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研究生: 蔡幸均
Tsai, Hsin-Chun
論文名稱: 我Line,故我在:銀髮族傳送問候圖的使用行為、被回應頻率及其主觀社會連結感與寂寞感之關聯
I Line, therefore I am: The relationships among the use behavior of the elderly to send greeting pictures, the frequency of the responses from the receivers as well as older adults’ subjective social connectedness and loneliness
指導教授: 徐欣萍
Hsu, Hsin-Ping
學位類別: 碩士
Master
系所名稱: 社會科學院 - 心理學系
Department of Psychology
論文出版年: 2023
畢業學年度: 111
語文別: 中文
論文頁數: 84
中文關鍵詞: 銀髮族長輩圖主觀社會連結感孤獨感社群媒體
外文關鍵詞: elderly, greeting pictures, subjective social connectedness, loneliness, social media, Line
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  • 本研究欲探討在Line傳送問候圖和收到回覆的比率是否能預測銀髮族主觀社會連結感和寂寞感。綜觀過去研究,隨著年齡增長,銀髮族的生活圈逐漸限縮至家庭或個人,維持聯繫的社交互動對象數量減少,導致出現社會連結感降低與寂寞感增加的問題。不過,隨著網路科技興起,銀髮族能夠透過社群媒體等數位科技和親朋好友聯繫,有效增加主觀知覺的社會連結感並降低寂寞感。因此,本研究假設:銀髮族在Line上傳送問候圖的頻率和收到回應比率可以預測其主觀社會連結感和寂寞感。本研究共進行兩個子研究,研究一以問卷調查法,請受試者填寫每週傳送問候圖頻率、收到回覆比率、社會連結感量表及寂寞感量表,以線性迴歸了解各個變項間的因果關係。研究結果顯示,傳送問候圖的頻率無法預測主觀社會連結感與寂寞感,收到回覆的比率無法預測主觀社會連結感,但可以預測寂寞感。研究二以深度訪談法進一步瞭解銀髮族傳送問候圖的對象、對於是否被回覆的在意程度、對社會嘲弄傳送「長輩圖」的看法,以及傳送問候圖是否影響自身的社會連結感和寂寞感。結果發現,參與本研究的銀髮族傳送問候圖的對象以同年齡層的同學、朋友為主;他們大多不在意接收者是否回覆,若一直未收到回覆,比起生氣、難過的負面情緒,更多的是擔憂對方是否發生什麼狀況;受訪者多數表示不在意問候圖被嘲弄是「長輩圖」的現象,有些參與者認為自己不會是被嘲弄的對象,有些則只單純專注於傳圖行為的問候目的,所以不在意外在評價;整體而言,銀髮族透過Line傳送問候圖可以增進雙方的互動關係,增強主觀社會連結感,但不影響寂寞感。

    The study aimed to understand the relationships among the use behavior of the elderly in sending greeting pictures, the ratio of the receivers’ responses, and older adults’ subjective social connectedness and loneliness. In study 1, the researcher used the survey to collect the data on older adults’ use behavior of sending greeting pictures, the ratio of the responses from the receivers, the degree of social connectedness and loneliness, and then used regression analysis to analyze the data. The result revealed that the frequency of sending greeting images could not predict the degree of social connectedness and loneliness. Also, the ratio of the responses could not predict the degree of social connectedness, but loneliness. In study 2, the researcher held in-depth interviews to learn more about the emotions and feelings of sending greeting pictures and receiving responses. The researcher also wanted to know whether sending greeting pictures would affect social connectedness and loneliness. The study results showed that the interviewees would not have negative emotions if they did not receive responses. They would only worry if the person does not respond to the message for a long time. They would worry if something bad happened to s/he. They also believe that sending greeting pictures would improve their social connectedness, but not loneliness.

    摘要 I 英文摘要 II 致謝 VII 目錄 VIII 表目錄 XI 圖目錄 XII 第一章 緒論 1 第一節 研究動機 1 第二節 研究目的 5 一、探討使用Line的銀髮族主觀知覺的社會連結感是否可預測其寂寞感 5 二、探討使用Line的銀髮族每週傳送問候圖的頻率與問候圖被回應的比率之相關 5 三、探討使用Line傳送問候圖的銀髮族,傳送問候圖頻率是否可預測其主觀知覺的社會連結感與寂寞感 5 四、探討使用Line傳送問候圖的銀髮族,問候圖被回應的比率是否可以預測其主觀知覺的社會連結感與寂寞感 5 五、探討傳送問候圖的對象差異是否會影響被回覆的可能性 5 六、探討銀髮族與傳送對象的關係親疏程度是否會影響對回覆訊息的在意程度 5 第三節 名詞釋義 5 一、 問候圖 5 二、 銀髮族 6 三、 社會連結感 6 四、 寂寞感 6 第二章 文獻探討 8 第一節 主觀社會連結感與寂寞感的相關研究 8 第二節 銀髮族使用社群媒體與問候圖的相關研究 9 一、 銀髮族使用社群媒體之現況與影響 9 二、 Line貼圖與問候圖的差異 9 三、 傳送問候圖與得到接收者回覆的關係 11 第三節 銀髮族的社群媒體使用行為對主觀社會連結感與寂寞感的相關研究 12 銀髮族使用社群媒體與社會連結感的關聯 12 銀髮族使用社群媒體與寂寞感的關聯 13 第四節 收到問候圖回應的比率對主觀社會連結感與寂寞感的相關研究 14 第五節 問候圖傳送對象的屬性差異和有無被回覆之關係 15 第六節 傳送者與接收者的關係親疏程度對是否介意收到回覆的影響 16 第七節 銀髮族對傳送問候圖被年輕世代調侃的想法與感受 17 第八節 影響銀髮族主觀社會連結感和寂寞感的原因 17 第三章 研究方法 19 研究一 19 第一節 研究架構 19 第二節 研究假設 19 第三節 研究對象與研究程序 20 第四節 研究工具 20 背景變項 20 二、 傳送問候圖的頻率 20 三、 問候圖被回覆的比率 20 四、 社會連結問卷 21 五、 寂寞感問卷 21 第五節 資料處理與分析 22 一、 信效度檢驗 22 二、 描述統計分析 23 三、 Pearson相關 23 四、 迴歸分析 23 研究二 24 第一節 研究方法 24 第二節 研究對象 24 一、 研究受訪者條件 24 二、 研究參與者基本資料 25 第三節 研究程序 25 第四節 資料分析 26 第五節 研究倫理 27 一、 隱私之保障 27 二、 知後同意與退出之權益 27 第四章 研究結果 28 研究一 28 第一節 描述統計 28 第二節 相關與迴歸分析 29 一、 社會連結感與寂寞感的Pearson相關與迴歸分析 29 二、 傳送問候圖頻率與被回應頻率的Pearson相關 32 第三節 傳送問候圖的頻率和被回應比率對主觀社會連結感與寂寞感之影響 33 一、 傳送問候圖頻率和被回應比率對主觀社會連結感之影響 33 二、 傳送問候圖頻率和被回應比率對寂寞感之影響 35 研究二 39 第一節 傳送問候圖的對象性質與被回覆可能的關係 39 一、 傳送問候圖的契機與目的 39 二、 傳送問候圖的對象與回覆情形 42 第二節 傳送者與接收者的關係親疏程度和對回覆訊息在意程度的關係 44 第三節 對於社會看待問候圖的看法 47 第四節 傳送問候圖行為和主觀社會連結感、寂寞感之間的關係 50 一、 影響主觀社會連結感和寂寞感的主要原因 50 二、 傳送問候圖行為對主觀社會連結感和寂寞感的影響 55 第五章 研究討論與結論 59 第一節 研究摘述 59 第二節 研究結果討論 60 一、 影響銀髮族主觀社會連結感與寂寞感的原因與兩者之間的關係 60 二、 傳送問候圖頻率、傳送對象和被回覆比率之間的關係 61 三、 傳送問候圖頻率對主觀社會連結感的影響 62 四、 傳送問候圖頻率對寂寞感的影響 63 五、 問候圖被回覆的情況對主觀社會連結感、寂寞感和感受的影響 64 六、 對於社會看待問候圖的看法 65 第三節 研究限制與建議 65 第四節 研究結論 66 參考文獻 67 附錄一 研究一之調查問卷 77 附錄二 量表授權同意書 81 附錄三 研究二個別訪談知情同意書與訪談大綱 82

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