| 研究生: |
林菁菁 Lin, Ching-Ching |
|---|---|
| 論文名稱: |
協同管理模式之探討與實證研究 Research on Collaborative Management Model and A Empirical Study |
| 指導教授: |
呂執中
Lyu, Jr-Jung |
| 學位類別: |
碩士 Master |
| 系所名稱: |
管理學院 - 工業與資訊管理學系碩士在職專班 Department of Industrial and Information Management (on the job class) |
| 論文出版年: | 2005 |
| 畢業學年度: | 93 |
| 語文別: | 中文 |
| 論文頁數: | 105 |
| 中文關鍵詞: | 協同管理 、供應鏈 、策略聯盟 、價值網路 |
| 外文關鍵詞: | Value Network, Collaborative Management, Supply Chain, Strategic Alliance |
| 相關次數: | 點閱:65 下載:2 |
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全球化的經濟環境使得供應鏈管理與整合需求日益升高,企業已普遍利用資訊工具與管理方法提高供應鏈效率,為深化企業合作,學者提出企業整合必須跨越界線的重要性。協同管理可使企業在互信基礎上,與其他企業分享資源和資訊,重新整合流程設計與管理,以形同虛擬企業之運作,有效促進企業間整合深度與競爭力。然而,協同管理之整體模式架構少被學術研究所探討,在國內的實務應用亦屬初期階段,有鑒於協助企業應用協同管理提高應用績效之殷切需求,協同管理的模式與應用策略研究是提昇企業競爭力的重要議題。
本研究經由國內外文獻探討,整理出協同管理的學術與實務之發展趨勢。論文中以產業的垂直與水平關係及功能性整合程度建構協同管理策略模式之分類架構,可作為未來研究與應用的參考。另以國內參與經濟部工業局協同管理計畫的公司為研究對象,透過問卷調查分析驗證其模式,歸納企業整體協同計畫成功因素,研究結果可提供企業做為協同管理專案推動之參考。
本研究結果發現企業協同管理導入初期以供應鏈模式為主,導入模式趨勢以協同製造為優先,繼之以協同設計,且企業多較偏好垂直協同導入。由企業投入、電子化程度與輔導單位投入等三個構面分析績效影響程度,發現企業高階主管具有專案的重要溝通功能,企業的投入人力與輔導單位的人力資源品質應為專案結果的重要影響因素。樣本企業電子化程度高,使IT支出對於績效的影響不顯著,但文獻探討發現電子化程度仍為協同管理重要基礎建設。此外,調查結果顯示目前於國內的協同管理應用層面受誤解而不夠廣泛,並且缺乏足夠教育訓練課程,使相關人員對協同管理認知與推動能力不足。然而,協同管理導入確使企業績效顯著提升,值得經營者持續積極參與及學術方面的投入。
Under the globalized economic environment, there is a growing need for supply chain integration. Enterprises can utilize information technology and collaborative management (CM), the crossing-boundary management among corporations, to increase the total operation efficiency of supply chains. Based on trust, CM enables corporates to share information and resources within partners through rebuild integrated process and management system as a virtual business, in order to improve competitively and to enhance integration. However, there is few academic research existed that can be found on the field of CM model and empirical study.
In this thesis, through a survey of academic papers and worldwide practices, the trend of collaborative management is analyzed. The models of CM are classified based on two dimensions – functions integrated and the relationship among enterprises, which can be used as the research and application reference model. A questionnaire study, targeted on the companies which participated on the CM projects supported by Industrial Development Bureau, Ministry of Economic Affairs, was performed to verify the proposed classification model and to investigate the critical successful factors of CM projects.
According to the survey, companies adopted the supply chain model to conduct CM projects initially. Collaborative manufacturing model is the most widely applied, followed by collaborative design model, where vertical collaboration model is preferred. The top three important factors related to the project success are high level managers acting as communication channel, the personnel quality in the companies and as the consultants. Due to the relative high ICT investment of the sample companies, the expenditure on IT has no significant influence on performance of the projects – though the literature indicates e-business is an important infrastructure for CM. Furthermore, it is foud out that the importance and application practices of CM are not well awared and there is insufficient training programs available. The findings of this research should be useful for the managers to execute the CM projets with better insight.
[中文部份]
1.呂執中,2003年7月,電子化策略與經營模式,台北市,美商麥格羅‧希爾國際股份有限公司台灣分公司,第二版。
[英文部份]
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