
    This research uses the case-study method, with the analyzed materials including publicity materials, questionnaires and semi-structured interview transcripts based on the effect of brand building by Kaohsiung Film Archive (KFA). The data were collected from an interview with the CEO and purposive sampling from KFA members or stakeholders in this research. The qualitative and quantitative analysis were conducted through content analysis and descriptive statistics together in order to indicate the effect of brand building between the internal organization and external consumer markets.
    The results of this research show positive feedback in general. The findings suggest that different brand marketing approaches can generate a positive impact on the effects of its brand building. To conclude, this research is of importance in explaining the dynamic relationship between brand identity and brand image by providing a further analysis on how a cultural institution develops its branding practices, as well as providing suggestions for better strategic branding practices in the future.

    摘要 i Abstract ii Acknowledgment iv Chapter ONE: Introduction 1 1.1 Research background and motivation 1 1.1.1 The changing role of cultural institutions in cities 2 1.1.2 Rethinking the concept of branding 3 1.1.3 The importance of branding institutions 3 1.2 Research Questions 4 1.3 Research Objectives 5 Chapter TWO: Literature Review 6 2.1 An Evolved definitions of the term ‘Brand’ 6 2.2 Essential ingredients of strong brands 8 2.2.1 Brand identity system 9 2.2.2 What is Brand Identity 10 2.2.3 What is Brand Image 12 2.3 The significance of the brand identity-brand image connection 13 2.3.1 Consumer satisfaction becoming a new brand concept 13 2.3.2 Create customer value through branding 14 2.4 Communicative properties of branding 14 2.4.1 Communication theory 14 2.4.2 Messages: centrality of communication 16 Chapter THREE: Methodology and Research Procedure 19 3.1 The Case study approach 19 3.2 The Semi-structured interviews 20 3.3 Questionnaire Survey 20 3.4 KJ-Method 21 3.5 Research Design 23 3.6 Research Process 24 Chapter FOUR: Data Analysis and Findings 25 4.1 Case Introduction 25 4.1.1 The significant axis of developing the film industry in Kaohsiung 25 4.1.2 Important timeline of Kaohsiung Film Archive 26 4.2 Data collection procedure and analysis 27 4.3.1 What brand identity the organization wants to communicate 29 4.3.2 Are consumers aware and what images were perceived 37 Chapter FIVE: Discussion and Conclusions 43 5.1 Discussion 43 5.2 Conclusions and Implications 48 5.3 Research Limitations and Future Research Suggestions 49 Reference 51 Appendixes 54 Appendix-1. Illustrations 54 Appendix-2. Transcript of interviews with CEO of KFA 57 Appendix-3. Questionnaire design 74 Appendix-4. Open-questions survey design 78

    Ambler, T. (1992). Need-to-know Marketing, London: Century Business
    Aaker, D. A. (1996). Building Strong Brands, New York: The Free Press.
    Aaker, D. A. (2002). Building strong brands. London, England: Simon & Schuster.
    Van Aalst, I, & Boogaarts, I. (2002). From Museum to Mass Entertainment The Evolution of the Role of Museums in Cities. European Urban and Regional Studies, 9(3), 195-209.
    Burgess, R. G. (1984). In the Field: An Introduction to Field Research, London: Allen & Unwin/ Routledge.
    Buur, J. and Andreasen, M.M. (1989). ‘Design models in Mechatronic product Development’, Design Studies, Vol.10, No. 3, 155-162.
    Bhat, S., Marketing, D. O., & Reddy, S. K. (1998). Symbolic and functional positioning of brands. Journal of Consumer Marketing, 15(1), 32-43.
    Claudia Simoes, & Diabb, S. (2001). Rethinking the brand concept: new brand orientation. Corporate Communications: An International Journal, 6(4), 217-224.
    Chapleo, C. (2005). Do universities have “successful” brands? International Journal of Educational Advancement, 6, 54-64.
    Duncan, T. and Moriarty, S.E. (1998), A communication-based marketing model for
    managing relationships, Journal of Marketing, Vol. 56 No. 2, 1-13.
    de Chernatony, L. (1999). Brand management through narrowing the gap between brand identity and brand reputatio’, Journal of Marketing Management, Vol. 15, No. 1–3, 157–179.
    de Chernatony, L. (2006). From Brand Vision to Evaluation, Oxford: Butterworth-Heinemann.
    Gardner, B. G. and Levy, S. J. (1955). ‘The product and the brand’, Harvard Business Review, March-April, pp.33-39
    G, Biedenbach. & A, Marell. (2009). The impact of customer experience on brand equity in a business-to-business services setting. Brand Management, 17 (6), 446-458.
    Guan, S. S. et al. (2008). The method of design research. Taipei: OpenTech. [ in Chinese, semantic translation]
    Grix, J. (2010). The foundations of research (2 ed.): Palgrave Macmillan.
    Herzog, H. (1963). Behavioral science concepts for analyzing the consumer, Marketing and the Behavioral Sciences, Allyn and Bacon, Boston: pp. 76–86.
    Harris, F. and de Chernatony, L. (2001). Corporate branding and corporate brand performance, European Journal of Marketing, Vol. 35, No. 3-4, 441-456.
    Joe R. Feagin, A. M. O., Gideon Sjoberg. (1991). A Case for the Case Study: UNC Press Books.
    Judson, K. M., Gorchels, L., & Aurand, T. W. (2006). Building a university brand from within: A comparison of coaches‟ perspectives of internal branding. Journal of Marketing for Higher Education, 16, 97-114.
    Jones, C., & Bonevac, D. (2013). An evolved definition of the term 'brand': Why branding has a branding problem. Journal of Brand Strategy, 2(2), 112-120.
    Kapferer, J. N. (1997). Strategic Brand Management. Creating and Sustaining Brand Equity Long Term (2nd ed), London, UK: Kogan Page.
    Kotler, P. (1988). Marketing Management: Analysis, Planning and Control, Englewood Cliffs, NJ: Prentice-Hall.
    Keller, K. L. (2001). Building Customer-Based Brand Equity: A Blueprint for Creating Strong Brands. Working Paper, Marketing Science Institute.
    Keller, K. L. (2008). Strategic brand management. building, measuring and managing brand equity3rd edition ed.). Upper Saddle River, New Jersey, United States of America: Pearson Prentice Hall.
    Knox, S. (2004). Positioning and branding your organisation. Journal of Product & Brand Management, 13, 105-115.
    Lasswell, Harold D. (1948), “The Structure and Function of Communication in Society”, in The Communication of Ideas, L. Bryson, ed. New York: Harper, pp. 37-51.
    Marguiles, W. P. (1977) ‘Make the most of your corporate identity’, Harvard Business Review, Vol. 55, No. 4, pp. 61–77.
    Nilson, T. H. (2000). Competitive branding. New York, New York, United States of America: John Wiley & Sons.
    Nandan, S. (2005). An exploration of the brand identity-brand image linkage_a communications perspective. Journal of Brand Management, 12(4), 264-278.
    Park, C. W., Jaworski, B. J. and MacInnis, D. J. (1986). Strategic brand concept-image management, Journal of Marketing, Vol. 50, October, 135-145.
    Pickton, D. & Broderick, A. (2005). Integrated marketing communications. 2nd edition. Essex, England:Pearson Education Limited.
    Roy, D., Graeff, T., & Harmon, S. (2008). Repositioning a university through NCAA Division I-A football membership. Journal of Sport Management, 22, 11-29.
    Schramm, Wilbur. (1973). Men, Messages, and Media: A look at Human Communication. New York: Harper & Row.
    Seetharaman, A., Nadzir, Z. A., & Gunalan, S. (2001). A conceptual study on brand valuation. Journal of Product and Brand Management, 10, 243-256.
    Urde, M. (1999). Brand orientation: a mindset for building brands into strategic resources,Journal of Marketing Management, 15, No. 1-3, 117-133.
    Yin, R.K. (2003). Case Study Research: Design and Methods (3 ed.) Thousand
    Oaks, CA: Sages Publications.
    Wood, J. T. (2009). Communication in our lives (4th ed.). Belmont, CA: Thomson-Wadsworth
    Mei-cen, Pan (2011, October 19). Welcome opening of Kaohsiung Film Festival, Kaohsiung Film Archive greatly re-opening. Taiwan Times. Retrieved December 1, 2013, from: http://www.twtimes.com.tw/index.php?page=news&nid=200530#
    Liang-wen, Lin. (2013, May) Brightening Love River side—interview with CEO of KFA. Funscreen. Vol. 407. Retrieved from: http://www.funscreen.com.tw/headline.asp?H_No=460#
    Kaohsioung Film Archive. (2013). Introduction. Retrieved on October 31, 2013, from: http://kfa.kcg.gov.tw/n/english/introduction/origins.php
    Kaohsioung Film Archive. (2013). Important Timelines. Retrieved on December 26, 2013, from: http:// kfa.kcg.gov.tw/n/about/important.php
    Kaohsioung Film Archive. (2014). Monthly brochure online. Retrieved on January 5, 2014, from: http://www.kffkfa.com/monthly/2014-01.pdf
    Kaohsioung Film Archive. (2014). Facebook fan page. Retrieved on January 22, 2014, from: https://www.facebook.com/kcgkfa/
    Wei-ting, Chen (2011, October 20). Kaohsiung Film Archive ushered in greatly re-opening. CNA News. Retrieved December 15, 2013, from: http://news.cts.com.tw/cna/society/201110/201110200849271.html

    下載圖示 校內:2017-02-13公開
    校外:2018-02-13公開
    QR CODE